Vienna International Hotel (Foshan Zhangcha Poly Champagne) Reviews
Vienna International Hotel (Foshan Zhangcha Poly Champagne)
Intersection of Middle Qinggong Road and Xiancha Road, Chancheng District, Foshan, Guangdong, 528000, ChinaView Hotel Details
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Vienna International Hotel (Foshan Zhangcha Poly Champagne) Guest Reviews
4.7/5
Outstanding
1054 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1054)
Positive reviews(1038)
Reviews with photos/video(103)
Friendly front desk staff(151)
Classy environment(115)
Quiet & comfortable(62)
Convenient parking(54)
Perfect for business trips(24)
Delicious breakfast(22)
Stayed multiple times(9)
Convenient public transportation(9)
Negative reviews(16)
Pangster
Standard Double Room
Stayed in Jul 2023
Couples
25 review
5.0/5
Outstanding
Posted on Jul 3, 2023
Wasn't a bad place to stay, especially for such a low price. Service was nice and friendly. Room was clean. Not noisy at all. Water temperature and pressure was up to standard. Bed and pillows are comfortable.
10 minutes walking distance to a restaurant plaza.
Response from Property: 尊敬的賓客,感謝您的肯定,小維會再接再厲不辜負您的好評。期待您再次入住,祝旅途愉快!
kyat
Standard Double Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Front desk staff are very friendly
Response from Property: 親愛的小主:非常感謝您抽出時間 對我們做出細心的點評 ,再次感謝您對維也納的厚愛與支持 ,期待您的再次光臨!!
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
LY good
Response from Property: 親愛的小主:非常感謝您抽出時間 對我們做出細心的點評 ,再次感謝您對維也納的厚愛與支持 ,期待您的再次光臨!!
Guest User
Deluxe Double Room
Stayed in May 2023
Business travelers
19 review
1.0/5
Posted on May 20, 2023
It's a dignified Vienna, and it claims to be an international hotel. As a result, the customer made a wrong invoice, and they didn't provide a new one. I don't know where Gaogui is. Friends who need to be reimbursed for business trips, don't order it, otherwise there will be various cards at that time The invoice, how to communicate without replying to the message, the basic courtesy of one-person communication is not there, direct negative review
Original TextTranslated by Google
Response from Property: Thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. The tax bureau has regulations that each hotel has a limited time for billing. We cannot violate the regulations. Your valuable opinions are very important to us! We will distribute it to relevant departments to improve service quality! If you come again next time, I hope you can book this hotel again and give us a chance to apologize to you.
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Guest User
Superior Queen Room
Stayed in Dec 2022
Business travelers
15 review
1.0/5
Posted on Dec 15, 2022
It's old and broken. The key points are breakfast and service attitude. The picture below was taken at 8:40 in the morning. Never live in Vienna again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Pauli Champagne Hotel Vienna and sharing your stay experience with us. Regarding the breakfast issue, I am sorry to bring you a bad experience. The hotel will organize relevant departments to adjust the breakfast issue. Thank you for your valuable suggestions and wish you a pleasant journey!
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Guest User
Superior Queen Room
Stayed in May 2023
Other
1 review
2.0/5
Posted on May 3, 2023
The outside of the superior double room is a platform for the air conditioner, which is very dirty and messy, and there is noise at night, but Ctrip did not explain this situation. I checked in very late in the morning, and the front desk clerk said that I would add 30 yuan to upgrade the room type (there are still a lot of vacant rooms. I stayed at the Lavande Hotel before and basically could upgrade the room type for free if the room was not tight). In addition to the front desk, the hotel looks more atmospheric, the room is actually very old, the curtains are worn out, the toilet seat cover is too small and does not fit, it is moved around, the shower head is not placed flat, and it keeps spraying upwards. The hygiene is average, and there are acnes on the neck at night, which is very itchy. When I checked out the next day, I took a bottle of water, but the front desk said I didn't have it, so I didn't want to give it. Very dissatisfied with the service.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and giving your evaluation. We attach great importance to the feedback of every guest, and your feedback is very important to the improvement and promotion of our hotel. Regarding the hotel facilities you mentioned, we apologize for the inconvenience caused. We have been working hard to upgrade and improve hotel facilities and service levels, but aging and wear and tear of facilities is inevitable over time. However, we promise to do our best to maintain and maintain the facilities to ensure they are kept in top condition during their use. At the same time, we will also timely feedback your feedback to relevant departments, and take positive measures to improve and upgrade, so as to enhance our service quality and customer satisfaction.
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Guest User
Superior 2-bed Room
Stayed in Jan 2023
Business travelers
152 review
1.0/5
Posted on Jan 7, 2023
This hotel is really not good, the room is small, the facilities are poor, not to mention, even the front desk service attitude is not good. The most troublesome thing is that there is no breakfast, and now there is still Vienna without breakfast! Speechless! It's actually called an international. Can it be compared with other internationals in terms of this condition?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to Xiaowei. If you mind the small room type, you can book other large room types in our house. If the service is not satisfactory to you, Xiaowei will strengthen training and improve service skills. Since Xiaowei's restaurant is still under renovation and upgrading at the end of last month, we cannot provide breakfast. Xiaowei is very sorry for the inconvenience caused to you! welcome next time!