Hotel Expo Frankfurt City Centre Reviews

So this is not my first time in this hotel , everything was ok the price also . Only one negative thing I didn’t find soap or shampoo in the bathroom

It’s nice hotel , very clean, really very kind staff hotel and high services , I would to book it again , ,location is good ,

Hotel expo is great fr quick in and out of the train. It has lots of restaurants nearby

The hotel is in a good location and is clean and sanitary. It can be said that it is good value for money.

I honestly have to say that the location is pretty good. Right in the city center at the Konstablerwache. It's great to get from A to B. BUT: I have never been in such a dirty room. There was hair everywhere, the sheets were soiled and the towels not only had traces of make-up but also brown marks and they weren't exactly small (I think you can guess what it was). I got new towels again, but they were also dirty. There was hardly any toilet paper. Dust and clumps of hair everywhere. The shower was hot and cold, the shower head constantly switched between the massage jet, normal jet and virtually no jet at all. When I checked out, I was checked again from top to bottom and dismissed in a rather unfriendly manner. Also, at night I felt like I was actually sleeping on the street because all the noise came into the room despite the windows being closed.

Only good thing about the hotel is location. Located by the main shops. From the outside the hotel looks fine. Arrival to reception was ok fairly clean. Received key to room as there was 3 of us we knew one of the party was to sleep on a sofa bed (which was more like just a sofa) When entering the room there was a strange smell. The room did look like the walls and ceiling had been painted. However the carpet was just dirty, stains all over it. Splashes of paint where there hadn’t been clearly any sheets laid down and generally carpet was an eye sore. There was a Kitchenette. Kettle, toaster. No plates and no mugs. Three glasses and one was definitely not clean. The worst was yet to come. Opened the fridge…… left over milk, juice, take out chicken and McDonald’s box which none of us wanted to open to experience what was inside. This could have been left from previous guests but who knows how long it had been there . Clearly the cleaner hadn’t checked on this, which then made us all doubt the cleanliness of the whole room. To be fair bed linen did look clean but didn’t give much assurance. Bathroom was ok. Shower surprisingly good but definitely not the best bathroom. Hair dryer didn’t have anything about it and overheated after about a minute. Sleep value awful. Bed surprisingly comfy. But the noise from outside was horrific which led to dreadful sleep. It went on all night. Such a shame as hotel location was brilliant and hotel cleanliness let itself down. I wouldn’t rush back.

I've never had such a dirty room. There were stains everywhere, there were dead mosquitoes in the bathroom and there was a strong smell of smoke everywhere. The toilet bowl was not installed and was next to the toilet. I would be ashamed to rent a room like that to my guests.

Location it’s the best thing in this hotel, it was very clean with very helpful stuff but the room was very small and you will not enjoy it because this hotel is suitable for short stay but the location is the best because it is located on Zell Street and all services are below the hotel

The hotel was so nice . It's location was 100% perfect as it was so close to metro station and shopping centres . The hotel staff was very friendly and helpful . Amazing and unforgettable experience. I will recommend it surely to everyone . And I will visit it again in the future if I ever travel to Germany (Frankfurt). The only disadvantage was it didn't provide any meal . Overall great Hotel .

Stayed with a friend for 3 nights. Excellent location, friendly staff, good room: freshly painted walls, new soft carpet, clean bed linen, refrigerator, electric kettle, hairdryer. I recommend.

Merita 10 la posizione , 8 la cortesia della reception , 6 la pulizia con l'aggravante di un odore pungente di spezie orientali ( quantomeno all'ultimo piano dove avevamo la stanza ) . Il prezzo non è bassissimo in sè , ma rapportato alla posizione è buono .