Hotels near Massage Envy, Fort Lauderdale

This is the worst experience I have ever had when booking a hotel on Ctrip.com. Stay one night in Fort Lauderdale and board the cruise the next day. I didn't get a good rest at all that night. I was woken up by a knock on the door at around 1 a.m., and it became quiet after that. I thought someone might be having fun over the weekend and knocked on the wrong door. Half an hour later, I was frightened by the overwhelming knocks on the door. I felt that the hotel was on fire. I jumped up and opened the door while thinking about what to bring with me to escape... When I opened the door, I saw a man and a woman who claimed to be hotel security guards and wanted to check our passports. At about this time, The residents next door and across the door opened their doors and poked their heads in the door. During check-in, our passports have been shown to the counter and copied. Why do we need to check again in the middle of the night? We explained the situation, and the man called the intercom and talked to the hotel for a while, and then said it was okay. I asked what are you doing? He said it was a system problem that had nothing to do with him and left without saying sorry. She was so frightened that she lost all sleep. She went downstairs to the counter to ask what happened. It turned out that someone with the same name also checked in that day. Even so, the middle name was different and the order number was also different. She got the door password on her mobile phone. Fortunately our door was locked and she arrived at night; she could come in when we were out. The hotel was so arrogant and harassed in the middle of the night without even a word of apology. I will never visit this hotel again!

Great hotel, great staff. Very clean and comfortable. Staff was great. My husband had just been discharged from Broward Health Medical Center, and had to stay in the area. Great experience at the Fairfield Inn.

I took my daughter on a mother daughter trip. We stayed only 1 night. The hotel staff went above and beyond. They were so incredibly helpful! They allowed us to check in early the day we arrived and even allowed a late checkout the following day! They were so helpful getting the free bike rental, even brought a toothbrush to my room when I realized I had forgotten mine. Amazing staff. This hotel was cute, very close to the beach and not to far to get to shops. We didn't have a carso we walked or rode bikes everywhere. It's an older hotel, the floors have not been updat, but the beds and bathroom were clean and comfortable. Will definitely stay here again.

Was there for business and was able to have 2 zoom calls by the bar during the day. Everyone was so nice leaving me to work after checkout. Place is very convenient to all..

The room was clean nice TV with useful apps ,the bar and the volcano rock pool make a nice combination.I will definitely return

We stayed here thru Dayuse, to have a spot for the day after a cruise before an evening flight. The room was very basic, but nice. It did seem that it might be a nice place to stay. A little far from the main action. Unfortunately, we didn’t get to test the distance or time it takes to walk to the beach as it turned out to be a very rainy day. The shining star was the young woman, Angela, at the front desk. She was working alone, and the place was crazy with people checking in and checking out (around 10:00 am), people coming up to the desk asking for things like extra towels, and the phone ringing off the hook. She continued to help everyone in fairly quick order and maintained her composure and friendly, professional, polite demeanor. There was a with our reservation (duplicate reservations due to Dayuse error). Angela got it fixed quickly and got us checked in easily. Just a very friendly, pleasant individual to deal with.

I stayed at this hotel 2/19-2/23 and was in 4 different rooms in 4 nights. The first room smelled like smoke even though it was non-smoking. We were switched right away. The second room windows had phallic symbols drawn all over them, there were no shelves or towel bars in the bathroom and a permanent shower door that only covered half the shower so water went all over the floor. We had disturbances in the hallway at approx 1:30a both nights and no one is at front desk from 11p - 7a to handle the situation, they expect you to call the police. The third room was small (we didn't care) with balcony and ocean view. No hair dryer, which we requested and never received. However, french doors that connected to the room next door. They had a lock but didn't shut all the way and had a huge gap.(pics attached) This is a huge issue for many reasons. Safety - as the occupants pulled on the doors at 10:30p and could have pulled hard and pulled them open. Disturbing - they were so loud and with the gap, we might as well have been in the same room because we could hear their entire conversation. They were loud from 10:30p - 11:30p and then again from 1:15a - 3a. This room is clearly an extension of the suite and no one should be allowed to stay in there that doesn't know the people staying in the suite, let alone charge them for it. Finally the fourth room - had ocean view and balcony but the shower handle came off when I turned it on, again no shelves or towel bars, the half shower door and we were woken up at 12:30a but what we think was power-washing going on in the kitchen outside because the generator was so loud. The front desk receptionists tried to be as helpful as they could in switching our rooms. One of them did reimburse us our resort fees of $60 (which turned out they only did half). But it took time out of our vacation each day to talk with them and come in from the beach to pack, switch rooms and unpack our things. 2 of the 3 floor hallways we were in smelled like marihuana every time we got off the elevator. The Tiki Bar food and drinks are good although they are slow. The staff was vocal on 3 different occasions to us about them being short staffed. I sent 3 emails to the general manager Mike Lang and left several messages with the front desk. He finally called to tell me he had passed on my email to someone named Sarah to reach out (his boss). He explained he was sorry for our issues and understood where we were coming from but that he couldn't do anything except offer a free night. Considering the trouble we went through, the fact that I don't know when my friend and I could come back and one night is not enough, I said we would prefer reimbursement. He did reimburse us the other half of the resort fees ($30). I asked him for Sarah's contact information and he wouldn't give it out and told me she would be in touch. I have sent 2 follow up emails to him that I haven't heard from her and have got nothing. This is not how anyone expects to spend their vacation. Time consuming and frustrating to say the very least. It is even more aggravating that they are not responding to try to make it right. I've reported this hotel to the BBB and am awaiting a response.

This was absolutely the best Marriott that I've ever stayed at, by far. It was spotlessly clean and the staff could not be more helpful and professional everyone that I came in contact with!! The location was perfect as I was going to a show and it was right around the corner. My compliments to Assistant General Manager Debra Smith who was always available and went above and beyond to ensure 100% satisfaction. I noticed her with other guests, being just as hospitable. I also noticed her with staff members and she was very encouraging, kind, and motivating. She is the real deal, a true gem! The entire staff was outstanding I cannot wait to go back. Thank you!