Fenghuang Hotels with Airport pickup service

A very beautiful hotel with lovely styled rooms and very helpful staff. Manager Wang's service was excellent. We had a language barrier but they still managed to arrange a pick-up and drop off to the high speed railway. The hotel is in a great location with a view of Fenghuang bridge from the room balcony. Unfortunately it is true what other reviewers say about the bathroom being poorly designed. Rather than a shower, it is a bath tub with a retractable shower head and water gets everywhere if you try to use it as a standing shower. It is also true that the noise from the streets, particularly the music from the bar next door, is very loud at night, but it stops at 23:30. However, we found these to be minor inconveniences in our stay, which was overall very romantic and hugely positive. We'd recommend this hotel to everyone.

The hotel is close to the Fog bridge in the Fenghuang ancient city. My room has the river view and two balconies, which is excellent for night view of the city. The room is spacious enough for four adults, but needs to share for one bathroom. The breakfast buffet only offered a simple Chinese breakfast with limited varieties. The hotel room was quiet at night time. The staff were friendly and helpful the whole time. The restaurant was excellent and offered authentic Hunan style food. Overall, this hotel experience was excellent.

Staying at Shuidiao Getou is convenient for transportation and travel. You can enjoy the beautiful scenery of Tuojiang River on the balcony and just feel that the years are peaceful! Value for money: Beautiful! Facilities: The indoor facilities are complete, the air conditioning and heating effect are good, the hot water for bathing is hot enough, and the water outlet is large. Hygiene: The room is clean and fresh, the bedding is soft and comfortable, and the bed is bright. Environment: Quiet, peaceful and comfortable. The balcony faces the river and has a good view. The scenery is very good! Service: The clerk was waiting to pick us up on the roadside and help us carry our luggage. He was very friendly and enthusiastic, and made people feel warm and natural.

Pros- Great location by the river, beautiful and close walking distance to the food shops, famous bridges and the red lady singing on the boat (5-10mins). Clean warm room. Bit of scuff marks and stuff on the walls and wooden furnitures but overall charming, nice and modern and no like stinky smells from the river/mosquitoes/cigarettes etc. Warm showers and has all the standard amenities (hairdryer, soap shampoo, shaver etc). The manager is super friendly and hospitable even though she doesn’t speak English she really tries her best to help. Cons- noisy bars and karaoke until 11pm, tour groups in the morning start like at 7am below the balcony (maybe one or two when I was there 2 days) and 9am construction work starts. The free tour is sadly in Chinese only, and the free outfit doesn’t include photos or makeup, it is about 199 yuan for that but if you don’t want photos or makeup it’s free. Don’t think they wash the outfits super often either. Laundry is apparently not a proper one and you have to hand wash. No lifts if you have a lot of luggage.

Overall it was a good stay. It is located at the end river section, so you can still see the lighting up at night but not as much as the middle section. The room was clean but the cushions on the chairs (balcony) were stained. Would suggest to not put cushions and just have Rattan chairs. The room is located at the fourth floor so we had to carry our suitcases up. We read the reviews prior booking so we kind of expected it too and didn't come as a shock. The staffs were very kind and help us to carry the suitcases together. We had an early day next day and the kitchen staffs served us our breakfast prior to the official breakfast start time.

I recently stayed in this hotel. The location has very nice view of river and ancient city. The area is relatively less noisy. The room is very clean and staffs are very nice and helpful. The hotel also provides free pickup and drop off service to train station. I’d highly recommend this hotel to anyone who is planning to visit Fenghuang, Hunan.

Facilities: Chinese high-end decoration, pure log furniture, mousse mattress, Kohler sanitary ware. The room is located by the river and you can see the night view by opening the window at night. Hygiene: The bathroom is neatly arranged, equipped with disposable toilet pads, and the bedding is clean and hygienic. Environment: The night view of the river is good, you can reach the Tuojiang Night Scenic Area when you go out, and it is quiet and not noisy at night. You can sit on the balcony to watch the sunrise when the weather is good. Service: The housekeeper is very enthusiastic. If you need service, he will send a car to take us there. The travel guide will also be explained very clearly. If you need service, just let us know on WeChat, and we will actively meet it under reasonable circumstances.

The hotel is very close to the bridge just walk 5 mins. Good location to walk around the ancient city and along the river. The service is superb. You need to contact hotel in advance as they need to meet you at the parking lot and bring you the hotel. The breakfast is at the restaurant nearby (local chinese style). The noodle soup is very delicious. Special thanks to Xiao Hong and Ar Ming for very nice hospitality. As there is no Didi in Fenghuang, they helped us to book the car to the airport and made sure that we arrived at the airport safely. Although they speak very limit English, we can communicate with WeChat. The ancient city view at night is very beautiful but also very crowded with people dressed in the ancient costume and taking pictures everywhere. It was difficult to walk and enjoy the night view as it is a bit noisy because of the people and music from bars along the river. Day time is more peaceful to walk around.

We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main strip (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist strip on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare. Next, Xiao Dai （小代） who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay. We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room. They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning. Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China. Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.

The hotel is in a quiet location. It takes about two minutes to walk to the Tuojiang River. The room is relatively large, spacious, and clean. The bed is very comfortable, and the toiletries are complete. There are also disposable slippers. The boss is very enthusiastic. The hotel facilities are good, complete, and very comfortable. New, very satisfied!