To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(207)
Positive reviews(201)
Reviews with photos/video(35)
Awesome rooms(38)
Easy to get around(20)
Convenient for shopping(20)
Delicious breakfast(19)
Awesome amenities(18)
Located downtown(14)
Great value for money(11)
Well decorated(8)
Negative reviews(6)
ThongGuan
Deluxe King Room
Stayed in Sep 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Nice & comfortable room. Cleanliness. Good services.
Chak Heng Andrew
Deluxe King Room
Stayed in Aug 2024
Couples
26 review
5.0/5
Outstanding
Posted on Sep 2, 2024
I recently had the pleasure of staying at The Westin Grand Frankfurt, and it was an exceptional experience. The hotel boasts a prime location in the heart of the city, making it easy to explore nearby attractions, shops, and restaurants. The rooms are elegantly designed, spacious, and equipped with luxurious amenities, ensuring a comfortable stay. The staff were attentive and professional, providing top-notch service throughout my visit. The spa and wellness area offered a perfect retreat for relaxation after a busy day. Overall, The Westin Grand Frankfurt combines luxury, comfort, and convenience, making it a fantastic choice for any traveler. Highly recommended!
MUHAMMAD NAUWAT
Westin Club Room
Stayed in Nov 2024
Booked for others
6 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Excellent environment and rooms were very accommodating and comfortable
Thomas Suzhou
Deluxe King Room
Stayed in Aug 2024
Couples
19 review
4.7/5
Amazing
Posted on Aug 26, 2024
Nicely located in the center of Frankfurt close to Konstabler Wache. Friendly reception, very good breakfast.
Anonymous User
Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Bright and good
ART traveller 852
Deluxe Twin Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Excellent location with amazing staff. Hotel is completely renovated so everything is new and bright. Facilities and lounges are nice with excellent breakfast options. Very good service throughout the entire hotel. And the famous Heavenly Bed is really something else.
PoodleOBailey
Deluxe King Room
Stayed in Oct 2023
Couples
10 review
4.2/5
Very Good
Posted on Oct 10, 2023
The Grand Westin Frankfurt offers clean and modern rooms that have been recently renovated. However, a minor inconvenience is that the bathroom doors open inside, potentially hitting people standing in front of the sink. Sliding doors would be a better option. The bed is large and comfortable, ensuring a restful sleep. The breakfast is amazing with a variety of options and free seating. The live cooking station for omelettes adds a nice touch. Unfortunately, the pool attendant seems to lack knowledge on turning on lights, making them unavailable at 7:30am, even before sunrise. On the positive side, the hotel's location is perfect, with direct train access to the airport.
6/10
andylwt
Deluxe Twin Room
Stayed in Nov 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 6, 2024
Prefect services and location, nice hotel
Jerry.T
Deluxe King Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Beautiful hotel and room is spacious!
Location was excellent, near to shopping belts and weekend market. Breakfast variety is a bit limited though.
Guest User
Queen Room
Stayed in Jun 2024
Family
5 review
4.5/5
Great
Posted on Jun 11, 2024
Close to underground station and near to shopping area. Room is big
AM - Htl
Queen Room
Stayed in Sep 2024
Business travelers
419 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Good stay thank you very much, appreciated.
Rautenberg
Classic Single Room
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Great breakfast, good to see the employees do not change as often as it is the case in other hotels. Only minus is that you can not open the window completely, which is unusual for German hotels. So if you feel warm you can only open it a little.
Guest User
Deluxe King Room
Stayed in Dec 2023
Couples
7 review
5.0/5
Outstanding
Posted on Feb 3, 2024
THE STAFF WERE AMAZING..!!!
The need more than 5 stars they deserved 6 stars
Very friendly kind and helpful
Really made your day with their warm attitude
Location wise is very near to all frankfurt has to offer
Best location many shops cafe resto and malls
If you looking for best of the best experience in frankfurt this is the One you should book
Def coming back in the near future!!!
LOVEEEEEE 💛🩷💛🩷💛🩷