Novotel Muenchen Airport - Newly Renovated Reviews
Novotel Muenchen Airport - Newly Renovated
Nordallee 29, Freising, 85356, GermanyView Hotel Details
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Novotel Muenchen Airport - Newly Renovated Guest Reviews
4.5/5
Great
152 review
Verified reviewsLocation4.4
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(152)
Positive reviews(150)
Reviews with photos/video(30)
Easy to get around(55)
Close to airport(55)
Convenient location(52)
Delicious breakfast(11)
Large rooms(8)
Many amenities(7)
Tasty coffee(6)
Would stay again(5)
Negative reviews(2)
Guest User
Standard Room with Double Bed
Stayed in Oct 2024
Business travelers
66 review
Outstanding
Posted on Oct 18, 2024
Hotel is very nice , breakfast tastes very good and near by the airport .6 minutes to airport by bus and there is a big parking lots outside
Response from Property: Dear guest,Thank you for your kind review! We're happy to hear that you enjoyed the hotel and found the breakfast delicious. It's great that the location near the airport and the convenient bus ride worked well for you. We're also glad you appreciated the large parking lot. We look forward to welcoming you back soon!
LeeGordon
Standard room with 1 double bed and sofa
Stayed in Sep 2024
Business travelers
12 review
Amazing
Posted on Sep 30, 2024
Good choice of hotel for a short stay near Munich Airport! Great value for money. There is a bus line just outside of the hotel that takes only 6 mins to get to the airport! Free tea and coffee in the hotel lobby if you don't fancy anything at the bar...
Response from Property: Dear guest,Thank you for your review! We’re happy to hear that you found our hotel convenient for a short stay near Munich Airport and appreciated the value for money. It’s great to know that you made good use of the nearby bus line and enjoyed the complimentary tea and coffee in the lobby. We hope to welcome you back soon!
Guest User
Executive Room
Stayed in Sep 2024
Solo travelers
7 review
Posted on Oct 1, 2024
As an airport hotel, the location is not to conviene. The room was okay but the service is nice
Response from Property: Dear guest,Thank you for your feedback. We’re sorry to hear that the location wasn’t as convenient as expected. It’s good to know that you were satisfied with the room and found our service to be friendly. We appreciate your comments and hope to improve your experience next time!
Youngju
Standard Room with Double Bed
Stayed in Dec 2023
Solo travelers
1 review
Outstanding
Posted on Dec 28, 2023
Take the 635 bus to get there from the airport
Response from Property: Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our location convenient and easily accessible. Best regards,Luisa from Novotel Munich Airport
gregory clay
Standard Room with Double Bed
Stayed in Mar 2024
Solo travelers
2 review
Great
Posted on Mar 18, 2024
This is an absolutely beautiful 2 star hotel. It is not an airport hotel. It is a hotel near the airport. Didn't have time to use sauna, so I don't know. I waited well over an hour for the hotel shuttle. Watched all the airport hotel shuttles come and go. I couldn't call hotel with either my French or US Sim card. When they started to come back I just got a taxi. Upon checking in I was informed you take the city bus. I looked at my reservation and it clearly says "local shuttle" and on another site it says something like "concierge car service" Absolutely no mention of taking a bus anywhere. I looked through my confirmation emails. Not one word. That is the primary attribute of an "Airport hotel" you fly in, jump on shuttle, get a lousy night's sleep, a shower, breakfast, and back on the shuttle. No thinking required. The should either provide the advertised services, or change the advertising.
Response from Property: Dear Gregory, tThank you for sharing your experience with us. We're glad to hear that you found our hotel beautiful, even though it's rated as a 2-star hotel. However, we apologize for the confusion regarding our shuttle service and the inconvenience you experienced in waiting for it. We will review our communication channels to ensure clarity in the future. Despite this, we hope you had a comfortable stay and would love to welcome you back. Best regards, Katharina from Novotel Munich Airport
Ahmed
Standard room with 1 double bed and sofa
Stayed in Mar 2024
Family
4 review
Outstanding
Posted on Mar 23, 2024
Very nice hotel the location is near to the airport which is very good for a next day flight
Response from Property: We deeply appreciate your feedback. It's wonderful to hear that your experience with us was enjoyable. Warm regards, Katharina at Novotel Munich Airport.
