To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.3
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All Reviews(41)
Positive reviews(37)
Reviews with photos/video(2)
Negative reviews(4)
Qingdaoyaxin
Standard Single Room
Stayed in Jan 2023
Business travelers
41 review
3.0/5
Posted on Mar 3, 2023
Nice location, standard room.
Guest User
Triple Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Very satisfied, the hotel is close to the city/exhibition hall/airport, and the transportation is convenient. There are Skyplaza, DM, block house, shopping, and dining nearby, which is convenient!
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도미니쿠
Standard Single Room
Stayed in Mar 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Mar 8, 2024
There is a smell in the room. A chemical smell after the initial interior decoration.
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Guest User
Triple Room
Stayed in Feb 2024
Friends
47 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The price/performance ratio is very high. It's better in the same price range. Haha ...
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Anonymous User
Standard Single Room
Stayed in Nov 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Nov 12, 2023
The elevator is out of service during renovation. Breakfast is better than holiday inn.
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Guest User
Standard Double Room
Stayed in Jul 2023
Friends
1 review
4.0/5
Very Good
Posted on Oct 19, 2023
Overall, it's good. The hair dryer is not very easy to use. The location is right next to the shopping mall. The surrounding trams and subways can directly reach the main train, so the transportation is convenient. Breakfast is average value for money, mainly cold meals.
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Guest User
Standard Single Room
Stayed in Jul 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 15, 2023
It's not far from the central station. It's also close to the subway station.
Absolute worst service ever. Tried to charge us extra on arrival even though we booked through here. Argued in reception with receptionist who was so rude it was unbelievable.
We thought it was an isolated experience but they did the same with the 3 other couples the next day that we were travelling with.
Breakfast was a disaster tiny little restaurant but no one really in there because who would pay €18 for cold food and hardly any choice. Thankfully we only tried one days food. The bar is just a shelf in reception and you get tutted at if you draw as for a drink.
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 1, 2024
A fantastic hotel which is centrally located in Frankfurt. Close to the Festhalle (for all concert goers!) and shopping centres and a short walk to the central train station and city centre. A great base for a few days in Frankfurt. The excellent Masoom at front desk helped us check in speedily and with no issues and ensure all our queries were answered! Highly recommend this hotel.
Helga
Stayed in May 2024
Business travelers
4.0/5
Very Good
Posted on May 22, 2024
The location is perfect: Only a 10 min walk to hall 3 on the Frankfurt fairgrounds and the public transport to the city center just 2 min away. Clean rooms and very nice breakfast buffet. The 2 ladies who take care of the breakfast buffet do a very good job to refill everything and to keep everything clean.
The staff at the reception is polite but not always very helpful:
1. The TV in our room had a bad satellite signal and did not work. We asked 3 times for repair, but despite of the fact that we were told the technician would look at it nothing changed.
2. When we were asking for a nice restaurant the recommendations were very generic.
3. The laundry service is not an in-house service, which means you have to take the provided laundry bag to the laundry service near by. In general, this is not a problem, but the way how it is presented is not how it really is.
All in a very nice hotel, just a few bits regarding the service can be improved.
Sharon
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 16, 2024
Very nice hotel, our room was brand new and everything worked perfectly.
Thank you to the front desk manager who got us bacon for breakfast when they had run out. Great service, we’ll be back!
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 14, 2024
This is one of the best properties I have stayed in. I must mention the great hospitality provided by Shareefi . He is very helpful , understanding and really makes you feel at home. He is truly a star who takes care of every issue that you may face. The breakfast buffet is also very tasty.