Guest User
June 26, 2024
My sister and I stayed 4 enjoyable nights in a king suite with 2 rooms and 2 tv’s. So much about this hotel is positive. The staff earn the hotel’s five star review from me. All of the staff were good at their jobs, a few stood out: Dustin, at the front desk was welcoming, friendly, had great suggestions for places to grab a pint or a bite to eat, looked after any requests or needs that we had and was just plain fun to talk to. Would that there was a “Dustin” at every hotel. Claudia, the breakfast hostess, provided top notch food, was efficient, friendly, looked after her area and her guests in such a way that you felt a bit special. Other guests, as well as us, remembered Claudia from previous visits. Het, the bartender/host at the lounge, had a beautiful smile and again was someone whose personality and manner seemed to suit the hospitality trade. All these folks plus Shawn (housekeeping), Ken (maintenance) helped make our stay enjoyable. There was a slight housekeeping hiccup, which was sorted by Amanda, Manager of front desk and surrounding areas (?). One can’t have that many staff and areas exuding that caring attitude and efficiency without it coming from the top down. It was a pleasure to deal with Amanada and her staff. Cleanliness: There was not a spec of dust or fingerprint anywhere. The hotel was spotless from baseboards to chandeliers. Of note: The bedside clock with spots for electric outlets and slots to charge cell phones and ipads. The electric outlet on the wall right beside the mirror.