Hotels near REI, Fresno

Go to Yosemite to choose Fresno as a transit station, arrive at the hotel in the evening, the hotel is good, there are good restaurants nearby as a choice. By the way, I also went to target. Nice hotel choice.

I was staying here at Fresno Town Place Suites and had some problems. I went to the manager to express my concerns. She didn't like what I had to say. The next day my rate, which had been the same for the first few weeks, suddenly jumped by $19.00 to $46.00 per night! I asked the front desk why my rate had suddenly jumped and they tried to say it was because I had extended my stay, which I had, but I extended it 10 days before. The manager didn't like that either and refused to adjust my rate back to what it was previously. I am a Lifetime Platinum Elite, so I called the Marriott Elite line. Marriott called the Hotel, talked to Ashley Burney, the manager, and apparently Ashley didn't like that either. Ashley told the Marriot corporate rep that she would honor my current reservation but would not extend my reservation another 19 days. I had already made the reservation through Marriott reservation line and was confirmed for the 19 days at my original lower nightly rate. Ashley cancelled my reservation! This place also required my wife to leave the room while it was being cleaned, not because of Covid, but ”for the safety of all our employees, no exception” yet the maintenance man was allowed to come in our room both with just my wife in the room as well as when both of us were present! Hypocrisy! No exceptions my a**. The rest of the staff were always polite about everything. One thing I did notice is none of the employees there smiled, I don't remember a single time that I came upon any employee that was smiling when I saw them. This would lead me to believe they all hate working there under a micro managing boss. Several times different employees said ”I'm sorry I can't do that, I don't want to get in trouble” this was for minor things I didn't think would be against the ”rules”. If you want to stay at a better place with a better atmosphere, go to Sonesta ES, nicer rooms too for less money! Used to be a Residence Inn!

This hotel has construction, and we were only told upon check-in to expect an 'inconvenience.' The noise beginning early in the morning on Monday, the second night of our stay, was absolutely unbearable, and ruined our morning on the day of preparation for a relatives funeral. Literally sounded like a jackhammer on the wall outside our room. They’re doing stonework. There's dust flying everywhere. There's loose plaster on the carpet in the elevators and the hallways. Construction workers come and go in the elevators alongside customers with all their equipment and mess and noise. There's an operating cherrypicker in the registration area of the parking lot with no safety cones. You walk out the East guest door on the first floor into a total hardhat situation with people doing stonework on ladders overhead, construction material blocking the exit, and the door is usually propped open all day. I politely told the front desk that we unfortunately needed to check out 2 days early due to the noise, and requested a late checkout to 3pm because we had appointments at the church, and funeral home, and hadn't planned to have to change hotels today. Note that I'm a platinum member, and didn't expect this to be an issue whatsoever given the unusual circumstances. I was denied, and asked for the manager, who promptly flatly denied my request with literally the rudest most uncaring expression and flat tone possible. I reinstated my request and attempted to explain my situation, and the manager admitted that the hotel was not booked (obviously because my room was already spoken for for 2 more nights), but still, she flatly denied me. She finally told me it was because the hotel could experience 'loss of revenue.' So I'm here to tell you that if revenue is more important than customer experience or showing compassion to a customer you placed in a difficult situation, I will no longer be staying at La Quinta. I'll certainly never step foot in this one again, in a town I visit every month. And I’ll be demanding a full refund from La Quinta Platinum Customer Service, let’s see where that gets me. I also recommend anyone else over the next few months seriously reconsider. I don't care about your loss of revenue. Close this place, finish it up, and reopen. With a new manager. There are several really nice hotels with similar rates in the immediate area.

Had to book this hotel last minute after another changed my reservation unexpectedly. The service at the front desk was great. Parking was easy. Room was clean and comfortable, and breakfast was what I'd expect at a Homewood Suites. TV signal was on the fritz for a little bit but resolved itself pretty quickly. There were only 2 towels in the suite but it was easy enough to go down and grab extra. I liked that the front desk had board games you could rent out for free. Overall this was a pleasant and easy stay for my family during our short trip to Fresno.

Yes, coffee and fruit are always available at the front desk, the front desk service is very good, the rooms are all very good, good, clean and comfortable, in short, cost-effective, in the US emperor for a month, the price of this hotel is really good

This hotel as all Quality Inn's do, charge 100 for a deposit. Instead of refunding me the deposit at checkout they charged me another 166 dollars for checking out early. This hotel was holding 266 dollars of my own money. That should have been charged to the 3rd party who booked and paid for the room for work. The staff made a mistake. They refunded the money back to me, however. I checked in on February 25, 2020 and checked out on March 3, 2020. Decent rooms. The internet/cable tv went out for several hours one of the days I stayed there. I might stay there again if I had to. Quality Inns all do the same thing.. Charge the guest for desposits and early checkouts/frequent billing issues.

I used to stay at this location years ago with my old firm and recently returned for a business trip. I had flight issues which delayed my arrival by a day and when I called to let them know, Leslie graciously acknowledged my Platinum status and allowed me to cancel that night with no penalty as a one-time courtesy, which I was not expecting since I was past the window for changes/cancellations. Upon (finally) arriving, I noticed that the hotel had undergone a facelift since my last stay. Still your standard Courtyard, but they did a nice job updating the hotel given what they had to work with. The front-desk staff was just as accommodating as I remembered and my room was clean and comfortable.

I’ve stayed at Fairfield Inns several times in Canada, but this was my first time in the US. When I first walked into the room, there was a very strong chemical smell that I found totally unpleasant and overwhelming. It only dissipated by keeping the window open almost all of the time during my 4-day stay. The other major issue is that there weren’t enough light sources. The room was rather dark, especially at night. The only overhead light in the room was the one near the door, and it was on a timer. So, I had to stand up every 15 minutes to switch it back on. There was a reading lamp and a strange object below it that could have been an ottoman since it had no back. I would have loved a reading chair in the room. Instead, there was this weird ottoman-like thing without a back that didn’t function as a chair. Perhaps it was just a spot to place a suitcase. I have no idea. The walls were very thin, as I could hear my neighbor’s TV quite loudly all the time they were in the room. In addition, I really would have liked a safe in the room. On the plus side, the walk-in shower was great and the breakfast was very good. I send a shout-out to Tony, the person who checked me in. He was extremely good-natured and helpful. I wish all employees at hotels were like him. Overall, this hotel was a mixed bag, especially with regard to the room odour. I would probably try another hotel if I were to come back to town.