Guest User
June 17, 2024
Stayed for the weekend for the sea shanty festival. The hotel is easy to find and is only a ten minute walk from the town centre. There's a car park but it's very small, we were lucky enough to find street parking very close. We were met by somebody we presumed was the manager or owner and given our key, few words were exchanged. Our room was ok, a bit tired perhaps, with tea and coffee supplied. The bathroom was ok with a roomy shower and it was well stocked with toiletries. There was no information in the room about the wifi password, breakfast times etc so we had to ask about those on the way out. There was a bar which we didn't use. Breakfast was a bit of a disorganised shambles tbh. There was no one to talk to, the young staff, although very polite, didn't seem to know what they were doing. My full English was well presented and tasty although the beans were stone cold on both mornings. On the second morning one of the other guests had to bang on the kitchen door to get the attention of the staff, nobody seemed interested in serving anybody well after breakfast was supposed to have started. We had to ask for milk, orange juice etc to be replenished even though it was clearly visible that they'd run out. There was nowhere near enough room to seat all the guests and there was no system of sittings. Our room wasn't attended to at all so our tea and coffee supplies weren't replenished, which was disappointing. Last time we visited Falmouth we stayed in a hotel a couple of hundred yards away, which we expect will be where we stay next time. We both felt a bit let down.