Phoenix Story Boutique Resort Hotel Reviews

Wonderful hotel near the ancient town, the personnel is very kind and competent, delicious breakfast.

This time, I stayed here with a try-and-see attitude. I read the good reviews from netizens, but I was also skeptical. However, after checking in, the various small details in the hotel service really touched our family. Let's count them down: * Room: clean, tidy and comfortable. The space is not very large, and I don't regret not booking a parent-child room, because this room type is enough. The facilities in the room are reasonably laid out and comprehensive. * Service: Friendly attitude and thoughtful service. When checking in at the front desk, there will be a designated 24-hour room service staff to add to the WeChat group. The bottled water in the refrigerator opposite the front desk is free to use, unlimited. Traveling in this season does require a lot of water, and the hotel's arrangement is very heartwarming. * Breakfast: Although there are not many categories, there are coarse grains and fine grains, food and drinks, cold drinks and hot drinks... Rice noodles are made on order, which can basically meet breakfast needs. The biggest highlight is that the breakfast time is 7:00-12:00! Yes, you read that right, it's until 12 o'clock! 😅 * Location: The best thing about the hotel is its location. It is not as noisy as the inns along the river, and it is very convenient to travel and visit various scenic spots in the scenic area. It is a few minutes' walk from the North Gate Pier of Tuojiang River, which is also a boat dock for rafting on Tuojiang River. There are also jumping rocks and snow bridge attractions. More than 200 meters away from the hotel are the former residences of celebrities such as Shen Congwen, Nanhua Mountain, Lei Yutian Museum... Several restaurants across the road are also good. There is also a Sunshine Supermarket next to it, which is not small in scale, and locals also consume here. It is also close to the ancient city customer service center. Finally, I want to say that this trip coincided with my child's birthday. I originally planned to order a cake, and the family of three would just have a simple sense of ceremony. I borrowed matches from the customer service, and the customer service directly sent the hotel's blessings and warm little gifts, and also sent a small fruit plate. I was very touched❤❤❤ Next time I come to Fenghuang, I will choose here again!

The hotel is just a few minutes away from Hongqiao, and parking is free. They said the staff are very welcoming, and Xiao Jing at the front desk greets her with a smile. It feels like home, and it's worth it.

During my trip to Fenghuang Ancient Town, I was lucky enough to come across an amazing hotel. This hotel has a very convenient parking lot, which is very considerate for me who drove here. When I entered the room, there were many surprises. The room was equipped with a dryer, and the most considerate thing for me was the butler service provided by the hotel, which could even help with laundry! This was really a pleasure. I only had to hand over my clothes to the butler, and I didn't have to worry about it myself. This service was really thoughtful. Don't miss this hotel.

The hotel is in the old city area, only a few minutes away from Hongqiao, very quiet, and there is an underground parking lot for free parking, which is very good. The front desk Xiao Jing was very friendly and introduced the surrounding scenery to them. My friends were very satisfied with their stay.

This hotel is really a treasure! Located in the ancient city, it is convenient for sightseeing. The free parking lot is super practical, and it is also the only one in the ancient city with its own underground parking lot. The parking lot can take the elevator directly to the room, which is a great experience. Xiao Wu at the front desk provided enthusiastic service and handled the matter quickly. The hotel lobby is extraordinary. The room is tidy and clean, which makes people feel happy. There is also a housekeeper who helps with free laundry, which is a very considerate service, and the wireless charger is also very convenient. The toilet is separated into dry and wet areas, and the design is reasonable. The late night snack and rich breakfast are full of sincerity. The price-performance ratio is invincible. If you have the opportunity to come, Jiangan Xinghe Hotel must be the first choice.

This hotel is simply amazing! Located in the ancient city, it is very convenient for traveling. There is free parking, which is very friendly for people who drive themselves. The elevator goes directly to the room, which is labor-saving and convenient. The front desk is fast, and the room is upgraded for free. The service of Xiao Wu at the front desk is even more warm and thoughtful. The hotel lobby is magnificent, and you can feel the extraordinary style and music as soon as you enter. The room is clean and tidy, and it is very comfortable to live in. The free housekeeper laundry service and drying clothes are very considerate, and there is a small dryer in the room, and there is a wireless charger in the room, which is full of details. The wet separation of the toilet is very reasonable, and the design of the takeaway box is also very considerate, which separates the takeaway smell. There is also a self-service breakfast, with many varieties, and it is very delicious. I strongly recommend everyone to stay.

