Hotels near Pollux, Frankfurt

Facilities: The facilities are good and new Hygiene: Clean and hygienic Environment: The environment is good, and there is a large shopping mall next to it Service: The service is good, and the breakfast is also OK Overall, it is a hotel worth collecting. The only drawback is that I booked a double bed room, but was given two small beds

We were in Frankfurt several times during a visit to family and traveling with a group in Gernany and France this year. We were in the adagio for several days, with my wife and I in one room, and three friends in another. I found a mostly-new hotel with rooms with kitchenettes sitting next to the Marriott, with rooms about half the price. I especially liked that we could cook in the adagio and not have to go out if we didn't want to. We could also go down to the lobby and grab a beer or coffee ( you pay for it, of course) in a pinch. Buffet breakfast ( but I didn't eat it) was about 20 euros. The place seemed empty. I asked the front desk fellow if it was new. He said they opened 6 years ago, but for 2.5 years, no one came---so yes, basically, new. Right in the middle of Frankfurt. Highest recommendation. Enjoy your travels.

I recently stayed at the hotel, and unfortunately, my experience was marred by the discovery of bed bugs on my last day. Despite this issue, I found the overall stay to be acceptable. The breakfast wuthin my expectations, but I believe the reception could improve. Coming back on bed bugs I urge the hotel to prioritise thorough inspections and preventive measures to ensure a pest free environment for guests.

This is a modern, very practical hotel, just beside the fair complex, which is helpful for the day-by-day business. The rooms are very small but well organized. Cleaning is upon request, the staff is kind and helpful. Breakfast is great, with many options.

invited to a meeting in Frankfurt, I was offered this hotel. It wasn't my choice, but I didn't question it through the Accor seal, which always refers to comfortable stays. The location is not privileged in every sense: whether traveling for work or pleasure. Neighboring the train line, those who stay with a window facing the street will feel, even with an anti-noise window, the noise of the wagons during the day. Large, simple, clean apartments, but without great comforts. An exceptional highlight is breakfast, which is extremely complete with delicious delicacies.

This was not the first stay at the Hilton in Frankfurt; we stayed back in 2013 for the Christmas Markets and decided to stay again in 2022. The hotel is an ideal location and only a short ten-minute walk to the markets in Frankfurt during Christmas. We opted for a King Executive Room with Executive Lounge access. A small selection of beers, wines and spirits was available in the evening in the lounge, with light snacks if you wanted something to eat. The lounge is not self-service like our previous visit, but the staff were excellent, and we didn't have to wait long to get drinks. Check-in was quick, but once again, no upgrade was offered as a Hilton Honours Gold Member, but breakfast was complimentary due to Gold status. The room was clean and comfortable, not exceptionally spacious, but we didn't spend much time in the room apart from sleeping. Another enjoyable stay, and we would recommend the hotel for a stay, particularly at Christmas.

Loved this hotel. If we came back to Frankfurt we would stay here again. It’s in a great location that’s walkable to everything. It’s essentially city center and there is a ton to do just outside of your doorstep. The service was perfect, everyone is really friendly and helpful. They offer a nice breakfast in the morning. Hotel always smells fresh and clean. The room is really nice with a comfy bed and big bathroom. This is connected to the moxy hotel and the moxy bar/lounge is open 24/7 which is really cool because it’s set up nicely for if you want to eat, play games, just relax, etc. it’s really easy to get a taxi since they can call one for you or you can use the taxi call machine up by the front desk. Tap once for cash and twice for card payment. Super easy. Just a heads up: sometimes they forget to tell you that your room key controls the electric in the room so if you don’t already know this, don’t panic if nothing works when you get in your room at first. You have to slide one of the room keys in the card holder inside of your room next to the front door and everything turns on. Loved that because it’s a great way to save energy. Full kitchen and utensils, cups, cookware, dishwasher, fridge in room if you want to save on food and cook in your room. They also have laundry available if you need to do laundry which you can get tokens for for a couple euro. I just loved this place and the location.

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug

The room is good. The facilities are a bit old. The health condition is acceptable. The environment around the hotel is quiet. The service lady at the front desk is friendly and considerate. I will continue to choose this hotel next time.

Location is perfect, access direct from Airport or from Train station very easy. Air conditioning a bit old and noisy. Service poor. Breakfast very good! I would stay again im case of long flight connections.