Hotels near El Mercado, Fort Worth

Back to my alma mater, stayed at the hotel near the school, ate the best The Dutch's burger, Fruitealicious was still open, drank classic pearl milk tea, held a membership card to enjoy the best gym in the United States, and went to the business school to study for yourself. It was a pleasant business trip holiday! Our TCU is getting better and better, Go Frogs!

This is a remodeled Raddison, so of course its a nice hotel. Unfortunately, the brought in a management company to save money, and boy does it show. After arriving and being verbally berated by a sexist GM, who made me cry in the front lobby- in front of all his employees- and told me that's a ”Me problem, not a WE problem”/ I should get my emotions under control. After this, he had his staff stalk me around to sign a new contract under duress. The rest of our stay, we got to see him run and hide from us when we walked by, stand up on the big staircase and glare at us and watch us. I paid a LOT of money to be at that hotel, and I felt like I was begging them to take my business. I called the managment company, and they didnt seem to want to deal with me at all about this. Braydon Skelton is one of the worst people I have ever met in my life. After a stressful check in, we experienced some of the worst food we ever have had at a hotel (except the sandwiches, those were amazing). Only one waitress for breakfast in the morning, no free coffee either. When we had a dinner of sweet potatoes with capers (so gross), I spit out the first bite i took. After I thought this was the worst dinner i ever had, a nice big big cockroach crawled onto our dinner table to help us eat. Immediately we left that room and ordered a pizza from down the street. Overall, I felt fearful, scared, unappreciated and abused at this hotel. I called the management company and never heard back from them. The GM Braden made a half hearted attempt to reach out to me but never got a hold of me. Honestly, I was scared and fearful to even answer the phone. It sucks, because we have been repeat customers of this hotel before they changed management in December. I would recommend this hotel for people only passing through, but not for events. and If you care about people and how other people treat customers or humans.. I would NOT recommend this hotel. For the record, I have been waiting for a couple weeks to write this to see if someone from management company would reach out to me about my terrible experience, and they did not.

My wife and I stayed here one night, we checked in, to find out the elevators have not worked for over two weeks! Of course we were given a second floor room and told the stairs were at the end of the hall. Not a big deal, I often take the stairs anyway. We walk into the room, all appears nice, I turned the light on, then we notice, there is only one lamp next to the bed, no other lights or lamps in this ”suite”! No lamp at the desk, no lamp next to the couch! One of the ceiling lights in the bathroom was burned out. I called the front desk to inquire about the absence of lamps, the clerk said she would look for a bulb, I said, there are no lamps, a bulb will do no good! It seems she had no idea what I was talking about, never heard any more from her, never received an offer of another room, nothing. The rest of the room was in less than stellar condition, the desk had a good sized hole in the top of it, the light switches in the bathroom had substantial gaps around the edges, the paint around the bathroom door was excessively chipped, the bathtub diverter valve was pitted and the carpet near the desk was loose. The windows did a poor job of keeping out the freeway noise, even though the hotel is set back quite a ways from the highway. The blackout curtains did not close tight enough to keep the lights in the parking lot out. On the bright side, the bed was comfortable and the shower was good, don't know about the tv, since I don't watch that, the wifi worked well. Breakfast, thanks to the covid nonsense, consisted of a sack snack, a ”breakfast” bar, a tangerine and a pouch of sunny D or something like that. I have been staying with the Choice group of hotels for many years, in the last few years, they seem to have gone downhill quite a bit! It may be time to change my loyalty program.

Employees are kind and assistive . If you are on the lower floor , the people above can be really noisy along with people in the hallways . The website says that breakfast is included with your room , but they do not mention that due to COVID , the only BREAKFAST they serve is coffee and juice . Their website also shows a pool that would be available to you , but they did not mention that the pool was empty . Somewhat upsetting considering the pool is one of the main reasons for booking with them along with the breakfast . Other than that , the service was good and the price was nice as well .

Room was nice, staff was helpful

Very nice staff ! Great place , very clean and great location