Hotels near Terminal 5 of Vienna International Airport, Fischamend

This is not our first time at the MOXY Hotel. It is stunning and very conveniently located within walking distance of Vienna Airport. Their concept is cool and next to Bill. Unfortunately, the price has skyrocketed, but if we choose again, we will choose it again.

My husband and I, with our two teenage children stayed at Life Hotel as a result of a long transit. It cost us 20euro from the airport to get to the hotel. We arrived and had a warm welcome from reception staff. Check in was seamless. The room was compact but sufficient for our needs. The bed was comfortable and the room was generally very clean. Please note that this is a room for a short stay. It’s not ideal for a long stay or for holiday purposes.

Liao is quite far from Vienna. However, we preferred it because we could not find anywhere else during Christmas time. Their comments were high, but we were quite worried. We thought it would be quite an adventure, but we felt very comfortable. First of all, it was very clean, it was a big room. Although it is not the luxury we are used to, it is very suitable for those looking for basic qualities. The route is a 15-minute journey that can be reached by taking a single train and four stops later. You can't come back and rest during the day because it's miles away because the train has schedules. The last train is at 23.50. We went out in the morning and returned in the evening. If we go again, I wouldn't hesitate to stay again. The surroundings are very quiet, the beds and quilts are sparkling clean. We stayed at a very affordable price.

I went alone, but the bed was big, there was water, it was clean, the bathroom was nice, there was air conditioning, blackout curtains, and a TV! It's a shame there's no refrigerator, but there's a coffee pot so I could eat cup ramen!! I really liked it... I was worried about the location, but it was a 10-minute subway ride to Stephansplatz, so transportation was convenient. There's a shopping mall called Gasometer right next to the subway, and there's a McDonald's, so I ate hamburgers for breakfast every day! I highly recommend this hotel.

My recent hotel stay was an absolute delight! From the moment I stepped into the lobby, I was greeted with warm smiles and exceptional service. The room was immaculate, with a breathtaking view of the city skyline, and every amenity I could wish for. The staff went above and beyond to ensure my comfort, offering excellent recommendations for dining and local attractions. The complimentary breakfast was a delicious start to my day, and the hotel's central location made exploring the city a breeze. I left with a sense of relaxation and contentment, and I can't wait to return to this wonderful establishment.

Our bedroom wasn’t cleaned during our stay of three nights, we felt this is unacceptable for a hotel. Also our floor corridor didn’t have any lights with the exception of emergency exit lights (please note corridors are black and green representing a forest) so dark. Our bedroom had a very good size and kitchenette, although there was only 1 chair and the bedroom is for 2 people. These are things that I believe can be improved. The hotel have a good vibe , music and food.

J'ai eu une mauvaise expérience avec cet hotel qui préfère ne pas embaucher des personnes pour faire le check in et de mettre une automate et une ligne help desk à la place. Puisque j'ai réservée via opodo j'ai pas eu le numéro de réservation de l'hotel que je dois introduire dans l'automate pour faire le checkin. Donc je me trouve bloquée avec ma famille. J'ai appelé le monsieur du help desk il m'a dit qu'il connait pas opodo et que je dois les appeler pour me donner le numéro. J'appelle opodo ils n'ont pas non plus le numéro. Le mr du help desk refuse de me fournir le numérp pour faire le check in et après plusieurs tentatives avec lui il m'a demander de lui transférer mon email de confirmation de la réservation pour vérifier. Finalement il m'a laissé entrer et faire le check in. L'apart est grand mais sale. Il n'y a pas de service de nettoyage comme pour d'autres hôtel apart. L'emplacement est excellent , à proximité des commerces, gares , arrets de tram/metro ...

We decided to bokk a self-service apartment for our one week stay in Vienna (partly because of the price/location ratio), but we soon came to regret it. We arrived on a Saturday afternoon, well aware that the reception would be closed over the weekend, but we had not anticipated the problems we were going to experience. The hotel had promised to mail us final registration instructions three days before our arrival, but the mail did not arrive until after we had arrived, and because of the trouble in registration we did not find it until the next day! Consequently, we did not know how to open the front door to get in to the registration area, but fortunately another guest let us in. Then the nightmare began: We followed the instructions on the check-in computer, then we filled in the necessary information and managed to get as far as signing, only to receive the following message: ”Your room allotment can not be processed at this time. Please try again later.” This happened three times within the next hour. A friendly guest passing by helped us locarting the emergency service phone number, but after having tried that number three or four times without success (the call was aborted after a few seconds), we were on the verge of giving up. A final attempt was successful, and our German-speaking helper managed to explain our probleø to the help desk person. She tried her best to help us, for the better part of an hour, but without success. Finally, she said that she would call the security company, and they would be there to help us in 20 minutes. After half an hour, we decided that enough was enough, and we decided to check in to a nearby hotel for two nights (until the Smartments reception opened again on Monday), with the clear intention of presenting that hotel bill to Smartments. On Monday morning, we presented ourselves at the Smartments reception and demanded to speak to the manager, who was not present. A meeting was scheduled for the next day. This time, the receptionist helped us check in (not on the faulty computer!)m and we proceeded to our room, which was OK and about what we had expected, except that the coffee maker did not work and there were two non-functioning lamps. We also could not get into the supply room to get extra towels, because our key cards did not work on that door... On Tuesday morning, I had a meeting with the manager. He offered to reimburse us for the hotel costs we had incurred for the two nights we could not get in to Smartments, and to upgrade us for the rest of our stay to their highest category of room (one grade up from our original booking), at no cost to us. This we accepted. I did, however, not find his attitude particularly forthcoming. Being a former travel industry professional myself, I was not impressed by his way of handling the problem. For the rest of our stay, we encountered no further major problems, except that our key cards were still somewhat erratic and did not at all open the supply room doors.

The staff were very helpful and very friendly. The hostel was very clean. Would highly recommend to backpackers traveling to Switzerland