Unexpectedly, the most comfortable and magical hotel I have stayed in all over the world is actually in Fenghuang Ancient Town. Coming here from the riverside inn, I feel like I have been saved. The lobby is fresh and elegant, with pavilions, flowing water, green plants, calligraphy and painting, and porcelain, full of humanistic interest; The room is equipped with high-end modern, smart and convenient. Dryer, smart toilet, wireless charging, and special butler service, wash and iron your clothes for you, breakfast until 10:30, lunch is free, how many hotels can have this treatment? Every design of the room is full of artistry, and the bedding is extremely clean and comfortable. From the lobby to the room, every corner where you need it, there are humanized care slogans posted, which are unique and full of warmth. The hotel staff, from the doorman to the manager, are all warm and patient, especially Xiaoyan at the front desk, who is always on call, thoughtful and meticulous, and very professional. The hotel also adopted a few very cute kittens, and it can be seen that they are taken care of very carefully. This is the first time I have ever met such a caring hotel staff. If it weren't for the busy schedule, this hotel would be worth a thousand words to describe. In short, I love it here. With my discerning eyes, I can see the good taste, aesthetics, inner qualities, and soul of this hotel at a glance. So I'm sure it will have a better future. Bless every staff member here!

The hotel is located in the ancient city area, with free parking and free tea and snacks in the lobby. The front desk girl Xiaojing is very nice, the breakfast is rich, and the hotel housekeeper can also help wash shoes and clothes for free. There is also a loving cat bed in the backyard, which is awesome. The bathroom is very clean, and there are disposable face towels and toilet seats. The service staff are very nice and easy to communicate with. The hotel is located a few minutes walk from Hongqiao, and you can also pass by many cute alleys.

This is the first time I have been moved by staying in a hotel. I strongly recommend this hotel to my fellow travelers. Environment: Quiet, clean and spacious, with complete smart equipment. The mattress is elastic and the quilt is soft, which makes you feel relaxed physically and mentally. Location: It is a 5-minute walk from the central scenic area, but it is isolated from the hustle and bustle of the riverside (many resident bars on the riverside will be noisy until late at night). Service: From the front desk to the restaurant to the room service staff, everyone is very kind and thoughtful. Everyone I meet is smiling and ready to answer questions at any time, without bothering customers. The whole place is very comfortable. 👍The room upgrade privilege was exchanged for Ctrip points, but the room was not cleaned at that time. The front desk manager did not let us wait, but decisively upgraded it by two levels. 👍The girl in the room came to take away the dirty clothes, washed and dried them, and folded them and sent them back to the room. There is a dryer in the room, but it was not used. 👍There are many details that feel thoughtful and attentive. From the room layout and furnishings, disposable items to small items and tips, you can feel the convenience and thoughtfulness everywhere.

The location of the hotel is very good. It is very convenient to go to the most prosperous places in the ancient city. The service attitude of Xiao Wu at the front desk is warm and responsive. He also upgraded the room type for free. The hotel also provides many free daily necessities. The room is also very clean. The room is very quiet, with dry and wet separation. The sheets are changed once a day. There is also a takeaway box in the room to isolate the smell of the takeaway. It is really heartwarming. It is worth it to have such good service when staying in a hotel.

I saw high ratings online, so I chose this hotel to help my friend. My friend said that everything was very good after checking in. The housekeeper can help you wash your clothes for free. The surrounding area is relatively quiet at night, especially in terms of service, which is impeccable. , there are free candies and tea at the front desk. Especially Xiaojing at the front desk, who always smiles and makes people feel comfortable. My friend told me that I must give him a five-star review🌹

The service attitude of the staff at this hotel is very good. Xiao Wu at the front desk checked in quickly and provided enthusiastic service. The rooms are clean and the lobby is atmospheric and convenient. There is a tea and coffee bar next to it where you can make tea and rest. The housekeeper also helps with laundry for free. It's a great value for money. This is my evaluation of this hotel. It's great. I feel that the price is great value. It feels like home. I give it a big thumbs up and recommend it. I wish the store a prosperous business. It's great.

Friends said this stay was perfect! The hotel is in an excellent location, very close to the riverside of the ancient city. You can go for a stroll along the riverside in your free time. The hotel has a free underground parking lot, which is very convenient for self-driving friends. There are also restaurants owned by locals nearby, where you can taste authentic local food. What I have to mention is the service of the hotel. Xiao Wu at the front desk is also very enthusiastic. The breakfast is a rich buffet breakfast with a wide variety. There is not only tea but also snacks at the front desk, which makes people feel warm while waiting to check in or ask questions. The free laundry service is even more considerate and brings great convenience to travel. The most surprising thing is that there is porridge as a late night snack. After a tiring day of travel, it is so refreshing to have a bowl of iced porridge in summer. I highly recommend this hotel and it is well-deserved for its five-star rating!