Best Hotels near Willy-Brandt-Platz, Frankfurt, Frankfurt

I am still staying at the hotel and my experience so far has been absolutely horrible. The checkin was so slow and the male receptionist was disinterested for any greetings let alone offering any help with baggage . Sent me through wrong side of the lift and had to take stairs to get to my room it would have been easier if I was advised to take only 3 steps of stairs and the then the lift which opens right outside the room I was allocated. The cleaning standards of the hotel are awful on next level. The room is so dirty , the corners are filthy and the situation under the beds is disgusting. The housekeeper enter your room to verify if you are staying over rather than checking the system at the reception. The cleaners seem bothered when you ask them to refresh your room and they don’t greet you at all. It’s like I always have to remind twice if I need something. Customer service runs in negative not even zero . I made the biggest mistake of choosing this hostel /hotel , I have never experienced this bad hotel in my life. My recommendation, spend a little more and book somewhere where the staff actually wants to work. Well apart from greeted by a lovely lady receptionist on Saturday evening , the day I checked in ,,, nothing is right about my stay.

**All my reviews are written in a way that is fair and unbiased** ***Stop**** If you are thinking of taking your family and have young children or are a recovering victim of drug abuse, domestic violence/sex trafficking if you suffer depression and anxiety this may not be the ideal hotel for you especially if you are triggered easily by any of the previously listed. Upon arrival at the hotel, the smells are of various tobacco smokes, drugs and urine. The street at which the hotel is located is in the heart of the red light district which is a very loud and vibrant street. If you wish to visit those attractions the hotel is well located for all your needs but don't expect to get much sleep. The reception desk as you walk in is fine and the gentleman at the front desk is very pleasant and friendly. He spoke fluent English enough to have a conversation. I was pleasantly surprised how many more of the people in Frankfurt were fluent in English than in Berlin. I went to my room and had issues using the door mechanism and had to have the man at the front desk show me how the mechanism works. Upon entering the hotel room itself it was very clean and well kept, the TV was large and in working order. I really appreciated that they had international news channels available for my language. The bathroom had been very well equipped to modernise and was very big. I found that there were no hand soap available after using the toilet and when I went to use the shower who ever fixed the shower head holder instead of putting a new one in place where the old one had broken put a new one on lower down and now the shower head points below the shower curtain meaning the floor got flooded after one shower. The first night trying to sleep was one of the worst hotel experiences I personally have ever had. Due to the hotel being located next to a ******* the music shook the room and was auditable through out the night up until 7am . I woke up with neck ache as the pillows were not solid enough to comfort the neck and I then suffered a migraine. I slept partially waking up through the night just to try to sleep again with this happening repeatedly. People were shouting in the hallway with no respect for other guests and eating food that smelt revolting. Through the night and through the day people could be heard shouting outside and the screams of heroin addicted **********s getting beaten by their pimps and screaming crack addicts were regular. I stepped outside and right away could see heroin addicts burning drugs on spoons and crack pipes being lit right outside the hotel reception doors. People purposely tried to stare me out as I walked down the road probably looking for a fight. I definitely could tell the area is anything but safe or child friendly. The bathroom was reported and the gentleman at the front desk was apologetic but couldn't do anything until the next morning by the second night putting my head to the pillow hearing those same screams, shout

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

The air conditioner is not working well, the room card often cannot be swiped to open the door, other things are ok! There is a bus stop at the entrance of the hotel, which can directly reach the city center and the train station, which is very convenient!

The hotel is conveniently located close to Frankfurt central station. Rooms are basic, but clean and comfy. Recommended for a one night stay. Neighborhood a bit dodgy, requested for a room not facing the road; was quite. Bathroom clean and modern.

Disappointing for a four star. As we arrived prior to check in time, we asked if we could leave our bags in a luggage room. The nice lady at reception put tags on our bags beside the desk and we went about our business, assuming they would be put into a secure room. We had valuables such as a laptop in the bag. We were disappointed to see our two cases still beside the desk when we came back to check in. There was new staff on reception at this point, we picked up our bags without anyone asking for verification that they were ours - not very secure! On the Saturday night, there was a very loud party going in until after 4am a couple of rooms down meaning we got hardly any sleep. Definitely not soundproofed rooms as advertised!! At 4am I could hear commotion in the hallway so I opened my bedroom door to ask them to be quiet. I was very surprised to see a deliveroo driver dropping off food. I did not think it was acceptable for a deliveroo driver to have access to the bedrooms at that hour of the night. We arrived back to the hotel late on the Friday night and there is no security checks at the reception. The door is open and we freely walked up to the third floor no questions asked. Usually the front doors of hotels are manned during the night to ensure safety of it's guests. The hotel did not feel secure. The mini fridge was poorly stocked and when I rang down for prosecco (which is on the mini bar menu) I was informed they did not have any. This was disappointing given it was NYE. Because of covid rules the hotel bar was closed so we couldn't access any drinks in the hotel. It was a double room but did not have a double bed. Two single beds which moved easily out from the wall when sitting up in the bed. Bathroom was nice but smell coming from drain. Disappointing stay overall.

Best hotel ive ever stayed in. Best location you could ever ask for. Just across the platform1 of the main train station. If your train arrives at platform1 you will arrive at the hotel in 30 seconds. Super safe. Very bright room. Will always stay here.

Very clean hotel - The great staff , especially Abdullah Kwaidi and Justin, they are very helpful - the room has a coffee machine and air conditioning and amenities - car Parking under the hotel - lobby sessions and outdoor sessions - there are most services near the hotel

Fantastic hotel in just about every respect, we will definitely consider it again as we were a bigger group of friends who wanted to enjoy Frankfurt - the hotel majorly helped us on that mission! One minor technical issue: checking in and out online / using the app was not a smooth experience. Hope that's resolved for next time as would genuinely make a difference. And, yes, the location: The character that one sees in the streets near the hotel are quite a sight and for those who generally don't follow the news, possibly pretty shocking. However, the level of threat is low. The area is heavily policed and the locals strike me as too busy with their own lives to want to bother tourists. To be fair, I am a grown man and was there with a group.

Had to book in here at short notice as Lufthansa had royally shafted us with our flights but to be honest, we wished we had stayed here instead of a more expensive place in the middle of Frankfurt. Close to the S-Bahn station or a €20 Uber ride into Frankfurt itself. Rooms are a decent size and clean. The showers are spot on. Staff were really nice as well. Can't comment on breakfast as we left before. There doesn't seem to be much in the area but the McDonald's round the corner was enough for us. As a base to explore Frankfurt it would be ideal. A lot cheaper than staying in the city centre