Best Hotels near Home Decor and More Shop, Florin

Room was decent.

This place was an absolute embarrassment. I walked down the hallway into my first ”smoke free” room. The hallway had the strong stench of smoke and I encountered an ever stronger smell of smoke in the room as if someone had just left the room. I asked for a second room, and cleared up the smoke issue for the most part. I was still down the same hallway and could smell it at my door. Both rooms had countless cigarette burns on the bed spread for a smoke free room. As I continued my night in my second room, I discovered no lightbulbs in the bed side lamps, no alarm clock, no tissues in the tissue dispenser, and crumbs in the drawers. The reviews here read highly of the cleanliness and the new renovations. Those remarks are clearly left by family and friends are meant to mislead. Nothing is new in the hotel or remodeled and cleanliness is not a term I would ever use for this place. Even the new less smoke room had the strong smell of mustiness. After staying at a higher priced hotel for my return trip through the area, I was reminded of the no health and safety procedures in place as we are currently still working through a pandemic.

Okay, so I'm not a Fiddler on a Roof, but I will ”sing the praises” of the staff at the Red Roof Inn. Some home improvements recently mandated that I find a place to stay for a couple of weeks with my dogs. I initially stayed two nights at a cheap corporate-managed competitor but felt that something was missing. I travelled nearby and met Angie at the Red Roof Inn. She was welcoming and enticed me to stay there answering my safety, service, and amenity concerns (I needed a place for my 2 dogs, and appreciated that the rooms promised a microwave, a mini fridge, a hairdryer, and coffeemaker...the only thing that was missing was a safe but my dogs don't wear Cartier Collar Bling so we were good.) When I returned later to book a room, Maria helped me find the courtesy reservation made by Angie. Maria has been a super star throughout my stay. She works various shifts and is always friendly, knowledgeable, and accommodating. I am not sure if the rooms have recently been renovated but I was pleased with the decor and my comfortable king-sized bedroom (I could visualize this room being in much pricier hotels I have stayed in). I was assisted by four different room attendants, my favorite being Shereen. The other helpful attendants were Shabeena, Riley, and Sovita. Before checking out for a weekend trip, I notified Jesse (maintenance) of a broken electrical plug...when I checked back in 3-days later, it was fixed. While I was away, I received a call from Mahogany verifying my upcoming reservation. I had forgotten to call the property and really appreciated her follow up. Mahogany was always great along with Evelyn, who always called me by name and made me feel like family. The other two front desk agents who helped me were Melini and O'Neal. I mention all whom I met by name because they all prove that you don't have to be a Five-Star Hotel to give Five-Star Service. I noticed many members of this team helping each other instead of having an ”it's not my job” attitude. I believe a team is only as good as the management so I have to also give kudos to Amit and Aneesh. The neighborhood is not the greatest but the property is literally up against a CHP office. They offer free parking (always had a close space) and I never felt unsafe (I was approached once by a young lady who Donna Summer might have referred to as a ”Bad Girl,” but after a quick, ”toot toot, hey, beep beep,” I let her know that she was barking up the wrong tree...as my dogs barked at her!). The property does have a washer and a dryer (working), as well as, an ice machine (broken after first night) and two vending machines (not working during my stay). There is a Jack in the Box across the street but, while you could walk 10-20 minutes, you really need to drive to a close market or convenience store. All in all, this is very good property. I signed up for Trip Advisor just to compliment this staff. This is the first time I have stayed at a Red Roof In

Such a nice place! Thank you!

Facilities: Good spare parts, malin goetz is a brand I like very much. Shower gel is the taste of rum. Hygienic: very clean Service: Very good, very late at night, there are night cookie and drinks downstairs.

I was in town for a conference at this hotel and decided to stay here for convenience. Front desk staff were, for the most part, delightful for the entire four nights I stayed. My room was spacious with a semi decent view and a mini terrace, though the door didn’t actually open more than a few inches, so one couldn’t avail of the terrace itself… that being said, it was nice to be able to get fresh air into the room! The TV in the room was huge and I am always grateful for a mini fridge, though I couldn’t get this one very cold. One thing that did leave a lot to be desired was the general cleanliness of my room, which I will give 3/5. The vacuuming was very poor (there were remnants of a previous guest’s food on the floor) and layers of heavy dust in the bathroom. It could definitely do with a deep clean! I also used the guest microwaves in the lobby on several occasions — both were filthy with splattered food (gross) and neither had a turntable. Another disappointment was one staff member (who was in the middle of training a new front desk member) — everyone was lovely except for her, when I asked the possibility of a late checkout on my final day. Her response was curt and quite rude: “I can’t tell you if you can or cannot get a late checkout. You have to understand our housekeeping needs and availability. You have to understand there are a lot of guests who will probably be asking the same thing…”. Coming from a customer service background myself, one should NEVER tell a guest what they “need to understand” — there are far better ways to explain this. She also never once said anything along the lines of “I’m sorry, this might not be possible” … it was just poor customer service, which was a shame. This aside, the hotel was very quiet and I slept well (and deeply) each night. Oh, and I got locked out of my room on the day I was checking out — it turns out the battery had died in my door lock, so the front desk staff had to call security, who then called maintenance. Thankfully, I didn’t have to wait too long and both security and maintenance were super fabulous and quick to fix the issue. PS If you do decide to stay here, I hope you get as much of a giggle out of the elevator constantly saying “going down” as I did! :) PPS Location was excellent!

Clean, new and big rooms. Highly recommended, great place.

Hotel swimming pool is good

I really enjoyed my stay! Even though my stay was only for a night, I felt like The Exchange had everything I needed. The front desk was super helpful when calling my car from valet