48F8+42J - Fujairah Mall - Hamad Bin Abdulla Rd, Fujairah, Emirate of Fujairah, United Arab EmiratesView Hotel Details
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Royal M Hotel Fujairah by Gewan Guest Reviews
4.3/5
Very Good
60 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(60)
Positive reviews(50)
Reviews with photos/video(7)
Negative reviews(5)
Guest User
Superior King Room Non smoking
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The stay was excellent. Location was nice and good view to both sides, open view and there is no blockage of view by building.
We booked for the peak time and there were rush for check-in, however the Manager assisted in between to help the check-in staff and he took initiative to add more supporting staff to control the rush. Unfortunately, I couldn't get his name.
The breakfast restaurant was good and nice food.
They had pool, sauna, Jacuzzi and gym
The staff are good; only we found the cleaning team missed to clear the trash, which i reminded them and they did. Might be because of busy schedule due to full occupancy of the hotel.
The hotel is connected to Fujairah mall, and is easy to access the outlets. Also, they have valet parking and also underground free parking.
Totally we were impressed with the stay.
Guest User
Superior Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Thank you so much Royal M Hotel for our staying. We really like the stuff and the place.
Best regards.
Thuraya
Superior Room
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 10, 2024
Good location and nice
Guest User
Superior Room
Stayed in Apr 2024
Family
1 review
2.0/5
Posted on Apr 12, 2024
Not a good stay and the breakfast is very bad not good and not fresh and there’s expired food.
Hamad
Superior King Room Non smoking
Stayed in Jun 2023
Family
76 review
5.0/5
Outstanding
Posted on Jun 7, 2023
Good
Nice
Like this hotel
Good vibes
Clean
I like this type of hotels
Anas Rab
Superior King Room Non smoking
Stayed in Feb 2023
Family
4 review
4.5/5
Great
Posted on Mar 25, 2023
It was a very good hotel. The location is perfect.
It is near to shops and Fujairah mall
핸님반
Superior Room
Stayed in Sep 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Sep 7, 2024
It was wonderful hotel
rahul dhal
Superior King Room Non smoking
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Very good hospitality and maintenance
Guest User
Superior King Room Non smoking
Stayed in Feb 2023
Family
1 review
4.5/5
Great
Posted on Feb 24, 2023
Receptionist is a very nice lady well mannered and very polite. It was a nice pleaasure stay esp its conmected in a mall.
Musab Mustafa
Superior Twin Room
Stayed in Mar 2022
Family
2 review
5.0/5
Outstanding
Posted on Mar 28, 2022
Nice and clean
Just take care about swimming pool
Guest User
Superior Room
Stayed in Nov 2022
Booked for others
7 review
5.0/5
Outstanding
Posted on Nov 28, 2022
Great
Aleksandra Ovchinnikova
Superior Room
Stayed in Mar 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Apr 6, 2024
The hotel itself is located near the highway, the view from our room was of the mountains, very beautiful. The hotel is connected to a store where you can buy ready-made food, salads, meat, fish from different cuisines of the world))) a huge variety of cuts from fruits, vegetables, etc. We had a superior category room, large, with a panoramic window, absolutely everything for comfort, we had separate beds, very comfortable.
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Gelagongnizhanghua
Superior Room
Stayed in May 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 5, 2022
In the city, convenient and well-equipped
Reasonable price
Original TextTranslated by Google
razzLondon
Stayed in Aug 2024
Family
1.0/5
Posted on Aug 3, 2024
Took over 45 minutes to be checked in. Takes 3 calls or more to receive any service. Girls at the front desk were very rude, do not acknowledge you or offer any assistance. Room was filthy, windows have never been cleaned, could not see out the window, lobby area had food crumbs on the sofa for 2 days. Pool area was disgusting, never been mopped. We had a blocked sink in our bathroom, the engineer plugged tissue in the over flow hole and said he fixed the issue. Sofa bed was bent and out of shape, gave my kids a back ache. If you are use to 5 star hotel and service this place is not the right place for you !! Waste of time and money staying, would never return.
Guest User
Stayed in Oct 2024
Travel with friends
1.0/5
Posted on Oct 21, 2024
The hotel itself is ok but everything else is so bad. Service was shocking, food very bad. We went for the seafood buffet on Saturday night as advertised but there was no seafood and the buffet was really small and the food not good at all. The waiters don’t care and were very unhelpful and unfriendly. We then went to the bar and order 4 drinks. We gave 500dhs to the barman and when asked for the change he refused to give back to us saying beers were 100dhs each ! We said it was ridiculous so we asked to see the menu and he said he didn’t have one. Worse the beers he gave us were out of date !!!! We complain to the hotel management but they didn’t care at all. As I said this experience was shockingly bad, I definitely dont recommend it !