Popular Candlewood Suites Hotels in Fayetteville

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Candlewood Suites Fayetteville-Univ of Arkansas

Candlewood Suites Fayetteville-Univ of Arkansas

4.2/544 Reviews
There are better places to stay for the same price. Hotel is rundown and poorly maintained. Had two rooms and both had TV issues. Worse yet, both of them smelled, one from the garbage disposal and the other from the open freezer door. Tried to air them out and asked for clorox to kill the disposal but they didn't have any. The bigger issue was their lack of feel for customer service. My son goes to UofA and came to see his grandfather who is in a wheelchair and in recently poor health. We sat in the lobby to talk but were told we couldn't stay there because Sean, the manager, would see us on the security camera and tell us to leave. I explained that our rooms were small, our TVs didn't work and why were were meeting but the lobby attendant said it was only a matter of time. We told him to tell Sean that we would only be there for a short time and that we were not bothering anyone since it was Saturday night and no one was checking in. Didn't matter, Sean called in a while latter and said we had to go to our rooms or leave. Hey, Sean, get out of your parents basement and off the creepy security cameras. Have some feel for what is going on in your hotel by listening to your employees who were there and didn't really think it was a big deal for us to hang out in a lobby that was not busy. The Graduate is a much better hotel with a welcoming lobby.

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