Biz Traveler
Standard Twin Room
Stayed in Jul 2023
Business travelers
14 review
Outstanding
Posted on Jul 7, 2023
This is one of the hotel that does not provide a free shuttle. However there is a bus that goes there, comes every hour for below Eur 2. So if you are doing a layover and needs a place convenient enough, this is good. Pick up and drop off is at Terminal 1.
Response from Property: Dear Biz Traveler,thank you very much for your stay at Novotel Munich Airport and the perfect ranking.We hope your next visit will be as pleasant as the previous one.Sincerely,Quirin DrobekRooms Division
Andy1
Standard room with 1 double bed and sofa
Stayed in Jun 2023
Family
69 review
Amazing
Posted on Jun 26, 2023
Near to Munich airport and 400 mtr from subway connecting airport
Bus to drop off at airport just outside hotel in every 20 mins so very convenient
Hotel rooms are clean and of good standard
Lobby restaurant is very lively in evening
Breakfast is not value for money..very less choices for money charged
Response from Property: Dear Guest,we very much appreciate your rating regarding your stay at the Novotel Munich Airport. I will share your rating with my team and we are going to discuss how to improve our breakfast.We are looking forward to welcome you back soon.Sincerely, Quirin Drobek Rooms Division
Guest User
Standard room with 1 double bed and sofa
Stayed in Dec 2023
Business travelers
7 review
Great
Posted on Dec 13, 2023
Hotel is fine, the staff is nice. Novotel airport is easy to reach by the public bus shuttle. No issue to catch a flight even very early in the morning.
Rooms are very well equipped and comfortable.
The squarish "sleeping factory" design of the hotel features long corridors flanked with rabbit holes doors...
Depending on where your room is located by reaching the lift, your daily jogging is done.
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our hotel fine, with nice staff and easy accessibility via the public bus shuttle to Novotel Airport. It's great that the well-equipped and comfortable rooms met your expectations, providing a convenient stay, especially for catching early morning flights.We appreciate your playful description of the hotel's design, and we're glad it added a unique touch to your stay. We look forward to welcoming you back on your next visit!Best regards,Luisa from Novotel Munich Airport
zexiwong
Standard room with 1 double bed and sofa
Stayed in Apr 2023
Business travelers
7 review
Posted on Jun 14, 2023
usual, for business trip only, one station to airport, not convenient for metro bit very convenient for bus, there is a bus station just 20meters.away the hotel, the breakfast is fine, even not so perfect.
Response from Property: Dear zexiwong,we very much appreciate your comments regarding your stay at the Novotel Munich Airport. It is always a pleasure to receive feedback. I will share your comments with our team and we see, where we can improve our service. We are looking forward to welcome you back soon.Sincerely,Quirin DrobekRooms Division
Dani_19
Standard Room with Double Bed
Stayed in Aug 2024
Solo travelers
15 review
Posted on Aug 11, 2024
The staff was kind and helpful!
Response from Property: Deat guest, thank you for the positive review of our staff. We are happy that you had a pleasant stay.Best wishes,Katharina from Novotel Munich Airport
Guest User
Standard room with 1 double bed and sofa
Stayed in Dec 2023
Family
3 review
Great
Posted on Jan 5, 2024
Good location and easy to access. Very smooth check-in and room is clean
Response from Property: Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our location convenient and easily accessible. It's great to know that your check-in experience was smooth, and you enjoyed a clean room. We appreciate your kind words and hope to welcome you back to Novotel Munich Airport in the future.Best regards,Luisa from Novotel Munich Airport
Roberto99
Standard room with 1 double bed and sofa
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Mar 19, 2024
Excellent experience Very clean and new hotel
Response from Property: Thank you very much for the review. We are glad that you had a nice time with us. Best regards, Katharina from Novotel Munich Airport
Eguchi
Standard Twin Room
Stayed in Mar 2024
Solo travelers
12 review
Outstanding
Posted on Mar 30, 2024
Easy access from airport by transportation
Response from Property: Thank you so much. See you next time. Luisa from Novotel Munich Airport
Miika
Standard room with 1 double bed and sofa
Stayed in Jun 2023
Business travelers
26 review
Great
Posted on Jun 25, 2023
Nice clean hotel, with excellent location. Easy access to hotel front door by bus or train! Staff very friendly, superb breakfast! Room is clean and quiet! Nothing to complain
Response from Property: Dear Miika,thank you very much for your stay at Novotel Munich Airport and the great ranking.It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Quirin DrobekRooms Division