Guest User
November 19, 2024
My husband and I stayed at the Taino Beach Resort for 1 week and just returned. Generally I prefer to always mention the positives at the beginning, however, I will start with the negatives in the event you don’t read all the way through my review. First off, you need to understand that this resort is a timeshare resort, not a regular hotel. There are 3 different buildings “The Marlin”, “The Coral” and “The Ocean”. You DO NOT want to stay at any building except “The Marlin”!! I can’t stress that enough! We booked through Armed Forces Vacation website and therefore we did not know about the differences in the buildings. We tried to upgrade, but they put you off and tell you to try in a few days. We were put in “The Coral” building. Our room was very outdated, old, had many problems, and had a very strange décor. It is commonly known as The Flinestone room by guests at the resort. It was damp and all our things had a musty smell when we got home. A list of some of the problems with the room: *No bar or hangers for one of the very small closets. (We asked several times about fixing it to no avail.) *Phone didn’t work. (They did come and fix it, but took needed pieces from the room nextdoor.) *The safe did not work, trouble with the buttons. (A guy came out once, looked at it and never came back.) *Both the back and front door are difficult to open, along with the shower door. *Drawers and cupboards didn't open and close properly. *There are no ceiling fans which made it difficult for anything to dry out. *Toilet trouble, but found out that if you hold the flusher down for a bit it will flush properly. *We only had one bed in our room and it was a Murphy bed, it was very hard and uncomfortable. *There was an ironing board but no iron. *The lighting in the room was very dim, you couldn’t see well. *Our room was supposed to be a full kitchen, but did not have an oven. There are some things they fail to mention when you check in: *There is no maid service. *You must put your trash out on a certain day, or dump it yourself. *It’s difficult to get bath towels. *For the beach towels you need to put a $20 deposit, but try to keep your towel for as long as you can as they never seem to have them at the front desk. *They take you to the grocery store, but fail to mention that you need to bring your own bags. They did try to get us to sign up for the Time Share tour. We opted out as we have had bad experiences with them. However, we spoke to a few different people who did go and the tour only lasted 90 minutes and said it was not “hard sell”. You do get a free meal (with them) and you can pick from a list of off resort activities. Even the time share guests took the tour for the free things they give you. We blew it, so I suggest you give it some thought. The only restaurant on the resort is pretty expensive and not great. And closes at 6pm. Plan on bringing as much food and “alcohol/drinks” as your bags will allow, we think it was w