IntercityHotel Freiburg

IntercityHotel Freiburg Reviews

IntercityHotel Freiburg

Bismarckallee 3, Freiburg im Breisgau, 79098, GermanyView Hotel Details
IntercityHotel Freiburg
IntercityHotel FreiburgIntercityHotel FreiburgIntercityHotel Freiburg
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IntercityHotel Freiburg Guest Reviews

4.2/5
Very Good
116 review
Verified reviews
Location4.5
Amenities3.9
Service4.3
Cleanliness4.1
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All reviews(116)
Positive reviews(30)
Reviews with photos/video(6)
Great service(10)
Convenient location(10)
Easy to get around(9)
Clean and tidy(7)
Close to train station(7)
Awesome rooms(6)
Raymond TCY
Standard Queen Room
Stayed in Feb 2024
Solo travelers
79 review
4.2/5
Very Good
Posted on Feb 13, 2024
Walking distance to some of the tourist attractions. L, and just beside Freiburg train station. Free wifi connection and the room side is ok for me. Amenities like cleaning gel and safe are provided, but there is no kettle.
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.I am happy to share your comments with our Team.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Solo travelers
10 review
3.2/5
Posted on May 3, 2024
The washing room smells terrible, and found some hairs on the bed, location is good, just next to the train station.
L
Standard Queen Room
Stayed in Oct 2023
Business travelers
1 review
4.5/5
Great
Posted on Oct 18, 2023
Stuffs are really friendly but the room is a bit old. Feels like living in a cabin in a cruise
Jen-Hao Huang
Standard Twin Room
Stayed in Apr 2023
Business travelers
7 review
4.5/5
Great
Posted on Apr 11, 2023
The reception staff are very friendly and kind. Convenient transportation, clean environment, delicious breakfast.
Response from Property: Dear Guest,Thanks for staying with us and sending us your great feedback. We are glad that you enjoyed your stay with us. We are Looking forward to welcome you back at our hotel when our travel plans bring you back to Freiburg. Kind regards,Philipp Kehder General Manager
Elvis Cho
Standard Twin Room
Stayed in Jan 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Good choice when you visit Freiburg city , it’s near railway station
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
Guest User
Standard Queen Room
Stayed in Dec 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Jan 8, 2024
Near train station near center
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
CWoon
Standard Twin Room
Stayed in Dec 2021
Couples
4 review
3.7/5
Posted on Dec 21, 2021
Very convenient location. Car park was easily access as it is also the car park for the train station. Staff were friendly!
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
Jay Steven
Standard Queen Room
Stayed in Feb 2022
Business travelers
5 review
3.5/5
Posted on Mar 4, 2022
Just passing through
Guest User
Standard Queen Room
Stayed in Jul 2024
Family
9 review
3.7/5
Posted on Jul 20, 2024
I was touched by the breakfast waiter, who chased me to get bread for my child! The curtains don't block out much light, and the shower switch is also amazing😅Convenient transportation
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Shangshanruoshui buwangchuxin
Business Queen Room
Stayed in Dec 2023
Business travelers
129 review
5.0/5
Outstanding
Posted on Dec 13, 2023
The room is small, clean and hygienic, and the front desk service attitude is also good. It's really close to the Freiburg train station, and the hotel is just outside platform 1. It's very convenient to catch the train. One thing is unavoidable, there is the sound of the train announcing the station...
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks for staying with us and taking the time to fill in a guest Survey.I am happy to share your comments with our Team.We are looking forward to welcome you back at our hotel when your travel plans bring you back to Freiburg.Best regards,Philipp KehderGeneral Manager
Fat fat pug
Standard Queen Room
Stayed in Apr 2024
Couples
38 review
4.2/5
Very Good
Posted on Apr 9, 2024
The location of the hotel is very good, very close to the train station and it takes less than 1 minute to get there. But it was a bit noisy because there were trains passing by the train station. There is a McDonald's downstairs, which is very convenient if you want to eat at night. 
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Maurice Otto
Standard Twin Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 15, 2024
We have rarely been so positively surprised by a hotel. Based on the rather average rating of 3.9 on Google Maps, we expected room for improvement. Nevertheless, we booked the hotel on Trip.com because of the attractive price and its extremely convenient location - a decision that turned out to be absolutely right in retrospect. The location right on platform 1 of the main station was ideal for us as rail travelers. The breakfast was really excellent, everyone can find everything they need here. The beds were comfortable and the noise level from the main station was much lower than feared; for additional peace and quiet, I recommend packing earplugs. The proximity to the S-Bahn station was also ideal. Our room on the 5th floor had everything we needed and was by no means outdated. The staff was friendly; we were even able to check in 3 hours early, and the check-out at 12:00 was also very convenient. All in all, I give it a clear 5 stars. The price-performance ratio is really excellent!
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Response from Property: Dear guest, the team will be very pleased with your positive feedback and will continue to be motivated to maintain this standard. Best wishes from Freiburg Philipp Kehder General Manager
Nathan
Standard Queen Room
Stayed in Jan 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Perfectly located near the train and bus stations. Very friendly welcome at the reception. Practically equipped, clean room with a comfortable bed. We'd love to come back!
Original TextTranslated by Google
Response from Property: Dear guest, I am pleased to read that you enjoyed your stay with us. We would be delighted if you would visit us again on your next stay in Freiburg. Best regards Philipp Kehder General Manager
Ariel
Standard Twin Room
Stayed in Dec 2023
Couples
7 review
4.7/5
Amazing
Posted on Dec 31, 2023
The location is excellent, next to the train station, but there is no noise when the windows are closed, and the sound insulation effect is good I arrived early that day. The room was ready and early check-in could be arranged.
Original TextTranslated by Google
Response from Property: Dear Guest,the team will be very pleased with your positive feedback and will continue to be motivated to maintain this standard.Greetings from Freiburg wishes youPhilipp KehderGeneral Manager
Guest User
Business Twin Room
Stayed in Dec 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Dec 13, 2023
Positive: Good duvet and pillows. Bathroom/shower works perfectly. Good breakfast selection. Negative: Only one chair in the twin room. When asked, another chair was offered, but then it wasn't brought. Outside the room, there are only a few armchairs at reception - but no atmosphere. More like a waiting room. Interesting: No parking space for cars in front of the hotel, but in the underground car park at the train station with direct access to the hotel (20 minutes free of charge)
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your feedback! Unfortunately, we have to admit that you were not completely satisfied. Please excuse the fact that we were not able to fully meet your expectations during your visit. We would be delighted to welcome you back. Best regards Philipp Kehder General Manager