Airth Castle Hotel and Spa Resort

Booked here to stay for a wedding, location and scenery was brilliant. Checked in and was told we were staying in the castle part of the hotel made our way from the reception to castle and got a bit lost within castle sign posting was poor. I decided to ask a member a staff if he could assist and his reply was " i dont know where that room is, i cant help you and walked off we then asked another member of staff and she said the rooms were all the top floor. On our way to the rooms there was flys everywhere on the spiral staircase and wallpaper ripped off the wall. Enter the room it didnt appear to be very clean, no television, missing buttons from the phone, window didnt open at first and when we got it open there was no way of keeping it open and there was no toilet roll within the room aswell as a few flys circling the room. Called reception numerous times with no answer, asked when we went down to wedding reception we mentioned about having no toilet roll and was assured it would has been delivered by end of the night. After the wedding at 1am we arrived back with no toilet roll. When we called reception to ask again we were told it was waiting and we needed to come and get it. Had to run to the other building in the rain and to collect toilet roll and at this point we decided enough enough and requested a move of room which at first the receptionists was reluctant however manage to do this and we finally got into another room at 2am to call it a night. Whole place was poorly sign posted, had holes in the corridor wall as if it was missing lights and at reception when checking out no real concern about our experience at the hotel. Overall a very poor experience and other guest had more to say about there rooms at breakfast.

Airth was always our go-to favourite. Its only 45minutes from home and always had some cracking dinner, bed & breakfast deals. February half term holidays and we secured a B&B deal for 2ad&2ch for £54 on ***********. Great price. Hotel room was very tired (curtains hanging off rails, threadbare carpets, marked furniture) i knew the hotel was full and due to how little we paid i didnt bother complaining. Reception girls were lovely, bubbly & helpful! Dinner was awful (al a carte menu) - overcooked, dry, chewy ox cheek that had to be sent back to heat up and freezing cold, obviously previously frozen sirloin steak. So disappointed as food has always been fab on previous visits. Drink prices are very high now too. Pool was ok, water was quite murky. After chatting with someone who is staying at the hotel tonight i can confidently say that this hotel will not survive the next month. The chef has walked out, leaving the hotel tonight having to refund people for dinner package deals and pay for peoples takeaways and supply chocolate bars and free drinks to guests. It is a sinking ship that is going down fast. Such a shame as I have been a regular visitor for 14yrs now. Hopefully it will be snapped up by another buyer and turned around to its former glory.

we came here because of a trip to Falkirk and boness. breakfast was good and the staff were really nice. the pool was the best part of the whole experience the staff always gave us towels after our swim the sauna and steam room were really nice too. anyway the room was reasonable it was clean but the bath had a couple of scrapes along the bottom so they paint had chipped away and the bed sheet had a rip in it otherwise clean and pretty nice