Quality Inn Hotels in Franklin

We rented a room at the Franklin motel we paid for one night and then decided to stay another night and paid the next morning at 753am - At 4:30 p.m. that day we were called by the front desk and we're told we did not pay and needed to pay immediately - as I was explaining I had both receipts and I most certainly did pay - someone was pounding on our door - the lady on the phone found our payment and apologized - we opened the door and the lady demanded payment I explained that she needed to go speak with the lady at the front desk because she found our payment and we DID pay - she argued with me and saying I was lying and I needed to pay. I closed the door, got my shoes on and took both receipts to the front desk where both women were standing and I told her I didn't appreciate being called a liar and accused of not paying she then said I cursed at her and that was very rude - I did not curse as thats not something I do - I asked which curse word I said then and after pausing to think of something she says F*** - Unbelievable not only was I accused of not paying she was mad she was wrong and wanted to call me out for something else - I would not recommend this place simply due to the rude staffing lady - Side note - I'm a smoker the room Is non smoking - I've gone to my car to smoke everytime disposing of the butts in the bin they have designated for that - Anxious to see what they say when we check out since they are butt hurt they were wrong (no pun intended )