Business Hotel First

I am uncertain about the criteria that have led to this hotel receiving favorable ratings. Upon our arrival, the establishment resembled a commercial building situated among other businesses, offering no remarkable views. Ahead of our scheduled check-in time, we arrived early to find no receptionist present, only a written note outlining procedures. Throughout our stay, we did not have the opportunity to interact with any front desk staff. The quality of the rooms was adequate but did not warrant the high prices charged. As a frequent traveler and airline pilot, I can attest that the value received did not align with the cost or loyalty points expended. When inquiring about breakfast inclusion, my wife was informed by a staff member, possibly due to a language barrier, that it was indeed complimentary. However, dissatisfied with our experience, we opted to depart early and were subsequently billed $60 Swiss francs, approximately $66 US dollars, for the subpar breakfast service. The location of the hotel is inconveniently remote, necessitating significant expenditures for Uber or taxi services. It is advisable to rent a car instead, as the cost savings compared to transportation expenses would likely offset the rental fees. Pedestrian access to nearby attractions is impractical, necessitating alternative modes of transportation. While the surrounding scenery and the city of Zurich itself are undeniably picturesque, those seeking a truly exceptional hotel experience would be better served exploring alternative accommodations.