201 Pioneer Road, Fairy Meadow, New South Wales, 2519, AustraliaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Wollongong Surf Leisure Resort Guest Reviews
4.3/5
Very Good
18 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(18)
Positive reviews(13)
Reviews with photos/video(4)
Negative reviews(5)
Youyoumeng
Double Room with Air Conditioner
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The room is very clean and independent, but it's hard to find the place at night and no meals are provided. If you stay, remember to buy food or take out via Uber Eats. There is a microwave and dishes in the room. I was woken up by the parrot outside in the morning. The harmony between animals and humans
Original TextTranslated by Google
luarmy
Standard Motel Cabin
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 24, 2023
very good! The front desk staff are warm and friendly, making you feel at home
Original TextTranslated by Google
Guest User
Standard Motel Cabin
Stayed in Aug 2023
Family
18 review
5.0/5
Outstanding
Posted on Oct 5, 2023
It is a large resort hotel with a stove for cooking. The room is not very big but very warm. Parking is available at the door of each room. There are also complimentary coffee, golf and other activities in the hotel. Unfortunately, we are in a hurry and have no time to experience it. We must check in early in the evening. If you are late, please be careful. Find your name on the paper on the reception door and have a phone number to call for self-service check-in. There is a night box at the reception door. You need a password to get the room key.
Original TextTranslated by Google
Guest User
Double Room with Air Conditioner
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jul 15, 2023
The room is very good and the location is also very good. I hope to add a room door lock instead of just an access card!
Original TextTranslated by Google
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 28, 2024
Loved it. Thank you so much y'all. Lawn needed mowing. Overall fantastic experience. Bring sunscreen, obey the law, and respect the staff. The coast rocks. I thoroughly commend you. Great housekeeping, very safe. Great beach, cabin atmosphere. Golf. Swimming pool. Thank you for taking care of me.
adgray87
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 13, 2024
Loved this place from the moment we checked in! My friend was craving chocolate, there’s a shop next to reception. It was a stinking hot day, amazing air con! We were visiting for a concert, it was across the road! (Way closer than we thought) The staff here know their stuff, are very friendly and informative. Perfect for families as there is plenty to do with the kids! Easy beach access a short walk from any room. Also plenty of parking!
6/9
Response from Property: Thanks, adgray87, for staying with us and for your kind review. Glad that you and your family found lots to do. Please stay with us again soon.
Dean H D
Stayed in Aug 2024
Family
1.0/5
Posted on Aug 1, 2024
THE CLEANERS CLEAN AT 8AM, SRAPING CHAIRS AND VACUMMING. NO RESPECT FOR PAYING CUSTOMERS. BEDS ARE OLD, I TOOK THE SHEET OFF TO PUT A BLANKET OVER THE MATRESS AND FOUND A MOUSE HOLE IN THE MATRESS. STICKY FLOORS. NEVER EVER WILL I STAY HERE! THE HOTEL ACROSS THE RD IS 10 TIMES BETTER..
Response from Property: Thanks, Dean, for staying with us and for your feedback. We have a noise curfew from 10pm to 8am. Sorry we did not meet your expectations.
RebeccaC295
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Jul 12, 2024
This is a lovely convenient and comfortable spot to stay at a good price! Beautiful staff on check in and check out, right on the beach, indoor heated pool and comfortable clean accomodation. Yes it’s not a hotel but for the price and location it’s excellent!!
Response from Property: Thanks, Rebecca, for staying with us and for your kind words. Please stay with us again soon.
kathleenh60
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 6, 2024
I booked into the Surf Leisure Resort Wollongong Resort for 2 nights on the 19th and 20th of March with my g/daughter Emily, as I had to have a procedure at the Shellharbour hospital, the staff at the reception were all very friendly and smiling they could not have been more helpful, in no time we were shown to our cabin which had a double bed and set of bunks, the rooms were clean, fresh with plenty of coffee tea milk and milo along with sugar salt and pepper and biscuits. also large fridge, stove. microwave, Netflix and Wi-Fi at night time one could not hear a pin drop there was no noise whatsoever, even with children at the resort. Emily enjoyed the beautiful swimming pool, I enjoyed the piece and quite, I opened the curtains and door in the morning only to be greeted with 2 yellow tops cockatoos and king parrots, this resort is very affordable and I would recommend to anyone wanting a time away from the busy life. If I have to go to the hospital again I will be sure to book my accommodation at the Surf Leisure Resort. Happy Travellers Kath and Emily Hay Moruya NSW
Response from Property: Thanks, Kathleen, for staying with us and for your detailed and kind review. We hope that you continue to recover well from your hospital stay and we hope that your family do stay with us again over the coming summer. Maybe the cockatoos and parrots will be there again.
Guest User
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 24, 2024
Terrible experience. Dirty place with rats running around everywhere. The cleaners must be very lazy and grubbs. The staff were very rude to my kids as well. Management have no idea and make excuses for everything. What a disappointment for our families.
mariaelizabethrowe
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 16, 2023
A welcome reception. Great for a family breakaway. Activities such as mini golf, tennis and basketball courts are available. Little mini mart supplies basics. Cabins are well kept. Close to beach. Would definitely stay there again. Two thumbs up.
Response from Property: Thanks, Maria, for staying with us and for your kind 5 out of 5 review. Please stay wtih us again soon.
Guest User
Stayed in Feb 2023
Couples
1.0/5
Posted on Feb 27, 2023
Camped in the unpowered site that turned to mud when it rained , toilets were a fair walk and there’s only one block for the camping section. The camp Kitchen is the size of a dog box , no kettle or toaster and it was a Saturday night with a night club half a click away playing doff doff music till 0200 hrs …. Never again
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
Clean Cabins so thumbs up to the housekeeping staff!! But a bit strange that the pools used by swimming lessons and exercise classes, also another bonus would be to supply a small amount of pegs for people to use all other holiday parks I’ve stayed or worked at have supplied these for guest to use
Guest User
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 12, 2023
I have written a review on the site's page, appaling. I stripped every item of bedding after finding some gross smear mark. Placed in a tiny unit with paper-thin wall that you could hear the people stirring their coffee
Response from Property: Thanks for staying with us and for your constructive feedback. We have followed up on the matters raised. We have prioritised hygiene and cleaniness by replacing the old carpets with hard floors which are easier to keep clean, and we understand that consequently some noise can travel between adjacent accommodation cabins.
Guest User
Stayed in Jan 2023
Other
3.0/5
Posted on Jan 12, 2023
we enjoyed the stay. it seemed well organised. Only one thing the floor that joins all the units together is so damn noisy. we were awaken many times through the two nights by kids and others walking and running along the floors of their units. That part I could only give a 3/10 rating. We were there to enjoy a very restful time. I'm sure we affected others as we walked along our floors as well. the sound along the floors is overbearing. you don't hear anything else. It was pouring outside but it was virtually silent but the ecco along the floors was overbearing. I don't know it this will help. Also the cleaner only carried in a towel when he went into clean the unit next door. I didn't see any sprays or cleaning cloths?? in these times sanitizing when cleaning is of utmost importance. It seemed that he was just tiding up not cleaning.
Response from Property: Thanks for staying with us and for your constructive feedback. We agree on the importance of sanitizing when cleaning. We have replaced all of our old carpet floor coverings with hard floors, which are much more hygienic, but are not always as accousticly forgiving as a soft flooring surface. Our housekeepers work in pairs and work out of vehicles, usually golf buggies. The person carrying a towel could likely have been doing a quality assurance review, or a towel replacement if a guest had requested it.