The Family Kingdom Resort

I always try to not let emotions get on the way when i write these reviews. Quitely, I'm only giving this hotel a 1 star because Wikipedia doesn't allow for a worst rating. The things i have experienced and lived in this hotel are down to laziness and pure mediocrity and it's totally unacceptable for a hotel charging over 80 dollars(for the room i booked). Needless to say i don't recommend them to anyone. Here is the list: 1.Checkin was super slow beause the reception was closed and the receptionist sleeping when i arrived 2.The water in the room was so red, smelly and unclean that I had to go buy water from outside to brush my teeth 3.The phone in my room was not working and so it was impossible to reach reception to report issues or reach the restaurant to order food 4. Internet either doesn't work or is too slow to be useful when it works. I had to miss important zoom meetings with my colleagues because of this 5. They say they have a gym but in reality the gym is not functional and so it's simply a lie to say they have a gym 6. Horrible breakfast: not enough food varieties and the food is not fresh 7.They got me change room at some point. In the middle of my shower, I saw a baby snake near the bathroom tube. Thanks God, i kept my composure and avoided any potential injury than panicking could have led to 8. The proPerty in general is old and smelly and so it was unsurprising that in the few days I stayed, I didn't meet any other guests around.

I really appreciate the above and beyond service of the staff at Family Kingdom. My flight on Kenya Airways was delayed but the hotel staff person waited patiently at SeaCoach Aberdeen Bridge to pick me up. Great and friendly service at a reasonable price.

Well situated on the beach

I stayed at Family Kingdom in January 2024 after a colleague recommended it. It was wonderful. It is family-run, clean and safe. The restaurant is good, the service is excellent, and the breakfast is good. The grounds are spacious and clean, with a delightful quirkiness. (Ceramic birds in a giant cage? Check! Statue of King Kong and Fay Wray? Check! Mysterious stuffed American turkey? Check!) There are also some gentle birds and a deer that wander the grounds, contributing to the general sense of peacefulness and contentment. Two thumbs up.

Nice place, big rooms. Rooms are clean. Staff and manager very friendly, accomodating and helpful.

The property is on the beach but does not offer good food varieties and customer care.