Hotels near Mata do Miriú, Fortaleza

The hotel looks modern, careful, but inside it is old and lacking maintenance. I went to work, I was going to share a room with a colleague, and they booked a room with a couple bed. We had to insist to change. The room we stayed was wide, had four beds, and a small air conditioning, which didn't realize. Only one key for two people. The toilet was stuck and transborded into the bathroom, dirting everything. I asked for help at the reception, and they said that there was no one to resolve, and they still made it clear that it was my fault; I asked another room, and they had no; and with my insistence, someone went to see, but they only deployed, the bathroom continued dirty and flooded. I traveled a lot to work and that was one of the worst hotels I've got.

As I stay here in your hotel the staff are very accommodating❤️❤️ Especially Italo and Gislaine they are helpful when ordering food they are eager for us to understand whats on menu, and positive vibes always. Regarding on ammenities its so relaxing

The single beds in Brazil are all 0.88 meters. They are used to sleeping 1.2 and 1.5 meters in the country. They are afraid of falling out of bed. But after living in a number of hotels, I found that this is basically the case. I really don't understand them. The Brazilians are so big, they all sleep in such a small bed. . .

I know this property as I had stayed there previously and it is to be remembered for the excellent meals available for breakfast, lunch and dinner! Buffet options featuring an outstanding variety of meat, fish, chicken, vegetables and so many combinations! Typical Brazilian meals such as the feijoao are deliciously prepared here! Waiters Andre and Wilson are among the best as they are so kind, humorous, smiling, and serviceable in the restaurant and they are the ones that encourage to come back all years! Other advantages of this Brasil Tropical hotel are very well-known including the location close to the beach, ample rooms with views to the amazing Meirelles skyscrapers and sorrounding area, and a swimming pool located in the ”cobertura” (roof) allowing to have sun baths and also the service of drinks. But what was a complete unpleasant surprise was the fact that at check in Mr Alysson charged me a fee of 215.47 Reais that is fully improper and incorrect as my prepaid booking was completely prepaid in advance (redundancy in my statement is on purpose) and the voucher very clearly stated that my reservation was fully prepaid. Brasil Tropical hotel is the only one doing this in Fortaleza and perhaps the only one in the whole Brazil! I was astonished to see how rude and intransigent Mr. Alysson was as he even did not allow me to get in touch with my travel agency. At a later stage, I spoke with the hotel manager Pedro Ruau and he explained me that the fee was because my travel agency used Decolar as intermediary, which is used to charge the 10% to the guest. But the one who loses was me and no other than me! For this reason and only for it, I am not composing a review featuring this establishement as excellent (because for all the other reasons it is a very good beach hotel).

Exceptional officials. All cordial. Very clean, very good food. But we had a problem: with the strong rain the hotel was without energy. The generator was not enough for all rooms. We were unconditioned by 24h. We could not open the windows, because the generator is a little below us and the smoke generated by it entered our room. I asked the reception to change the room, because they had air-conditioned rooms working and said they couldn't; I asked a fan to sleep and they had no. Result: sleep (due to fatigue) at 2:30 a.m. with a humiliated towel on my body to try to threaten the heat.In the morning they would solve our problem, but we were already going away. I know that the lack of energy was not the fault of the hotel, but they could have put us in another room, because it was not stuck or then obtained a fan to avoid such disorder. The reception was with my number to the administration to contact via WhatsApp to try to compensate (through discount in the stay), but so far, almost a week later, they did not enter.

Always a comfortable stay at the holiday Inn Fortaleza. The rooms are fairly large and comfortable for any length of stay. The hotel provides a decent breakfast to get your day started. Also a restaurant on site with cocktails good food and great service. The staff here are friendly and happy to help guests. Augusto the manager is always available to lend a helping hand if need be with a smile on his face. I’ve been all over the world in all kinds of hotels and when I’m in Fortaleza for business or pleasure this is my number one pick.

The hotel is offered to be a simple hotel, but it's more than that. The rooms are wide and modern. The reception team is very requested and breakfast is bored. The fridge is supplied and renovated every day. Big bathroom is cleaning is perfect. Ideal for a short or medium stay with days in the city and a comfortable rest.

Adorei a infraestrutura: 3 elevadores que, em geral, atendem bem a demanda, quartos super espaçosos, chuveiro ótimo e varal no box, algo que todos os hotéis de praia deveriam ter! O restaurante tem boas opções, o café da manhã tem muita variedade e qualidade. Mas, o que realmente fez a diferença foi o atendimento excelente dos funcionários! Estive no Praia Centro em uma excursão de pessoas com deficiência visual. Eram aproximadamente 50 pessoas. Os funcionários foram muito gentis e eficientes ajudando tanto nas questões de locomoção, no momento do café e em outras solicitações. E um hotel que já está nos meus favoritos e eu certamente indico! Um ponto de melhoria seria colocar voz nos elevadores. Os mesmos já tem botões com identificação em braile. Mas, não da pra saber se o mesmo parou no andar correto por falta da voz.

We highly recommend the Sonata hotel and restaurant. Especially the waiter Regys. Nice and polite, always ready to help. I will be back in this place . We highly recommend the Sonata hotel and restaurant. Especially the waiter Regys. Nice and polite, always ready to help.