Hotels near Imperial Square, Fort Lauderdale

The hotel is one mile away from the sea. You can watch the sunrise in the morning, but there is no beach. It takes 18 minutes to drive to the beach. Driving is also convenient. There are free flushing jets on the beach, just bring a towel. Parking by the sea is not difficult and the charges are not high. Our family of three do not need an extra bed. The bed at the Courtyard Hotel is very large, and it is no problem for a twin room to sleep four people. Because I like the beds at Courtyard, I basically choose Courtyard hotels. The hotel has free parking, and the room I booked does not include breakfast. It is all about buying cup noodles or bread from the supermarket. The hotel's swimming pool is very good. The disadvantage is that there is no microwave in the room. But other Courtyards have. Pictured is Laurendale Beach

Exceptionally satisfied. Helpful and accommodating staff. Pauline, Antoning and Yosselyn were super helpful. A block away from the beach while they provided us with beach towels and chairs. Rooms super clean and comfortable bed. I highly recommend this hotel

We stayed here thru Dayuse, to have a spot for the day after a cruise before an evening flight. The room was very basic, but nice. It did seem that it might be a nice place to stay. A little far from the main action. Unfortunately, we didn’t get to test the distance or time it takes to walk to the beach as it turned out to be a very rainy day. The shining star was the young woman, Angela, at the front desk. She was working alone, and the place was crazy with people checking in and checking out (around 10:00 am), people coming up to the desk asking for things like extra towels, and the phone ringing off the hook. She continued to help everyone in fairly quick order and maintained her composure and friendly, professional, polite demeanor. There was a with our reservation (duplicate reservations due to Dayuse error). Angela got it fixed quickly and got us checked in easily. Just a very friendly, pleasant individual to deal with.

I stayed at this hotel 2/19-2/23 and was in 4 different rooms in 4 nights. The first room smelled like smoke even though it was non-smoking. We were switched right away. The second room windows had phallic symbols drawn all over them, there were no shelves or towel bars in the bathroom and a permanent shower door that only covered half the shower so water went all over the floor. We had disturbances in the hallway at approx 1:30a both nights and no one is at front desk from 11p - 7a to handle the situation, they expect you to call the police. The third room was small (we didn't care) with balcony and ocean view. No hair dryer, which we requested and never received. However, french doors that connected to the room next door. They had a lock but didn't shut all the way and had a huge gap.(pics attached) This is a huge issue for many reasons. Safety - as the occupants pulled on the doors at 10:30p and could have pulled hard and pulled them open. Disturbing - they were so loud and with the gap, we might as well have been in the same room because we could hear their entire conversation. They were loud from 10:30p - 11:30p and then again from 1:15a - 3a. This room is clearly an extension of the suite and no one should be allowed to stay in there that doesn't know the people staying in the suite, let alone charge them for it. Finally the fourth room - had ocean view and balcony but the shower handle came off when I turned it on, again no shelves or towel bars, the half shower door and we were woken up at 12:30a but what we think was power-washing going on in the kitchen outside because the generator was so loud. The front desk receptionists tried to be as helpful as they could in switching our rooms. One of them did reimburse us our resort fees of $60 (which turned out they only did half). But it took time out of our vacation each day to talk with them and come in from the beach to pack, switch rooms and unpack our things. 2 of the 3 floor hallways we were in smelled like marihuana every time we got off the elevator. The Tiki Bar food and drinks are good although they are slow. The staff was vocal on 3 different occasions to us about them being short staffed. I sent 3 emails to the general manager Mike Lang and left several messages with the front desk. He finally called to tell me he had passed on my email to someone named Sarah to reach out (his boss). He explained he was sorry for our issues and understood where we were coming from but that he couldn't do anything except offer a free night. Considering the trouble we went through, the fact that I don't know when my friend and I could come back and one night is not enough, I said we would prefer reimbursement. He did reimburse us the other half of the resort fees ($30). I asked him for Sarah's contact information and he wouldn't give it out and told me she would be in touch. I have sent 2 follow up emails to him that I haven't heard from her and have got nothing. This is not how anyone expects to spend their vacation. Time consuming and frustrating to say the very least. It is even more aggravating that they are not responding to try to make it right. I've reported this hotel to the BBB and am awaiting a response.

