Hawksbill Resort Antigua - All Inclusive

OUTDATED RESORT!!!!! No Air conditioner in some bungalows had to upgrade to AC bungalow for a fee $$. No clean towels or wash clothes available. Toilet backed up, plumbing was horrible, standing water in shower and toilet bubbles. Had to call service desk guy was rude and for 2 DAYS septic trucks were on property, awful smell . No water sometimes and it was brown . Overbooked excursions they said the engine blew up on your boat but watched the tour boat sail all day laying on the beach. Limited dinner options and same type of food everyday Unfriendly staff, they don’t smile. Soccer kids hanging/laying around resort for days. The beach and water was amazingly beautiful.

We visited this resort as a girls trip. The price was good and the resort is very picturesque with four lovely beaches and a stunning infinity pool. The pool however felt slimy and in need of a cleaning all week. We were in garden cottage number 86 with an ocean view. Two double size beds, AC worked well. Some of the garden rooms have absolutely no view as they faced our cottage. I found that the food lacked variety and every restaurant is open air. For breakfast one day I asked for the eggs Benedict and my first bite I was crunching egg shells so that was a turn off. I had a cappuccino every morning and one day I fished flies out my coffee. After a good rain the bar at the beach restaurant was swarming with flies. I ordered a ginger ale and it was not carbonated at all so not sure what I got. Mosquitoes or sand fleas were brutal at night, some people had terrible reactions. Bug spray is provided in the room, you will need it. Now for the positive, shout out to Brad on the beach, Tev who’s always smiling, David the bartender and the girl with the beautiful voice at the infinity pool. All the staff were lovely and hard working. Note that while there is a lifeguard on duty there is no motorized boats to actually rescue anyone. One couple took out the hobie cat and had to drag it to shore on Eden beach and it took two lifeguards to bring it back. We spoke to a beach vendor selling excursions and when we were still thinking about it he got pretty aggressive in that he approached me at our cottage and wanted to wait until my cousin came out. That was when we decided not to book with him. This resort is not mobility friendly since to get to the buffet restaurant it’s a lot of stairs and to get to the pool it’s up hill. Entertainment was good and we met a lot of nice people from around the world. All in all we’d go back hopefully the food improves.

What makes this place is the mostly friendly staff and the location. From our arrival the positives were very noticeable the reception we got from Ronel the bell service concierge was out of this world, the welcome was truly Caribbean and his smiles genuinely great and made us feel immediately at home. The room we had was right on the beach and it was spotless, clean with all the amenities we were looking for thanks Claudia. David at the bar another perfect gentleman and made us lovely cocktails at the beach bar. Our experience with Mario was out of this world, he was professional and so pleasant to interact with, he was one of the highlights during our stay. The food was ok and yes we know it’s the Caribbean but the presentation could have been better, but it was mostly tasty. One downside was that anytime we interacted with the front desk staff especially the older lady, she was very abrupt and didn’t seem too happy to give great service we stayed away. Fenton at the water activity center is a vibe and we had a great time with him on the hobbie. Really enjoyed ourselves and can’t wait to go back to meet up with the awesome mostly friendly staff.

This was our first time visiting Antigua and Hawskbill resort made our stay so phenomenal it definitely will not be our last! Denise at the front desk helped us tremendously with making sure the private dinner on the beach was top tier. We celebrated my best friends Birthday and Denise helped with all the planning so it was perfect. Errol the bartender was fun, and kind. Shawn the server was soft spoken, and really polite, Andromeda helped with our stay as well. Everyone working on the resort was so polite, and a joy to be around. Thank you Hawksbill for an amazing experience it definitely will not be the last!!

