Sotel Hotel Reviews
Sotel Hotel
No. 1 Zumiao Road, Foshan, ChinaView Hotel Details
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1 night
Sotel Hotel Guest Reviews
4.6/5
Very Good
1255 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(1255)
Positive reviews(1208)
Reviews with photos/video(274)
Classy environment(126)
Friendly front desk staff(121)
Easy to get around(67)
Great location(58)
Well decorated(49)
Delicious breakfast(34)
Stayed multiple times(16)
Excellent room layout(13)
Negative reviews(47)
Ryan.Koh
Superior Room (Double bed)
Stayed in Jun 2024
Family
14 review
Outstanding
Posted on Jun 25, 2024
Very Friendly and helpful staff😀 room is clean. Have many food stores and mini marker nearby. Staff are very patient to help with any problem ☺️☺️
Response from Property: It's great to hear that you had a positive experience with the staff, room cleanliness, and nearby food and shopping options. Staff who are friendly, helpful, and patient are truly valuable, and it's nice to know that you were able to enjoy your stay. I hope you continue to have wonderful experiences in the future!
aimeswong
Superior Room (Double bed)
Stayed in Jun 2024
Solo travelers
3 review
Outstanding
Posted on Jun 16, 2024
Conveniently located, 10 minutes walk from Lingnan World and Liang Yuan gardens. Initially I was only staying a couple of days, ended up staying for a week! The room is newly renovated and bigger than expected and very comfortable. Everything is well stocked, towels, cleaning amenities (even conditioner) and amenity kits, bathrobe, sleepers, etc Wifi you can login if yourself if you have a local number. But if you don't have one like me, a staff can come up to log you in. Only thing I didn't like is the plug next to the bed doesn't work. But the USB one works. They even have a free washer and dryer on the 5th floor guests can use. What made the difference is the staff. Everyone including all front desk staff, cleaners and even the repair man (a small issue with my TV which got fixed really quickly) was so friendly and helpful. I would definitely stay here again if I come back to Foshan.
6/10
Response from Property: Thank you for your kind review. We're delighted you enjoyed your stay and extended it due to your positive experience.We apologize for the inconvenience caused by the plug next to the bed and have addressed this issue with our maintenance team. We're glad you found the room comfortable and well-stocked with amenities.Our team is thrilled to hear that their service made a difference in your stay. Your compliments have been shared with everyone involved.We look forward to welcoming you back on your next visit to Foshan.
Samo0104
Superior Room (Double bed)
Stayed in Jun 2024
Couples
3 review
Posted on Jun 30, 2024
Basic hotel is what you are looking for.
Not enough toilet paper in washroom, only less than half roll. Water leakage all the way to the washroom after shower.
Response from Property: Thank you very much for your comment. We will provide feedback to the relevant departments for improvement, so as to bring you a better stay experience in your next stay.We apologize for any inconvenience caused once again.
Guest User
Discount Room
Stayed in Sep 2023
Business travelers
1 review
Outstanding
Posted on Sep 26, 2023
This hotel very nice place and very comfortable rooms and very friendly people in the hotel and very helpful and always keep smiling. Really I enjoyed and stayed longer than 5 days and everything is very nice
Response from Property: Dear guest, hello! I am your online personal butler "Little Palace". Thank you very much for your review. Our hotel was once the tallest landmark building in western Guangdong and is now one of the landmarks of Foshan City. Our hotel is equipped with 3-second speed heating, constant temperature and pressure hot water system and high-quality brand bath products as standard, and the rooms are equipped with major health brands. Mattresses, high-quality latex pillows for sleeping, and a variety of nutritious breakfasts. Provide you with the best sleeping experience and the best bathing experience. Let you enter the spiral palace, all fatigue and worries will go away, leaving you with a happy mood. Xiaogong hopes that you will come home often and give me the opportunity to bring you new surprises!
Guest User
Family Room (King bed) (Sofa)
Stayed in Apr 2024
Couples
7 review
Very Good
Posted on Apr 18, 2024
Overall experience is good, the staff is helpful and the room is nice in general
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our Foshan Sotelai Xuan Palace Hotel and sharing your stay experience with everyone. We Xuan Gong people always believe that good reputation must be recommended from the most sincere satisfaction of customers. Gong children sincerely look forward to it If you stay again, please come home and visit us often!
Guest User
Superior Room (Double bed)
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Apr 11, 2024
best location i like it so much will visit again soon . recommended
SimonBB
Discount Room
Stayed in Dec 2023
Business travelers
108 review
Outstanding
Posted on Dec 3, 2023
Nice hotel. Clean, comfortable and good service. Great breakfast too.
Guest User
Superior Room (Double bed)
Stayed in Jun 2024
Other
3 review
Outstanding
Posted on Jun 2, 2024
very good and nice
Vincent.Tan
Family Room (King bed) (Sofa)
Stayed in Mar 2024
Business travelers
17 review
Very Good
Posted on Mar 31, 2024
Good.……………………………………
Guest User
Discount Room
Stayed in Oct 2023
Solo travelers
6 review
Outstanding
Posted on Oct 30, 2023
Value for money👍
Good location.
Busuke
Superior Room (Double bed)
Stayed in Jun 2022
Business travelers
23 review
Outstanding
Posted on Jun 5, 2022
Comfortable location, rooms are clean, near a museum and within walking distance of a shopping centre.
Response from Property: Dear guests, thank you very much for your favorable comments on our hotel. We will make persistent efforts to live up to your favorable comments. Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!
Mr B Mdluli
Discount Room
Stayed in Nov 2022
Business travelers
7 review
Posted on Nov 9, 2022
They were chasing us to check out like criminals we inly asked for few minutes. Highly not recommend
Response from Property: Dear guests, thank you for your comments and support on our hotel! We sincerely regret your experience during your stay at the hotel. Your valuable suggestions are very important to us, we have recorded your suggestions one by one and immediately informed the relevant departments to improve service quality. Looking forward to your next visit to give us a chance to correct, bring you surprises and bring you comfort. I wish you a happy life and a happy family
Mohsen Abdalla Aly
Superior Room (Double bed)
Stayed in Dec 2021
Friends
17 review
Outstanding
Posted on Dec 28, 2021
Located in the best area in foshan, with a very good front desk stuff
Response from Property: Dear master, Hello! People are shy to hear you praise me so much. Please allow me to be proud... Master, do you know that your comments moisten my heart like sunshine and rain. I love you. I just send you the most sincere wishes on behalf of our hotel. I want to go home often!
Momo87
Family Room (King bed) (Sofa)
Stayed in Sep 2023
Friends
55 review
Outstanding
Posted on Sep 11, 2023
Good 👍
Jo on D Go
Suite Room - City-View (Double bed)
Stayed in Jan 2022
Couples
29 review
Very Good
Posted on Jan 31, 2022
Elegant yet affordable. Recommended.
Response from Property: Dear guest, Hello! If you like it so much, give it 5 points! 5 points is Xiaogong's eternal pursuit. Xiaogong has a bitter heart. Xiaogong doesn't say it, and Xiaogong cries in the corner! I look forward to your coming often. I will strive for your 5 points. I hope I can bring you surprise and comfort next time~~~