Although I found the furniture in my room to be old and worn, which was unusual for a Westin property, the room was very clean. The highlight of the stay was the exceptional customer service provided by the director of front office Michele Dela Cruz and the front desk representative Tatiana, (hope I spelled that correctly), they greeted me with a smiling face and a professional demeanor. They were very helpful and quickly addressed concerns or requests that I had during my stay. Let me not forget to mention that it’s obvious that the excellent service is clearly a standard because Suzanne and Freely were equally attentive in the lounge as well as Ambrose and Antonio in the restaurant. The employees have no control on how the hotel is furnished but they all made the stay enjoyable! Because of those folks I’ll be sure to visit again. Well done in the hiring arena Westin!!

As for value in the area compared to other hotels you really can’t get better. We needed a place to stay for three nights and every other hotel in the area We were looking at paying much more. The rooms are small but they look recently remodeled and are clean and comfortable. If you want to spend a $1000 or more on a room for three nights than great, you can get one of the other hotels, but if you’re looking for something that’s still on the beach and actually affordable and still nice than I would recommend staying here..

This was absolutely the best Marriott that I've ever stayed at, by far. It was spotlessly clean and the staff could not be more helpful and professional everyone that I came in contact with!! The location was perfect as I was going to a show and it was right around the corner. My compliments to Assistant General Manager Debra Smith who was always available and went above and beyond to ensure 100% satisfaction. I noticed her with other guests, being just as hospitable. I also noticed her with staff members and she was very encouraging, kind, and motivating. She is the real deal, a true gem! The entire staff was outstanding I cannot wait to go back. Thank you!

We were in town for a funeral. While checking in Oscar, the front desk associate asked what we were planning to do for the weekend. I explained we were local from Palm Bay and were here for a funeral. Oscar said he was sorry to hear the news and said, ”Let me see if the weekend can be a bit better”. We finished checking in and went to our room. After entering the room, we discovered he had given us an intracoastal room that you could also see the ocean from. This ”little” thing from Oscar made the weekend for my wife, as it was also her birthday, and we were here for someone else. Thank you, Oscar!!!

The staff at the Sheraton Suites took very good care of us and many others during Hurricane Ian (especially Edlyn Laurent). The hotel is a little outdated and not the Five-Star Four Seasons, but for the needs we had, it was everything we could ask for. I thank them for being there and taking great care of us in our time of need.

Despicable customer service from ALLIE the front desk manager. Our reservation was September 26-27, 2024. One day before the reservation, September 25, Florida received official declaration of Hurricane Helene. My White Coat Ceremony in Ft Lauderdale was also cancelled due to the hurricane. I called and spoke with Allie and asked if the hotel was allowing cancellations in regards to the hurricane. Allie said ”No. The cancellation window has passed and the hurricane is not likely to affect their hotel location. Other guests have already called the hotel about their flights being affected, so you are not the first person.” A few hours after the phone call, Ft Lauderdale mandated that schools were closed Sep 26 and 27, the city is now under a tropical storm watch and tornado, with expected hurricane and possible closing of beaches. Please help me understand the lack of consideration for the safety of their guests and employees. Allie went on to tell me the only option she can offer is to move the reservation to a future date but that would make the reservation non-refundable and that she can only move the date one time. My response to this: the reservation is already non-refundable so really you are only giving me a date change. But how can I give you a date when I do not know what the conditions will be after the hurricane and you require that I give you the new date right now. I decided to go forward with the reservation when Tampa received mandatory evacuation. When we arrived at 3pm, it was torrential downpour at the hotel and their amenities were closed: no beach chairs, no towel service, signs in our room telling us to keep the patio doors closed. The city had patrol cars on the beach telling people to get out of the water. So again, tell me are these safe conditions for a beachfront hotel and should the hotel have responded better to the situation by allowing guests more flexibility to move their reservation dates? Allie even told me that the hotel is offering no resort fees this week ”to sell out rooms for the season”. It gives the impression of profit focused. Unbelievable considering their actions during Hurricane Helene. I have received much better customer service from other hotels in the past during situations like this where they have gone above and beyond to move reservations including giving a full refund past the cancellation window!