We chose Hawksbill after looking around for a place to stay for our anniversary. We like all-inclusives, and we like to try new places. In fact we've never been to the same place twice. 100% will return. No question. First, the staff. I don't know that I've ever been to a place with friendlier, more helpful, awesome staff. They absolutely are the best. From the constant and genuine greetings (Good morning! How are you?) to their ability to answer questions or help get things, they are amazing. We chose Hawksbill in part because of what others had said about the staff, and I'm not kidding when I say that no review comes close to expressing how welcome they made us (and everyone we talked to) feel. 5/5 stars for the staff. A particular shoutout to Errol, a great guy who knows how to make a martini. Although (because?) we are from the US, we enjoyed being among the few Americans at the place. We travel abroad often, and have lived outside of the US, to it was nice meeting people from (mostly) the UK. We had a good time sitting on the patio having drinks and chatting with folks. At the same time, when we wanted to sit on our own that worked out too. 5/5 stars for the atmosphere with other guests. This place is *quiet*. There was entertainment each night, but as their website states, it's not the place for a party atmosphere. It was quiet and relaxing. There were plenty of things to do (sailing, kayaks, snorkeling, swimming, tennis, the pool), so it wasn't boring. I swam out to and around Hawksbill rock most every day. Spotted an 18th-century cannon on the way. The resort was quiet, which was great. 5/5 for atmosphere and things to do. The food was fine. It's not a high-end cuisine, and we didn't go in expecting that. Breakfast got a bit repetitive, but we knew that going in. There was good variety in dinners, if not an overwhelming amount of choice. But it's also the off-season, so they might not have been geared up for big-kitchen presentations. Lunch at the Sea Grapes was very good. 4/5 stars for food. We were given a room upgrade, probably because of the anniversary and the off-season low occupancy. The room was one that had not yet been renovated. We had no real expectations in that area, and we weren't disappointed. Some things could improved in renovations, like making the showers less awkwardly cramped, and moving the toilet off a stand one has to climb up to be able to sit down. But we didn't spend much time in the room anyway, so it didn't matter. 3/5 stars for the room we were in, though we understand the renovated rooms are quite nice. We rented a car for the week, which gave us the freedom to drive around the island. 1/5 stars for road maintenance in Antigua. Yikes. I think that Antigua doesn't have traffic signals and signs so much as social conventions. I've driven all over the world, and still it took a couple of days for me to relax as a driver. 2/5 for traffic rules. On our drive-abouts we visited the C&C Wine House in St. Jo

There are lots of decent things about the resort. Overall, very well maintained grounds. The beaches were pretty, but the most gorgeous beaches are south, located near Fryyes Beach and that area. We had difficulty with rooms between air conditioning not being very cold, hot water etc., if you aren’t in the updated ones. The food is mediocre. Sadly, there were some great meals, but very hit or miss. Not a ton of variety. The best meal they did was the buffet dinner and that’s only twice a week. Some staff were friendly and some could be friendlier. It is quite a transition coming from other all inclusives where some of these things aren’t issues. Don’t get me wrong, it was a less expensive option, which was why I chose it.

Hawksbill is an absolute paradise, the perfect escape from the rest of the world. Landscaping is lush, the beaches are pristine and stunning, the food is divine, and the staff is the best. Hawksbill’s atmosphere is romantic and relaxing and absolutely stress free.

Beautiful hawksbill ! Where to start… fantastic setting , wonderful beaches , amazing staff and the best food! Oh and cocktails ! Pigs goats and not forgetting the 2 hawksbill cats . Infinity pool and plenty of sun loungers and the most amazing sunsets . Best stay ever .

Everything was great. We had a garden view bungalow with a nice view of the beach. Room was clean and I loved the big porch to sit outside. My only complaint is lack of counter space to put things on so it was a bit cluttered. Could of used more privacy too as you would have to close curtains for that. Pool was stunning, all the beaches were great. I snorkelled at two of them. Best is Eden Beach where we spent alot of time snorkelling and watching the pigs. If you like animals and nature this is the resort. Food was great and entertainment low key but good. The reason I gave it a four star is the lack of acknowledgement for my husbands 65th birthday. I emailed them to tell them and to request a king bed which we did not get, no big deal. But we always go to Jamaica and get treated well for all our celebrations. I guess guest services and reservation don't communicate. He never even got a happy birthday and had to sit and watch in the dining room while others got a special table and champagne. and a happy birthday. I am turning 60 next year and will not be celebrating here but it wil not stop me from going back as I had an excellent time but for celebrations would go elsewhere.