Ibis Muenchen Messe Reviews

Very satisfied with the price and room condition.

Hygiene: The heavy snow may affect the staff's work, and the sanitation is average. Environment: Not bad. Service: Affected by the heavy snow, there are many guests, it is noisy, the service staff is insufficient, and it is average; the breakfast service staff is not bad, the breakfast variety is small, and the quality is OK.

The room is relatively small, the price is there, the positioning is a simple budget hotel, it's ok.

The airport was closed due to heavy snow, so I booked this hotel temporarily. The room was small and the bathroom had a peculiar smell. The reception was good and the breakfast was OK.

For the first time I stayed at this Hotel chain, never to return. Apartment without minibar I stayed for three days and they didn't clean the room even one day. I requested new bath towels, as I was surprised by the lack of cleanliness and they gave me face towels, claiming they didn't have any more bath towels.

Hotel with good facilities, great service and transport right in front of the hotel

Great stay! Next year again!!

Perfect for a stay in MUC Messe or Haar - by express bus in front of the door to the S Bahn in 10 minutes (from there 10 minutes to Ostbahnhof, 20 minutes to Hbf) - country inn (top!) Freikirchen 10 minutes on foot - rooms very clean and everything modern/new - 24/7 check-in - everything great

Hotel easily accessible friendly staff. Clean and tidy room. Bed was on the hard side. Breakfast was good

Nice staff, clean, large rooms, good and extensive breakfast buffet

Prima hotel, niet de gezelligste plek, maar prima om 1 nachtje te verblijven als je onderweg bent!

If you arrive after a certain time (10pm according to the email, 11pm according to the sign on the desk) you have to request a code to get the room key from the safe. I tried requesting with both the online check in and email but got no reply, so we had to call internationally. The first time I called I was greeted with “we’re very busy, can you call back in 30 minutes?” They didn’t take no as an answer and said they’d call me in 5 minutes. When we arrived at 12:30am we got the key no problem, but the room was dirty. Sheets messed up and stained towels on the floor, obviously it had never been cleaned! We went to the front desk and there was a sign that gave a Night Audit number in case of emergencies. Except, it’s actually a third party and they can’t do anything. There was another woman already calling the number because she arrived to the hotel and her room key wouldn’t work. The person from the “emergency” number said she was unable to reach any of the hotel representatives so there was nothing she could do. She told the woman and us to go rent a room from the Holiday Inn two buildings down. We booked for two nights. So the following day the man at the front desk told us he would cover the bill for the stay at Holiday Inn and we would stay with Ibis for the second night. After having to make multiple international phone calls, waiting to figure out where we can stay for the night while exhausted, and taking all of our luggage between hotels multiple times, I asked if there was anything he could do for us. He said he could offer free breakfast. Which, honestly, I’m pretty sure you could simply walk over and get without paying anything. Terrible customer service. He said “mistakes happen.” Well, Holiday Inn said this kind of thing is common with Ibis. I suppose mistakes happen pretty often here. After all of this we weren’t offered any kind of refund at all, absolutely nothing for our trouble and stress.

The hotel is standard Ibis fare, nothing outstanding but reliably good and functional. The location at the eastern entrance to Munich is very good if you have a car, otherwise probably rather inconvenient as it is in the middle of nowhere. One of the best values for money in the Munich area.

Very good location for us due to job at Munich Exhibition Complex, we were very satisfied and will come back again soon. We use Ibis hotels because we are very satisfied with quality of trooms and price.