Hotels near Mountain Top Ministries, Fort Bend County

The hotel had some construction going on, but it wasn't terrible. Everything appeared clean and the girl who worked in the evening was very helpful and polite. The breakfast was ok, your basic continental offerings, though the biscuits and gravy were great. The room was very clean. The fridge and microwave were unplugged, but that was easy enough to manage. Our only complaint was the bed. It was like sleeping on a pallet of bricks. It was awful. I'm not usually the type to complain about a mattress, but we both agreed this was insanely uncomfortable and made it hard to sleep. Otherwise, nice place.

I booked a two-queen room on 02/09/2023 using a team member code for a stay on Friday, March 3rd, 2023. I checked in using the Hilton Honors app on 03/02/2023. However, on the morning of 03/03/2023, I received a phone call from Reeta informing me the property did not have two queens available (despite my already checking in) and that I had been given a single king. I told Reeta that we have three guests and needed the two queen beds that I had reserved and checked in with, and was informed they could not accommodate my needs. I then asked Reeta to cancel the reservation since we had yet to arrive, and was told she could not do so since it was reserved online using the team member code... Reeta went on to tell me that I would need to cancel through the app, but the app would not allow me to cancel since I already checked in digitally. Thereafter, I called the Hilton Honors reservation number and was told the property could indeed cancel the reservation, but it would need to be done by a manager. I called back and asked for Reeta, and was informed that Alexis Harlan (assistant GM) was standing there the entire time during our first call. Reeta handed the phone to Alexis, and she said she would cancel my reservation... I received a cancelation confirmation email not long thereafter. While checking my credit card statement on 03/07, I see I was still charged for the room! Thereafter, I called the property to ask for the appropriate credit, only to find out there is no manager on duty. If you plan to stay here, it would be wise to make sure you do your due diligence!

Fortunately, there are quite a lot of people.

Very spacious. Very new hotel and loved the location

Hyatt Place Sugar Land Location is great and the hotel parking is large and free. The surrounding environment of the hotel is beautiful, especially the backyard is close to a river and the river is clear. There are many small black groups in the river to play in the river, not afraid of people. In the morning, there are amateurs playing kayaking on the river, so it’s too pleasant.

Love the location of the hotel, nice walking path around man made lake. The room was clean and the staff nice. I left a sweater in the room and called day of checkout to see if they found it. I was told they have the sweater and would tag it and for me to call Nick the general manager Monday. I called him and he was not nice or kind. He told me he needed me to send a shipping label and they would mail it back. Seemed very disinterested in the whole conversation. I sent a mailing label and called and left message with him that it was on its way, I never received the sweater. Got in touch with corporate and they said Nick would get in touch with me, which he never did. Called corporate again and they said to give them time to work it our. 2 months later received an email from Nick the sweater was misplaced and they no longer have it. He offered no compensation. The sweater was very cute and expensive so I am sure someone at the hotel has a nice new sweater. Nicks handling of the situation was not consistent with Marriotts standards.

Nice room,nice staffs,nice breakfast,i will choose it again as i come to here next time!

It was recommended by a local friend for a business trip. It met my requirements for safety, cleanliness, quietness and convenience. There are large shopping malls and many restaurants within a few minutes' walk. Henry, the younger brother at the front desk, is super nice and patiently helps answer various questions, inquire about travel plans, etc. The only downside is the air conditioner, which makes too much noise when it works, and it didn't stop for a long time, so I had to turn it off.

What can you expect from Beltway 8 and 69 area? Not much. Stayed at least 20 hotels/motels around there and still couldn’t tell the difference between an inn or a big name hotel. Is this Holiday Inn cleaner, easier access, or better than others? Not really. But, it got the job done. Close enough to where I need to be, got a good night sleep, had a great meal at a Chinese seafood place 10 min north of it, and good wings at other side of 69. It was just good enough for me to rebook again.