Premier Inn Frankfurt City Centre

Premier Inn Frankfurt City Centre Reviews

Premier Inn Frankfurt City Centre

Elbestraße 7, Frankfurt, 60329, GermanyView Hotel Details
Premier Inn Frankfurt City Centre
Premier Inn Frankfurt City CentrePremier Inn Frankfurt City CentrePremier Inn Frankfurt City Centre
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Premier Inn Frankfurt City Centre Guest Reviews

4.3/5
Very Good
71 review
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.5
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All reviews(71)
Positive reviews(69)
Reviews with photos/video(17)
Awesome stay(36)
Friendly owner(30)
Convenient location(23)
Clean and tidy(22)
Great location(18)
Easy to get around(17)
Negative reviews(2)
Yin Shan
Twin room, non-smoking
Stayed in Oct 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 16, 2023
It takes you less than 10 minutes walking from Frankfurt Central train station. Staff friendly and efficient - there was some little problem of the toilet flush. When we informed the reception staff, he arranged to change to another room for us. And lots of restaurants and other shops nearby.
Response from Property: Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Premier Inn Frankfurt City Centre Team
Wei Sien
Double Room
Stayed in Sep 2023
Solo travelers
13 review
4.5/5
Great
Posted on Oct 8, 2023
The best feature of this hotel is the location with a modern clean room. Is quiet and there are many diverse food choices to choose from. Is also near the main train station.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Premier Inn Frankfurt City Centre Team
Virtual Tour Guide
Double, non-smoking
Stayed in Aug 2023
Couples
4 review
1.7/5
Posted on Aug 16, 2023
Someone entered our room twice without permission when we are asleep. do be mindful if you are a heavy sleeper.
Response from Property: Dear Guest, Thank you for the review of our hotel! We are very sorry to hear that about your stay. Be sure this is not our standard and we work hard to make every guest journey incredible. Sincerely, Your Premier Inn Frankfurt City Centre Team
Michelle
Family Room
Stayed in Dec 2023
Family
9 review
3.7/5
Posted on Dec 22, 2023
Room is spaces for us family of 4. Extra bed a bit hard, no tissue provided in the room. Hotel near by there is some Mediterranean food and chinese restaurant diagonally opposite the hotel. Main station is about 7 min walk.
ZhiNing
Double, non-smoking
Stayed in Oct 2023
Couples
6 review
3.5/5
Posted on Oct 14, 2023
Room is clean and basic necessities provided. Hotel is located at a corner, around 10 minutes walk from Central Station!
Response from Property: Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Premier Inn Frankfurt City Centre Team
wongsang
Twin room, non-smoking
Stayed in Sep 2023
Couples
7 review
4.7/5
Amazing
Posted on Sep 11, 2023
The room is spacious, bright and quiet and the toilet is clean with the shower space separate.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Premier Inn Frankfurt City Centre Team
ko jong
Accessible Room
Stayed in Oct 2023
Solo travelers
38 review
4.0/5
Very Good
Posted on Nov 1, 2023
Very good good Very next shopping Very next food count Very clean
Response from Property: Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Premier Inn Frankfurt City Centre Team
Double Room
Stayed in Aug 2023
Solo travelers
2 review
4.5/5
Great
Posted on Aug 24, 2023
Great place for a short stay. Staffs friendly and very close to the train station.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Premier Inn Frankfurt City Centre Team
Guest User
Double Room
Stayed in Mar 2023
Business travelers
16 review
3.7/5
Posted on Mar 19, 2023
Friendly staff. Very close to train station. No phone from room to reception. Very limited services.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Premier Inn Frankfurt City Centre Team
Guest User
Double, non-smoking
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 27, 2023
The reason I chose this hotel was due to the excellent rate I got at the time of searching for a hotel and also the location. It is situated less than a 10 minute walk from the central train station (Hauptbahnhof) and 15 to 20 minutes by foot to the main shopping area. I was pleasantly surprised to see how clean and modern the hotel was and the room was really good. Better than expected because I have stayed in Premier Inns before and this one was the cleanest and most up to date I have ever experienced. The staff were very friendly and efficient, as well as professional. The room was slightly warm and I was not be able to adjust the temperature with the control on the wall, but maybe that was just me! When you open the window it is slightly noisy from the streets outside (a bit too noisy to leave the window open all night), but when you close the window you could hear absolutely nothing. Excellent sound proof windows and the hotel room walls were great too. The bathroom was very nice and spacious. Just a pity there was no bath in our bathroom, but no big deal! I was very very satisfied with the hotel and service and as I said earlier, the price and location were perfect and are what made me choose the Premier Inn City Centre on this occasion.
Hoin
Twin Room
Stayed in Aug 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 29, 2022
It was really nice to stay there. Great location and great value. All the recipients were nice.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Your Premier Inn Frankfurt City Centre Team
Guest User
Double, non-smoking
Stayed in Jan 2023
Other
1 review
4.2/5
Very Good
Posted on Jan 22, 2023
I booked this hotel twice for two different stays. The service and staff at this hotel are very friendly and helpful. The hotel is very close to the main hauptbahnhof. Some people might find the location of the hotel to be offsetting as the red light district is quite close. However, I would say it is in one of the safer sides. Would book here again if I were to visit Frankfurt for any reason
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Your Premier Inn Frankfurt City Centre Team
Guest User
Double, non-smoking
Stayed in Jan 2023
Couples
2 review
4.5/5
Great
Posted on Jan 9, 2023
We had a short stay, and were pleasantly surprised by the quality of the room and friendliness of the reception staff. For a well priced room (and very cosy in January weather!) in a good location it exceeded my expectations and made my stay in Frankfurt very nice. Would absolutely recommend!
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Your Premier Inn Frankfurt City Centre Team
David
Double, non-smoking
Stayed in Dec 2022
Solo travelers
2 review
4.5/5
Great
Posted on Dec 27, 2022
Although some might find the location off-putting, it is super close to the main train station. Basic stores and restaurants are all within walkable distance. Service and cleanliness is fantastic with 24hr reception.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Your Premier Inn Frankfurt City Centre Team
Guest User
Double, non-smoking
Stayed in Dec 2022
Business travelers
1 review
3.2/5
Posted on Dec 15, 2022
I have stayed in this hotel for more than 6x times but was disappointed at this time. - the room ( 210 ) which I have stayed had issue with heating, I have reported this issue to reception on first night but nothing was done about, on second day reported again, the technician came over and said hating is showing 25c and said as it’s cold outside the room is not getting warm quicker. - no other option was provided by hotel. I would not book this hotel in near future.
Response from Property: Dear Guest,Thank you for the review of our hotel! We are very sorry that you cannot enjoy your stay but we hope to see you again very soon.Sincerely, Your Premier Inn Frankfurt City Centre Team