Hampton by Hilton Foshan Sanlong Bay Reviews
Hampton by Hilton Foshan Sanlong Bay
Building 22, Florentia Plaza, No.28 ShuGang Road, SanShan New Town, Nanhai District, Foshan, Guangdong, ChinaView Hotel Details
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Hampton by Hilton Foshan Sanlong Bay Guest Reviews
4.7/5
Outstanding
2763 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2763)
Positive reviews(2720)
Reviews with photos/video(671)
Delicious breakfast(414)
Friendly front desk staff(315)
Convenient for shopping(101)
Offers pick-up/drop-offs(71)
Perfect for business trips(39)
Delicious buffet(27)
Awesome gym(21)
Close to train station(20)
Negative reviews(43)
Lucinda
Family Friendly Room (Sofa bed)
Stayed in Jul 2024
Family
3 review
Outstanding
Posted on Aug 11, 2024
Pity that we could only stay one night. Hotel is clean but a bit small. Convenient location. Happy they provide service to fetch us from train station.
Response from Property: Dear friends, thank you for your recognition of us, Hampton by Hilton Foshan Sanlong Bay is located in Nanhai District, Foshan, adjacent to Florentia Village and Guangzhou South Railway Station, only about 25 minutes' drive from Guangzhou Chimelong Resort, 50 minutes to Hong Kong West Kowloon, and 45 minutes to Zhuhai Gongbei Port. The design of the hotel integrates Italian style elements to create a suburban leisure resort hotel. You are very welcome to visit Foshan again, and we look forward to your next stay in the hotel, and look forward to meeting you again~
Christine
Deluxe King Room
Stayed in Jun 2024
Family
3 review
Posted on Jun 20, 2024
Hotel is just located beside the factory outlet walking distance 5 min, nice shunde Chinese restaurant just beside it. The room is clean however the toilet not sure why there a cockroach appear when we taking shower horrible. Should take note of the toilet cleanliness.
Response from Property: Dear guests! Thank you very much for your continued support and detailed feedback. It is precisely the constant care and supervision from customers like you that enable us to constantly identify problems in our work, make corrections, and make continuous progress. From your feedback, we regret to see that this stay did not meet your expectations. Regarding the mosquito problem you reported in the guest room, we have immediately arranged for relevant departments to inspect and rectify it, and contacted a third-party company to handle it in a timely manner. We apologize for any inconvenience caused. The hotel management attaches great importance to it and has conducted a serious investigation and timely rectification. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to your next visit!
Janfee
Superior King Room
Stayed in Jun 2024
Business travelers
3 review
Very Good
Posted on Jun 7, 2024
Highly recommended this hotel ! I enjoy so much n feel comfy where is convenient for my work trip every time in Foshan ! All receptionists are polite and friendly plus super helpful especially Candy Song , what a lovely girl n kind with her heart ! Surely stay here again .
Response from Property: Hello dear friend, hello! Thank you for choosing to stay at theHampton by Hilton Foshan Sanlong Bay Bay, Foshan and share your check -in experience. We can leave a good memory for your living stop life. I am very happy, but we have not got your most satisfactory reply, proving that our hotel still needs to work hard to strive for your satisfactory answer next time you stay. The Shunde cuisine next to the special restaurants and hotels in Florence can meet your food needs. We provide you with a robotic steward, a 24 -hour welcome drink and other service experience; look forward to your visit again, I wish you a happy life -warm and warm Little Hampton
Boon Wee
Superior Twin Room
Stayed in Mar 2024
Business travelers
4 review
Very Good
Posted on Mar 15, 2024
A room is clean and with comfortable bed. Insulation is very bad, can hear noises from walkway at night. The worst thing is the room do not have luggage rack, it is very inconvenient for elderly guests.
Response from Property: Dear guest, we deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us. We apologize for the noise issue you mentioned, and we are also prepared to provide noise cancelling earplugs; Regarding the luggage rack issue you mentioned, the room does not come standard. If you need it, please feel free to contact us in a timely manner; We will inform relevant departments of our opinions to improve service quality. I will work even harder in the future to provide high-quality service and hardware experience for all guests, and I also hope to have the opportunity for you to stay at the hotel again and test our growth!
