The Garrison Reviews

Location is good, but the room is a little small.

Personal was very nice. Location great. The room was clean and big.

The place was nice and the staff very friendly. Good breakfast. The rooms had modern decor and complimentary snacks. The only downside was the toilet flush and the poor light in the shower.

There is only one road from the station. Walk along the road for more than ten minutes and you will see it. It is very easy to find. The room comes with free snacks and water, which is very considerate. When checking in, the service staff will ask if you have any need to drive/park. Although it’s not cheap, it has all the basics👍

The room is quite compact, without even a sofa for resting, but other aspects are good. The style of the furniture, the decoration and the color matching of the room have all been carefully considered. Breakfast is not a buffet but a meal. There is a 24-hour self-service coffee machine at the bar. There are many drinks and snacks in the room. Except for the small size of the room, everything else is good.

Bed was small had too many lights that you can’t turn off so it’s hard to sleep. Sofa bed was horrible. If you want to hurt your back sleep on sofa bed.

Stunning location, very clean, lovely staff in the main hotel. The apartments feel like a bit of an odd outpost/after thought and wasn't as four star as the main hotel. We had some maintenance issues with our apartment which were partly resolved while we were staying, though it was concerning that the cleaners hadn't reported any of them (particularly heavy radiator falling off the wall, bathroom door unable to open more than half way).

Dogs barking in the hallway at 6am. Paid over $300 CDN a night for no breakfast, queen sized bed, and a pullout bed from the couch. Every 8 to 10 minutes a blower would go off outside. I do not recommend this overyly priced hotel at all!

One of the best hotels I have stayed. Clean , friendly staff and very central . Defo coming back to this place .

The hotel is modern, clean and tidy. Good location. Staff attitude in checking in not great. We had a breakdown on way here and i phoned forward to let them know we woukd be late. No parking spaces available on arrival ans wife had injury to leg that reduced her ability to walk. Staff member said "youll have to drop her off and park elsewhere" . Asked where i could get food at 945 pm, staff member ****** teeth shook head and pointed out a local restaurant which wasnt able to help. No direction to elsewhere. In street parking restricted and nearby car park very dark not many cars there no visible security or cctv. In summary hotel needs sufficient parking for guests. Staff attitude could have been better

Pros: stylish rooms, well located, generous coffee, nice local toiletries, good value. Cons: limited storage space, lumpy bed, cold reception, loud guests (and noisy housekeeping?).

Me and my partner turned up for our stay, we were greeted by a very helpful and friendly receptionist. We were then given the keys to our room, sadly the room we were given keys to hadn’t been done, we then headed back to the main reception 2 properties over. The receptionist did give us another room, this was a family room not the executive as booked but this was of no fault if hers as she really went out of her way for us. I would hesitate in booking again due to this. Wasn’t a relaxing start after a long day, as we checked in at 5ish

Really enjoyed our stay. Staff are so friendly and the accommodation was very clean and comfortable. My husband is disabled and this is the best room we have ever stayed in . The breakfast is really enjoyable , would recommend The Garrison and we will be back.

The bed was very comfortable and slept very well. The downside were the lack of hand wash / soap, shower gel and shampoo in the bathroom - despite this being a selling point of the room when being advertised. My wife rang the duty manager on the evening. They turned up with various liquids (in refill bottles) under their arm and attempted to 'top-up' the missing liquids in the various pumps. Unfortunately they were unable to provide any replacement hand soap at the time (no soap bar even?) but managed to fill the shower gel and shampoo. Although the shampoo was now 'sorted' - when we tried to use the pump mechanism for the shower gel, the mechanism was not working (this should have been tested when being filled) - so we still had no shower gel (lucky we brought our own). The cleaning staff should check these things when they are cleaning a room