The Publisher, Downtown Fredericksburg, a Tribute Portfolio Hotel

Gorgeous decor, but several service and building issues need attention The hotel is beautifully decorated and provides a mostly quiet stay, but there are areas that need improvement. Check-in was long, as the new staff were still learning, and it took a couple of tries to get a working key. The fire alarm in my room went off a couple of times. They mentioned this had been happening in some rooms but offered to move me if it persisted. One inconvenience was the lack of a proper place to store toiletries in the shower. Placing everything on the floor is not ideal. The most frustrating part of my stay was attempting to use the gym on my last day. After calling downstairs to find out where it was, I discovered it was on the second floor, but I wasn't informed I had to go through a connection to another building. After scanning the code on the door to fill out a waiver, I discovered the door was locked and my key didn't work. I tried calling the front desk for help but no one answered. To make matters worse, I couldn’t get back into the main building, had to exit and walk around to re-enter from the other side. The front desk explained it’s a design flaw, but they could have provided instructions. They offered to make a special key but I had run out of time. I hope they address these issues because, with a bit more attention to detail, this could be a fantastic stay.

This is the second time we have stayed here overnight. The check in process is difficult. Thr staff is not very personable or friendly. You cant park in the parking lot unless you use valet. Im aorry but i dont care to have a young kid try and drive my 6 speed manual porsche and run it up on the concrete curb. The bar deinks are unbalanced and rhe bartenders are very subdued. The cocktails on the menu use cheap liquor. I honestly expected a lot more from a place charging almost $400 a night.

Wonderful!

I am staying at the publisher hotel in Fredericksburg, I am a platinum elite MB member. The upgraded deluxe king room was next to the elevator. I was told that I would have to down grade to move. Later on my family member checked in & was upgraded to a suite away from the elevator.

Valets, Front Desk, Bar Staff all very professional and helpful. Upon check in bed linens askew , both toilet seats left up and patio door lock broken. Comfortable bed, steamer, safe, fridge and coffee maker very nice . Offering umbrellas to use in bad weather would be a nice addition. Boutique status in my opinion requires a step above … emailed hotel manager hoping to share this feedback privately but received no response .

The staffs are well-mannered and went beyond expectation. Alongside with that, if you enjoy fine dining, I would recommend Five Chophouse which is attached to the hotel as well. The room itself, was quite comfortable, and came with quite a lot of amenities. A few inconveniences I ran into; the bathroom had an empty bottle of soap, luckily I brought my own. Alongside that the fridge was quite dirty, and the TV remote wasn't working properly, they sent a technician to fix it, but after the TV was turned off it reverted back. Double charging, I booked the room, and paid on the spot. But, after checking out they sent me a receipt totaling 23 dollars for valet, then proceeded to charged me again for the entire room. I contacted the hotel, which had an automatic voice directory which wasn't working properly, I had to say/press zero multiple time until it put me in with a representative. The situation was reverse swiftly (as of right now, I'm just waiting for the funds to hit my account.) Overall, for a day-stay, I had an amazing experience and for when I am in town again, I would book with The Publisher again.