SANGJUN
January 20, 2025
The perfect location and stylish interior of the hotel have already been praised by many people, so I don't think I need to mention it any more.
What I would like to praise is the hotel's friendly and professional service. In fact, this is something that is hard to expect even in more expensive and prestigious hotels, so it is even more surprising.
After checking out of the hotel, we received an email from Moxy Frankfurt City Center from another city. The content was that we had left our tablet at the hotel without knowing it. They kept the tablet safe, found our contact information, and told us how to get it back.
We were able to safely receive the tablet sent by the hotel via DHL at our home.
Once again, thank you for your honesty, kindness, and professionalism, and this hard work should be known not only to many customers but also to the hotel executives.
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