Guest User
Family Friendly Room (Sofa bed)
Stayed in Aug 2024
Family
1 review
Amazing
Posted on Aug 16, 2024
Best Hotel staff ever, very kind and supportive. Especially Simon, Caro, Aeon, and many others (sorry I don't remember all the names). Definitely recommend for families and business purposes.
Response from Property: Dear friends, thank you for your recognition of us, Hampton by Hilton Foshan Sanlong Bay is located in Nanhai District, Foshan, adjacent to Florentia Village and Guangzhou South Railway Station, only about 25 minutes' drive from Guangzhou Chimelong Resort, 50 minutes to Hong Kong West Kowloon, and 45 minutes to Zhuhai Gongbei Port. The design of the hotel integrates Italian style elements to create a suburban leisure resort hotel. You are very welcome to visit Foshan again, and we look forward to your next stay in the hotel, and look forward to meeting you again~
Nimasherpaa
Business Suite
Stayed in Aug 2024
Family
14 review
Posted on Aug 27, 2024
It’s a pretty new hotel. The hotel is still upgrading as we wanted to order food in the room and found out the restaurant wasn’t operating yet. So had to order from outside. It’s next to shopping outlet and spent whole day shopping.
Response from Property: Dear friends, thank you for your recognition of us, Hampton by Hilton Foshan Sanlong Bay is located in Nanhai District, Foshan, adjacent to Florentia Village and Guangzhou South Railway Station, only about 25 minutes' drive from Guangzhou Chimelong Resort, 50 minutes to Hong Kong West Kowloon, and 45 minutes to Zhuhai Gongbei Port. The design of the hotel integrates Italian style elements to create a suburban leisure resort hotel. You are very welcome to visit Foshan again, and we look forward to your next stay in the hotel, and look forward to meeting you again~
Diary.malala
Family Friendly Room (Double bed)
Stayed in Jan 2024
Family
10 review
Amazing
Posted on Jan 15, 2024
The room was clean and very comfortable. We just ran out of hangers as we were a family with a baby and had lots of clothes. Otherwise, the hotel is located next to a beautiful mall which had sales for chinese new year 😊 very convenient. The hotel staff did not speak English but tried their best to provide as great service as possible. I highly recommend and will definitely come back to this hotel. Last but not least, the breakfast is perfect ☺️
6/8
Response from Property: Dear friends, thank you for your recognition of us, Hampton by Hilton Foshan Sanlong Bay is located in Nanhai District, Foshan, adjacent to Florentia Village and Guangzhou South Railway Station, only about 25 minutes' drive from Guangzhou Chimelong Resort, 50 minutes to Hong Kong West Kowloon, and 45 minutes to Zhuhai Gongbei Port. The design of the hotel integrates Italian style elements to create a suburban leisure resort hotel. You are very welcome to visit Foshan again, and we look forward to your next stay in the hotel, and look forward to meeting you again~
Guest User
Superior King Room
Stayed in May 2024
Couples
4 review
Great
Posted on May 15, 2024
Good hotel within walking distance from the Forentina Shopping Town. Clean room and sheets. With smart laundry rooms, you will be notify when it’s your turn for the laundry.
Response from Property: Dear friends, thank you for your recognition of us, Hampton by Hilton Foshan Sanlong Bay is located in Nanhai District, Foshan, adjacent to Florentia Village and Guangzhou South Railway Station, only about 25 minutes' drive from Guangzhou Chimelong Resort, 50 minutes to Hong Kong West Kowloon, and 45 minutes to Zhuhai Gongbei Port. The design of the hotel integrates Italian style elements to create a suburban leisure resort hotel. You are very welcome to visit Foshan again, and we look forward to your next stay in the hotel, and look forward to meeting you again~
Bahridin
Superior Twin Room
Stayed in Apr 2024
Business travelers
22 review
Outstanding
Posted on May 1, 2024
Hampton by Hilton always anywhere you go is the same, never disappoints . I have always been staying in Hampton by Hilton, they have everything you need, good service, cleanliness and freshness all good. Breakfast is also very good, variety of dishes for foreigners. They provide buses to take you to canton fair and bring you back from their. When I travel to China I always stay in Hampton by Hilton
Response from Property: Dear Guests, Hello! Thank you for coming, but also sincerely thank you for your love and recognition of us, you remember the good time here and let our guests enjoy a good stay experience is our unshirkable responsibility, we are deeply honored to be praised by you, and we are more motivated to continue to move forward, I hope there will be more opportunities to serve you!
