Hotels near rue21, Fort Worth

Tonight, as we waited to check out, I witnessed an employee effectively deal with a uptight customer. The customer was very rude and aggressive about his room that his cousin reserved for him to take a shower in because of plumbing problems. Jack, the employee, was extremely calm and possessed a very professional demeanor. I complimented Jack on his outstanding professionalism but my hope is his employer will see this review. This guy exceeds expectations. GOOD JOB JACK!!!!!

I was only in the area for only 1 night and needed a place to sleep. The staffs at the front desk were nice and it was an easy check-in and check-out process. I didn't spend too much time looking around the room I had but it was clean enough for me. It was so cold that night but I'm glad the heater worked very well. Having a whole kitchen plus a fridge for the price is not a bad deal. There were even plates, bowls, and utensils.

This is a great hotel situated in a convenient location with several options for dinner and activities. We were happy with the layout and overall quality of the hotel. The in room kitchen amenities were awesome so we could stay in and relax. Our only draw back about the experience was sleeping. Large king size bed so no complaints on room however very uncomfortable. The linens were sparse and feather pillows not as comfortable as I would have imagined considering the caliber of the other amenities. If you don't require the fluff and comfort in the bedding amenities you are solid with this hotel choice. I give this hotel a solid 4.5 for convenience and comfort for business but if you want to have the luxury of a vacation and soft pillows to bat considering a higher price point. Overall this hotel, staff and amenities are top notch for a simple staycation. I might also mention no fault by any of the hotel staff or affiliations they seem to be dealing with car break ins. There was a small incident that was handled very professionally by staff I noticed check out day. Parking is ample and close this was surely just a matter of coincidence and staff was on top of ensuring guest and belongings were top priority. Thanks Hilton, great stay. Suggestion...no more feather pillows 😁

My husband and I stayed as a part of a group playing in a golf tournament. On the morning of our check-out I walked outside to find our car had been broken into overnight. I spoke to the desk clerk about surveillance cameras and she said the only person who could help me was the manager, Dion, who was off that day. I left my number with her and asked that she have him call me. I called the hotel two days later, after not receiving a call-back and spoke to the front desk rep concerning the surveillance camera’s once again. She informed me that I had to call the police (which I did immediately following the discovery of the break-in) and the hotel would provide the information to whatever detective was assigned to the case. I replied to the representative that she seemed versed in these matters and that break-ins on the property must happen often. She didn’t reply. I left my number and asked, once again, for the manager to call me back. I spoke to the manager, Dion, later that morning. He came off as very rude and condescending, especially considering the damage to my car on the hotel property. He basically told me the hotel was not responsible and they had no obligation to do anything in the matter. I let him know that as a Titanium Elite member of Marriot (meaning I had over 75 night stays at Marriot properties last year) I have not encountered his lack of quality customer service before. I do not recommend the property for the safety of your vehicle and the substandard customer service provided by Dion, the on-site manager.

I booked this hotel for my girls who were going to a concert in the Fort Worth area. They said this hotel was clean, very nice, and in a prime location next to the lake. They definitely enjoyed their stay so much that they booked for an additional night.

After many days and lots of money spent we were asked to leave because my car window was busted out as if it was my fault. Normally my favorite location. Needless to say not any more

My first time at this Courtyard Marriott. The staff couldn’t have been nicer or more professional. Mr. Lyons greeted me with a big smile and polite manner, he couldn’t have been more helpful. I enjoyed seeing that smile everyday he was there. The room was clean and spacious, The bed and pillows were the best! It was so comfy! Best sleep I’ve had in a while. All snuggled in the clean, comfy, cozy bed, with great pillows, the black out curtains closed and AC keeping the room cool in our 105 degree weather. The room had a refrigerator which was nice to have. The cleaning ladies did a great job and were so nice and helpful. I miss Mr Lyons smile and kindness. I would definitely stay again.

The surrounding environment was nice and quiet. The room I stayed in was clean and relaxed. Overall a good hotel.

Back to my alma mater, stayed at the hotel near the school, ate the best The Dutch's burger, Fruitealicious was still open, drank classic pearl milk tea, held a membership card to enjoy the best gym in the United States, and went to the business school to study for yourself. It was a pleasant business trip holiday! Our TCU is getting better and better, Go Frogs!