Phoenix kinship light luxury B & B

Phoenix kinship light luxury B & B Reviews

Phoenix kinship light luxury B & B

No.7 Jiangjia Lane, Fenghuang, Hunan, 416200, ChinaView Hotel Details
Phoenix kinship light luxury B & B
Phoenix kinship light luxury B & BPhoenix kinship light luxury B & BPhoenix kinship light luxury B & B
Check available rooms for your travel dates
We Price Match
1 night

Phoenix kinship light luxury B & B Guest Reviews

4.5/5
Good
140 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(140)
Positive reviews(135)
Reviews with photos/video(28)
Great service(48)
Convenient location(18)
Quiet & comfortable(15)
Great value for money(13)
Convenient parking(11)
Close to scenic area(4)
Well decorated(3)
Many dining options(3)
Negative reviews(5)
KhanNoor
Shenyong Double Bed Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Excellent location in a quiet alley and walking distance to tourist spots just by the river side. Extremely helpful and friendly owners. Serve yourself drinking water and umbrellas on the premise. Clean, affordable room rates with sitting toilet and hot bath. Highly recommended and will stay again 地理位置优越,位于一条安静的小巷中,步行即可到达河边的旅游景点。业主非常乐于助人和友好。为自己提供饮用水和雨伞。干净、实惠的房价,设有坐式卫生间和热水浴缸。强烈推荐并且会再次入住
Irene
Molu Standard Room
Stayed in Apr 2024
Travel with friends
9 review
2.2/5
Posted on May 8, 2024
I personally didn't like the accommodation. The bathroom smelled terrible and since there is only a glass separating it from the bedroom, the smell of sewers was all over the place. The room was supposed to be "non-smoking" but it had an ashtray and the pillow smelled like tobacco. They also do not have room service and they don't provide you water everyday.
Response from Property: First of all, I would like to say sorry for the troubles brought to you. The bathroom was originally designed to be fully glass so that it looks cleaner and more hygienic. I am really sorry. There were no ashtrays in the rooms originally. They were placed there for the convenience of guests who smoke at the door of the room and have no place to throw cigarette butts. There will be no smoke smell on the pillows, let alone. The sheets, quilt covers and pillowcases in all our rooms are changed for each guest, so you can rest assured about this. And as for the room service you mentioned, we will not enter the guest's room without the guest's consent. This is the most basic professional ethics. If you have any needs, you can just look for it directly. So you misunderstood me on this issue. If you have any questions, you can actually communicate with me directly. Although we don't speak the same language, the current translation software is still very accurate. It won't take long for you to translate your needs directly. If you don't like the room, you can also tell me. I will refund you the cost of your second night's stay. And the next day, I thought you might need water, so I asked my child to bring it to you. I apologize again for the troubles caused to you😐
aaliaali
Chujian Family Suite
Stayed in Apr 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 7, 2024
Room is clean and spacious. The host is very nice and helpful. Location is inside ancient town. Will come back here
Guest User
Molu Standard Room
Stayed in Mar 2024
Couples
12 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Nice, comfortable room. Friendly host. It would be better to contact the hotel in advance to find out the exact location. It is placed behind a shop.
Guest User
Shenyong Double Bed Room
Stayed in Oct 2023
Couples
5 review
4.7/5
Amazing
Posted on Nov 22, 2023
Great location, right next to the historic center! the hotel was clean!
Federico
Shenyong Double Bed Room
Stayed in Mar 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Apr 1, 2024
Relaxed and nice stay
Journey is bliss
Shenyong Double Bed Room
Stayed in Mar 2024
Solo travelers
6 review
4.5/5
Great
Posted on May 11, 2024
Good location, convenient In the heart of the city Inexpensive, worth the price.
Original TextTranslated by Google
xuliang8009
Ruruo Standard Room
Stayed in Sep 2023
Family
14 review
5.0/5
Outstanding
Posted on Sep 20, 2023
If you stay in the scenic area, parking is free, and the boss will pick you up personally. If you have any problems, he will help you solve them. Living in a scenic area is comfortable.
Original TextTranslated by Google
Shenyong Double Bed Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The road down to the bottom of Goseong is a steep staircase and there are no elevators or escalators, so if you have heavy luggage, you might want to think again. However, the rooms were clean and the owner was friendly.
Original TextTranslated by Google
Guest User
Moyu Family Room
Stayed in Sep 2023
Other
1 review
5.0/5
Outstanding
Posted on Sep 6, 2023