Guest User
Superior Twin Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on May 2, 2024
This was a great stay, all staff were so kind and friendly. Near from an outlet with good restaurants and stores.
Breakfast was amazing, Chinese and western.
Hotel staff was amazing, helping me in everything.
Response from Property: Thank you very much for sharing your feelings. Hampton by Hilton Foshan Sanlong Bay is a blend of Italian elements and authentic artwork designed to create a suburban retreat. Breakfast is rich in variety, fresh and nutritious hot breakfast, Western-style light meals and vegetable and fruit drinks, the room selects American standard Serta double patent mattress, American Petrov toiletries, ergonomic chairs, intelligent guest control system and a series of intelligent intimate products, caring for your comfortable experience, going out only to be able to relax the soul in the city, spiritual enrichment. Looking forward to your visit again, I wish you a happy life.
J_Fam
Superior Twin Room
Stayed in Apr 2024
Family
24 review
Outstanding
Posted on May 20, 2024
The room is clean. The location is closed to Florentia Village and which is a branded mall. Breakfast option is good. Overall that was a great stay.
Response from Property: Dear friends, seeing you so satisfied with our hotel, Huan Xiaopeng looked at his heart, thank you very much for your appreciation. The hotel has a good geographical location. Walking is the town of Daf Florence, which can reach Guangzhou South Station for about 10 minutes, and it can reach a long tourist resort area for about 20 minutes. Florence town special restaurants and hotels next to the hotel can meet your food needs. We will provide you with a robotic steward, a 24 -hour welcome drink and other service experience. A series of intelligent and thoughtful products such as mattresses, Peter Baths, ergonomic chairs, and intelligent customer control systems make your stay more comfortable. Looking forward to your visit again, I wish you a happy life -warm and warm friends
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
2 review
Amazing
Posted on Mar 6, 2024
The service is impeccable, I am very thankful for the assistance provided by the receptionist when we just arrived the hotel. They assisted to order delivery of food and medication as I do not have china mobile number, they tried their very best when I told them my dad was unwell. It not the most central location, but it near to 2 tram station, good for people who want to stay near guangzhou south train station. The facilities were great and thus the 3 night stay was a great experience for us.
Response from Property: Dear friends, thank you for your recognition of us, Hampton by Hilton Foshan Sanlong Bay is located in Nanhai District, Foshan, adjacent to Florentia Village and Guangzhou South Railway Station, only about 25 minutes' drive from Guangzhou Chimelong Resort, 50 minutes to Hong Kong West Kowloon, and 45 minutes to Zhuhai Gongbei Port. The design of the hotel integrates Italian style elements to create a suburban leisure resort hotel. You are very welcome to visit Foshan again, and we look forward to your next stay in the hotel, and look forward to meeting you again~
Muhammed Salahudeen
Family Friendly Room (Sofa bed)
Stayed in Jul 2024
Business travelers
12 review
Great
Posted on Jul 7, 2024
The front desk guys were really helpful especially Pag
Response from Property: Dear friends, thank you for your recognition of us, Hampton by Hilton Foshan Sanlong Bay is located in Nanhai District, Foshan, adjacent to Florentia Village and Guangzhou South Railway Station, only about 25 minutes' drive from Guangzhou Chimelong Resort, 50 minutes to Hong Kong West Kowloon, and 45 minutes to Zhuhai Gongbei Port. The design of the hotel integrates Italian style elements to create a suburban leisure resort hotel. You are very welcome to visit Foshan again, and we look forward to your next stay in the hotel, and look forward to meeting you again~
Guest User
Superior King Room
Stayed in Mar 2024
Family
7 review
Outstanding
Posted on Apr 3, 2024
good breakfast, near outlet, quiet,clean and tidy, definitely will come again
Time Traveller123
Superior King Room
Stayed in Dec 2023
Other
33 review
Posted on Feb 8, 2024
Nothing around the hotel. Recommended only if you want to stay nearby Guangzhou south train station.
Response from Property: Dear guests, Hello! Thank you for choosing Hampton by Hilton Foshan Sanlong Bay, we are honored to serve you. At the same time, thank you for your valuable suggestions to us, we know that this is our greatest love and help, we will carefully study and solve, to provide you with a more comfortable and warm stay experience. The entire staff of the hotel is looking forward to welcoming you again!