Novotel Freiburg am Konzerthaus Reviews

Very well located beside train station, however is quite an old hotel without proper maintenance, sauna and swimming pool area with many water poddle and slippery , the sauna room have good potential if well maintained, room is very dim, have problem with first room at lvl 4 with dirty water from shower, get change to lvl 2

My experience at this hotel was exceptional. The room was impressively spacious and impeccably clean, providing a comfortable and relaxing environment throughout my stay. The front desk staff were polite and welcoming during check-in, setting a positive tone from the moment I arrived. The buffet breakfast offered a wide array of delicious choices, catering to various tastes and dietary preferences. Overall, I thoroughly enjoyed my time at this hotel and would highly recommend it to others seeking a top-notch hospitality experience.

Piano at the lobby might be able to play by guests with permission

Nice Location, Clean and Comfortable.

Big room with good location

Please don't come to clean my room at 8:30 am next time, I can not wake up this early. It would be better after 10:30 am.

Responsive yet friendly services, hotel may be abit old. For the first time I saw an indoor pool below the hotel. Location wise is alright, nearby to eateries and train station. Beautiful housekeeper.

The Novotel has an excellent location, about 300 m from the train station, close enough to be convenient, but far enough away that it’s not super noisy. It is also very convenient to everything else in city. It has excellent Covid protocols, room was large and clean, front desk service was very efficient and friendly, breakfast buffet was good, small pool in basement was a very pleasant way to relax and stretch out after a day spent walking around the delightful small city of Freiburg. If I were to return I will stay here again.

Very nice 2 bed room with plenty of space and a lovely view, close to the train station as we arrived by train and you can also get to the city quickly. So great location!

The hotel is in a very good location! The service is also OK. The room is large. The hygiene is also good, but the room decoration and equipment are very old. I don't know the situation if I don't have breakfast. You can find delicious food everywhere around the hotel.

The hotel is next to the train station and within walking distance of the city center. The room is spacious and the beds comfortable although a little hard. Breakfast is good and the staff is friendly.

Perfect location between the concert hall, train station, theater and old town. Pleasant rooms, sauna and indoor pool are fine.

The location of the hotel is very good - just a few minutes' walk from the main train station. The hotel has great facilities and the staff are always friendly and helpful.

I ordered it for a colleague and there was no bad feedback, so it should be good.