Fengyuanju Inn Reviews

Response from Property: Hello. Welcome to Liudi Waterfront Linjiang B&B. Our store is located in the core location of the scenic spot, beside the Tuojiang River. There are rooms facing the river and rooms facing the street. There is hot water in the store 24 hours a day. Because there are houses on stilts in the scenic area, the area of ​​the rooms facing the street is about 20 square meters. Some guests bring oversized suitcases. The room space is a little tight. The rooms facing the river are large in area. Welcome to experience staying in Harinjiang Room next time.

Response from Property: Hello. The booking platform has rules. It's not that I won't refund. And the room was booked one month in advance, and the room was reserved for you. I can't sell it to someone who wants it. You can refund if you want, but what should I do as a merchant? If I don't reserve a room for the guest, I will pay double compensation. The guest doesn't want to, and the platform doesn't want to either. You can't come because of your own reasons, so you blame my homestay for problems? Then after the guest has booked the room, should I sell it when I should, and wait until you come and check in if I haven't sold it? Then why do you need to book in advance? Why do you need to book a room on the platform? You don't need to book a room online in the future. Instead, you should make a reservation on the day you come. We should be honest with each other, not just because the merchant has reserved a room and you can't come. You should refund it, then the merchant will not need the platform in the future. I advise everyone to make a reservation after confirmation. If you are not sure about the itinerary and have booked a room, you should tell the homestay to sell it first, instead of keeping it for you. The platform has rules for orders that cannot be refunded, just like the country has laws and regulations. It's not right to give me a bad review for not checking in. You should complain to the website instead of giving the merchant a bad review, which is very unfair. For guests who place orders on the platform in the future, should I not reserve the room first? Will the guest be willing to do so after I sell the room? I went through the National Day Golden Week and there were all kinds of people. I also canceled a lot of orders during the Golden Week, which caused my room status to be wrong. A guest placed an order for a 2-night room, but I didn’t have a room for the second night. I called him within 1 minute and asked him to cancel one night, but he refused. He asked me to pay three times the compensation and reported me? Who can I ask for justice on this? I hope everyone will not use the website to book rooms in the future. Eliminate all online marketing. There will be no third-party platform. Guests can contact the merchant directly. The rules set by the platform only restrict merchants, but are very tolerant of guests. Merchants are required to refund the room when guests check out, and they are required to pay three times the compensation if they do not reserve the room for guests? Is this fair? Why do you give a bad review if you didn’t stay there? You should give a bad review to the website? Your money is collected by the website, not by my B&B. Why don’t you stay on the website if you booked a room?

Response from Property: Hello, the location of the homestay faces the river on one side and the ancient street on the other side, next to the Nanhua Mountain Scenic Area. The viewing balconies of the rooms facing the river are all exposed and in the core location. When cleaning, the waiters have cleaned the balconies and sprayed them with medicine, and the spider webs have been cleaned. Because it is exposed, Fenghuang is also a night city, and tourists come to see the night view. When the lights are fully turned on, mosquitoes will be attracted. With mosquitoes, there will naturally be spiders. One thing subdues another. Spiders eat mosquitoes, so after you clean the spider webs, it will not take long for it to weave webs again, and it will eat those mosquitoes. The problem of mice is rarely encountered. It has been more than a month since the summer vacation, and there are few customer feedback. Maybe the food you bought is too delicious and placed on the balcony to attract mice. The stores of these mosquitoes and spiders try to clean them up. It is impossible to eliminate all the mosquitoes and spiders on the riverside. These small animals also coexist with humans. Without mosquitoes, spiders will naturally disappear. Thank you for your feedback on these issues. Those who are sensitive to mosquitoes and spiders can choose a room facing the street, and try not to choose a room facing the river in summer. The B&B also tries its best to deal with these issues, so that the guests who stay here can have a good experience.

Response from Property: Hello, you booked 2 rooms in my house. One is by the river, and the other is by the street. The room by the river is a little cheaper by more than 200 yuan. The room by the river is more than 400 yuan, and more than 500 yuan. The house prices have increased during the summer vacation. The prices of my house on the Internet are not too high. You should avoid holidays next time you go out to play. Don't go out to play during the summer vacation. Come during normal days. There are mosquitoes by the river. Every house has them. It is unavoidable. Spiders, the waiter has cleaned them up when cleaning. After you stayed for one night, the spiders were webbed on the balcony again a few minutes later. Spiders are supposed to eat mosquitoes. I didn't hear you talk about mice 🈶. The balcony outside the river view room is exposed. If you put food on your balcony, there will sometimes be mice overnight. The room will not come in. There are no mosquitoes in the room facing the street. The ancient city faces the river on one side and the mountain on the other. These small animals are unavoidable. If you mind mosquitoes, don't choose the one by the river. When we clean, the balcony will be cleaned up. Welcome to stay in the room facing the street next time. The room facing the street is cheap and has no mosquitoes and mice.