I have been to Fenghuang Ancient Town three times, and I stayed at the boss's house all the time. The boss is very nice. If you need anything, you can just go to him. The sanitation is also very meticulous. It is very close to the river and very quiet at night. The noodle shop opposite the boss's house has pickled cabbage beef noodles, which is also very good.
Original TextTranslated by Google
Guest User
Ruruo Standard Room
Stayed in Sep 2023
Couples
18 review
5.0/5
Outstanding
Posted on Sep 2, 2023
It's very good. The location is super good and the price is also very suitable. It's a good accommodation choice in Fenghuang Ancient City. I had a lot of fun. It's better to see it than to hear it a thousand times. When the lights on the stilted buildings on both sides of the bank are reflected on the river, the evening breeze is blowing, and the water wheel stirs up the water, this is the ancient city of Fenghuang in Shen Congwen's works, which is so pure and beautiful.
Original TextTranslated by Google
Wuqu
Xiyan Double Bed Room
Stayed in Aug 2023
Family
10 review
2.0/5
Posted on Aug 24, 2023
Facilities: Air conditioning is newer, TV is small, washing and shower facilities are old Cleanliness: There was garbage beside the bed, the bathroom was not clean, and a cockroach escaped. I don't know if it was an accident. Environment: Close to the river, not too noisy. No free water, no toilet paper Service: no service The price is not high in the ancient city.
Original TextTranslated by Google
Response from Property: First of all, I'm really sorry for the trouble I've caused you! In fact, if you are not satisfied with the room when you first enter the room, you can directly tell the staff in the store that it doesn't matter if you return it. I will also apologize to you about the cockroaches. This is something that no one wants to see. It is indeed an accident. We put several pieces of free water downstairs for guests to drink. Maybe the person who registered did not explain it clearly to us. As for paper towels, they are all available in the room, and the ones we bought are all good ones. We ran out of them. You can just ask us if you want it. There is no need to say no. As for hygiene, if the room is not cleaned, I believe you will not check in. In short, communication is very important. If you don’t understand or don’t like anything, you can mention it or ask at that time. Just ask the people in our store and we can help you solve it.
Guest User
Molu Standard Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Location: Upstream in the ancient city, close to the snow bridge, very convenient. Hygiene: OK Decoration: relatively new Because it is not facing the river, it is very quiet at night. The door is facing a small noodle shop, which is convenient for early in the morning. The first floor is for renting clothes. It is also convenient for those who want to wear Miao costumes. The top floor can dry clothes in the open air. The amount of water in the bath at night is relatively small. Overall we are quite satisfied!
Original TextTranslated by Google
Guest User
Molu Standard Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Good reviews overnight! I was stuck in a traffic jam on the way to Phoenix on the third day of the ***** New Year. I didn’t know the rules and thought the parking lot was full. I contacted the boss and originally wanted to check out and go home. However, the boss picked me up directly at the parking lot entrance, occupied a parking space for me, and helped me pick up the luggage. Luggage, so tired that I was sweating. The location of the B&B is very good. It is in an alley, one minute to the riverside and less than 5 minutes to the parking lot. The environment is very quiet, the sound insulation effect is good, the rooms are also very new, the central air conditioning is quiet and warm, the bath water is large, and the boss even There was a light aroma in the room, and there was a water dispenser and a teapot in the room. I just brought some tea, and everything was just right! The boss is very talkative and helped me buy discounted boat tickets and even helped me avoid lightning to nearby Miao villages! Now that I have talked about the good points, I would like to give you some suggestions. The boss may consider this after reading the comments: I suggest you get a roll of paper in the bathroom. I forgot to take out the paper from the bedside table when I went to the bathroom a few times 😂 Then you can provide two small teacups to match. Make a teapot for guests. All in all, this B&B has unrivaled value for money. There are a few minor issues but the flaws are outweighed. The cracked walls are recommended! ! !
Original TextTranslated by Google
Response from Property: Thank you beauty for recognizing my service! Your recognition of me is the greatest encouragement to me. I will try my best to correct the shortcomings you pointed out.
Guest User
Chujian Family Suite
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 21, 2023
The boss was very nice and picked us up personally. The scenery was also beautiful
Original TextTranslated by Google