Hotels near Macy＇s (Galleria Fort Lauderdale), Fort Lauderdale

Outdated facilities, especially the cold and hot water pressure is very small, the amount of water is large, uncomfortable! Breakfast is good. The location is excellent. The room is quiet.

The hotel leaves a little to be desired, it is older than the other in the region, has carpet throughout the hotel and yellow walls that make it look even older. However, the location is very good, about 100 meters from the beaches

Ótima localização em Fort Lauderdale, hotel com ótimo custo benefício

I had a very enjoyable stay. The hotel front office manager even upgraded my room because I felt like the other one had been smoked in. The staff in general is very friendly and professional. The valets were awesome and quick, quick quick. On top of the incredible service the oceanfront location and pool cannot be beaten. B Ocean was beautiful

This is the worst experience I have ever had when booking a hotel on Ctrip.com. Stay one night in Fort Lauderdale and board the cruise the next day. I didn't get a good rest at all that night. I was woken up by a knock on the door at around 1 a.m., and it became quiet after that. I thought someone might be having fun over the weekend and knocked on the wrong door. Half an hour later, I was frightened by the overwhelming knocks on the door. I felt that the hotel was on fire. I jumped up and opened the door while thinking about what to bring with me to escape... When I opened the door, I saw a man and a woman who claimed to be hotel security guards and wanted to check our passports. At about this time, The residents next door and across the door opened their doors and poked their heads in the door. During check-in, our passports have been shown to the counter and copied. Why do we need to check again in the middle of the night? We explained the situation, and the man called the intercom and talked to the hotel for a while, and then said it was okay. I asked what are you doing? He said it was a system problem that had nothing to do with him and left without saying sorry. She was so frightened that she lost all sleep. She went downstairs to the counter to ask what happened. It turned out that someone with the same name also checked in that day. Even so, the middle name was different and the order number was also different. She got the door password on her mobile phone. Fortunately our door was locked and she arrived at night; she could come in when we were out. The hotel was so arrogant and harassed in the middle of the night without even a word of apology. I will never visit this hotel again!

The hotel is very clean, very close to the airport, and the service staff is very friendly. Normally, check-in should be after three o'clock in the afternoon. I arrived at the hotel in the morning and the room was ready at around twelve o'clock. like!

I usually stay at Hyatts and Hilton properties cause they always have good customer service, decent prices and clean rooms. While traveling this time I decided to stay at the courtyard by Marriott. I'm impressed.... from the front counter guy Mike who has excellant customer service skills and great recommendations, to my nice clean room which is also important. Thanks Marriott and Mike again for making my stay enjoyable, I'll be back!

I’m giving this rating because I was never there and I called the Tuesday before my reservation on that Friday to cancel and they said it was done only to my surprise that they checked me in and took my points! I called Hilton rewards and the hotel to fix it and they said I would get back my points within 2 days, it’s been almost 2 weeks and I haven’t gotten back my point and this cost me from booking my other stay because my point haven’t returned to my account. I need back my points plus so form of compensation as well for all of this!

I would like to recognize HASINA that works in the kitchen for breakfast. Very polite, respectful, personable and has such a sweet spirit. Always being sure we are comfortable and taken care of. GREAT ASSET TO THE COMPANY! A person like her made our visit great and we will definitely come back. Thank you HASINA!!!!

I stayed at this hotel several years ago and had a great experience so I booked it again. This time I was disappointed. The beach and pool areas were not kept clean. Being the major reasons for choosing this hotel this was a real spoiler. The beach was so full of seaweed you could not go in the water. The pool water was always cloudy and not skimmed out properly. There were bugs, clumps of hair and beach debris floating in the pool water. I went in sporadically to cool off from the intense heat but could not stay in long because the water was too hot in addition to being dirty. The third pool was closed beginning our second day which made the other two overcrowded. I was not able to get a wash cloth after my first night. Each day I asked for some and was told there were none on the housekeeping cart. I had to call the front desk to request them. I was delivered additional bath towels which I didn’t need but never saw a wash cloth again. The food and beverages were way overpriced. Even the staff apologized and said they knew the prices were ridiculous. This resort shouldn’t charge daily resort fees when they can’t provide the level of service expected of their guests. I do not recommend this hotel.