3-Star Hotels in Fortuna

We were on vacation for my husband's 50th birthday with our four children along the coast of California. One of our stops was at the Comfort Inn Redwood Country - Fortuna. We chose the hotel as it had a swimming pool and hot tub for our children and booked a large suite with a king and 2 queens that offered free cancellation until 16:00 the day before arrival. When we arrived in the late afternoon my husband checked in, his credit card processed, and as he was handed the room key, he was told the pool was not working. There were two men who appeared to be with maintenance and they were overheard making a joke that he’d fix the pool when he got around to it. My husband replied to the front desk clerk that it was really unfortunate as the kids had been waiting all day for the pool. When he returned to the car and relayed the information to the family, the kids were understandably upset. We went back into the lobby to ask to check out as we really needed a place with a pool. They said we could leave but we would be charged the full rate for the room. Even though we hadn’t even stepped into the room, it was past their cancellation deadline. When I asked to speak to the manager the maintenance guy came over! Apparently they are one and the same at this property. He had no compassion and came across smug and righteous as he said there were no refunds because my husband was told at check in about the pool. So “too bad”. His words. I begged him to reconsider and he offered a discount of 50%. That wasn’t good enough for us…they weren’t delivering what we had purchased…a pool! We hadn’t even stepped into the room, their website was still advertising a pool (incredibly as I write this two weeks later, their website still doesn’t reflect the out of service pool), and we were never informed of the pool being out of service before the cancellation deadline. We left with a van full of upset kids and a feeling we’d been robbed. We contacted Choice Hotels that night to ask for them to reverse the hold on the credit card. After hearing our story they said they would and it would take place within 30 days. They also offered us a Disney World stay at one of their resorts (one of those things you have to go and listen to their time share presentation) so my husband purchased it for $299 that night. We thought everything was fine, and felt good about the hotel chain we were loyal to and my husband used for work. But a week later, the charge finalized on the credit card. When my husband called Choice back to let them know it was no longer a hold but an actual charge, they informed us they had decided to side with the manager and not refund our $190. Needless to say my husband cancelled the Disney World thing right away and we will be switching hotel brands going forward. This whole thing was incredibly poor customer service. It makes me sick to think they are stealing from families who work hard to give their families a nice vacation. Be careful if you book here. Yo

Located in Fortuna, The Redwood Riverwalk, A Boutique Hotel is in a rural location, within a 15-minute walk of Eel River and River Lodge Conference Center. This hotel is 0.8 mi (1.3 km) from Fortuna Dog Park and 1.4 mi (2.3 km) from Fortuna City Hall.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a picnic area.A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 46 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

This stay at the Best Western Countryside Hotel was truly unforgettable. The hotel is surrounded by lush countryside and the air is so fresh that it makes people intoxicated. The river is clear and the sunset is picturesque. The room is warm and comfortable, with a rustic style unique to the countryside. The bed is soft and clean, which makes people sleep well all night. The view from the room is very good, and you can enjoy the beautiful countryside outside, which makes people feel particularly relaxed. The hotel staff are very warm and friendly, always with a sincere smile, which makes us feel the simplicity of the country people. Walking around the hotel, you can hear the birds singing and feel the breeze. This feeling of close contact with nature is really great!

With a stay at Super 8 by Wyndham Fortuna in Fortuna, you'll be within a 5-minute walk of Eel River and River Lodge Conference Center. This motel is 0.8 mi (1.3 km) from Fortuna Dog Park and 1.4 mi (2.3 km) from Fortuna City Hall.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 46 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Located in Fortuna, Travel Inn is within a 15-minute walk of Fortuna City Hall and Rohner Park. This motel is 0.7 mi (1.1 km) from Fortuna Depot Museum and 0.7 mi (1.2 km) from Fortuna Dog Park.Take advantage of the motel's room service (during limited hours).The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include coffee/tea makers, as well as phones with free local calls.