Hotels near Sugar Lane Lights, Fort Worth

September 2022, I checked into the Country Inn and Suites by Radisson in Fort Worth, Texas along with my daughter and 10-year-old granddaughter. On the second night while at the pool there was some activity on the second floor in the window directly above us. A middle aged man approached the window, turned around dropped his shorts and bared himself to us all. The pool is very close to the hotel. My ten-year-old granddaughter saw all of him. ALL of him. To say the least we were all upset. We immediately left the pool, and I went to the front desk to report the incident. Much to my surprise there was not a manager available and would not be available until the next morning. It was not option to even call management, I asked. An employee did have me go outside with him to point out the window. The people in the room heard us at the pool level and quickly closed the drapes. The window was still open. The employees told me the only thing they could do was tell me to call the police. I don’t understand why they could not and would not at the very least inform the people in this room there was a child in the pool. To make things worse that room was on the same hall as ours. Maybe 4 to 6 doors down. The next morning when I went down to speak to the manager, I was informed that there was no manager on the weekends. I was again told my only option was to call the police. When I asked if they could tell me if that room had checked out, they were not allowed to tell me that either. So based on that information we did not use any of the public areas of the hotel the rest of our stay, including the pool or have breakfasts. The hotel no longer felt safe not knowing if we would see this man in the halls, lobby, pool or breakfast areas. On our third and final night of our stay the fire alarms went off in the middle of the evening. When I went down to the front desk to see what was going on, I was informed along with another customer, that an EX-employee set off the fire alarm just to cause trouble. How was an ex-employee able to set off a fire alarm? What else does this ex-employee has access too? What else would he do the cause problems? Between the pervert and disgruntled ex-employee, I did not sleep very well. This location has several major safety concerns. I felt far from safe on so many levels. Not one time was I asked if there was anything I needed. I was told the manager would be informed of my concerns, but I was not asked what my name was or what room I was in. No one really cared. I booked this hotel based on the Raddison name, but we could not get out of this hotel fast enough. So disappointed.

The hotel is clean and tidy.

Breakfast buffet was good. Room was basic for $300/night. Stayed in better for less.. Front desk women were really kind at check-in.

Wow! As the father of the bride for my first-born daughter & her fiancé we researched long & hard for a hotel that could handle our out of town guests to give them an authentic Texas experience. After evaluating different options we chose the Historic Sinclair Building Fort Worth from Marriott Autograph collection. Sinclair is a renovated office building that Sinclair Oil used to operate from and is just steps away from Sundance Square. Marriott has touches throughout the building that tributes its storied history. Sinclair has combined the authenticity of the past with cutting edge technology. The bathroom mirror had apps inside the mirror for the weather, news, & music etc. The bathroom also had lighting that could change colors and moods. The curtains could be closed with the touch of a button so you can fall in asleep in the absolutely amazingly comfortable bed. While all that was more than wonderful the real magic happened with the service- starting with sales leader Courtney Towson & GM Tammy Vallejo. They invited us to lunch to learn about our event and provided top notch solutions from putting gift bags in guest’s room, private check in line, and a complete staff of can-do attitudes. Courtney even came in on Saturday to check in on us. She opened up roof top bar for bride/groom first looks. After the wedding we came back to a bottle of wine and handwritten note of congratulations from Courtney. Magical day, Magical Property, Magical Location, Magical Service!!!

We arrived early and were very grateful that we were able to get a room a couple hours before checkin time. While I was checking in, there was an extremely unprofessional lady (I think she may have been the manager) on the phone speaking extremely loudly and ghetto (it’s the best way to describe her conversation). She was on the phone speaking about getting keys from another location because this location was had low quantity. She went on to say something about the payment and a check needing to clear. I attempted to block out the conversation while I was being checked in but she was sooooo loud. The young lady checked us in and I was actually surprised that we did not receive any type of welcome gift similar to what we receive for elite status. Not even water. We were in a corner room with an amazing view. The room was spacious; however, the bathroom was very tight. The toilet is literally in front of the door which made it tight getting in and out of the bathroom. The room was overall clean, except the floor doesn’t seem to be mopped often. I accidentally dropped some food and got a wet paper towel to wipe it up and it was filthy. The location is perfect with access to lots of high end restaurants. However, gluten free options are limited. I stayed at a different hotel about a block or so away earlier during the summer and it was an absolute struggle trying to find good gluten free options in this area. I doubt that we will return to this location, although I really wanted to like it.

The valet and greeters were friendly and welcoming. Our Jr. suite was very nice and clean. Pleasantly surprised that there were two tv sets, one in the living area and a secondary one in the bedroom. The indoor swimming pool area is small, but I'm not traveling with children, and it was nice that I can float. Jacuzzi was hot to my taste, yet not hot enough for my husband. The Jacuzzi did not have a strong jet stream. Unfortunately, the women's restroom is missing a sink. Breakfast was great! Fresh hot pancakes and eggs made to order. Overall, I would give it a score of 4.8. Sad that the patio area was not available to the public. Because of the location, service, and now knowing that the place is available for events, I know I will be promoting this location for my high school reunion.

The hotel is being renovated, and the soft furnishings of the rooms look very new. The sound insulation is relatively poor, and the crying of children and the voices of people in the corridor can be heard clearly. There will be a sudden sound of equipment running in the room, and I don't know what it is. affect sleep. The bathroom wasn't cleaned and there were hairs and whatnot. Across the street is the Water Garden, which is convenient for sightseeing. It is also close to the train station. Great location.

This hotel is currently undergoing renovation. Most of the pictures do not correspond to what I observed. The breakfast was ok and is currently being served in a conference room. The room, despite having been recently renovated, was sub-par. The shower door did not close properly. There was animal hair all over the couch. They do not make your room up every day. Despite making a reservation for 4, they only gave us towels for two. That said, it was easy to access the highway and other places we needed to get to. We got a decent price and I cannot complain too much. We did hear construction noise during daylight hours, but it was not overwhelming.

I have stayed many times this place it has fallen off the rooms are getting run down fast due the amount of trash that stays in the area you can find drug addicts walking around the hotel I seen one on the second floor one time tripping on watch’s that obviously stole those watch bans where still there in my next trip which was months later I thought it was strange anyways they don’t change things here I have stayed many times and each time I stayed I had to move to two or three different rooms because they either didn’t change the sheets after the previous customer black hairs all over the sheets and top blankets looks like hey have nasty stains from god knows what on them plus the spiders which they won’t spray for the blame it on exterior doors they have poisonous spiders here in Texas they don’t care about you here. I have stayed many times and instead of changing the things you complain about they told me I am no longer allowed to stay I don’t care If I where you I’d stay anywhere else there are many properties that want you there and will bend over backwards to make you happy