To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(40)
Positive reviews(24)
Reviews with photos/video(7)
Awesome stay(7)
Great service(7)
Awesome rooms(6)
Negative reviews(3)
Johnson
Western Style Twin Room Non smoking
Stayed in Oct 2023
Family
4 review
4.5/5
Great
Posted on Oct 16, 2023
Good environment and friendly staff. Japanese style breakfast severed was excellent. Rooms were suitable for families' stay.
Boo
Western Style Twin Room Non smoking
Stayed in Dec 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on Dec 11, 2023
Nice place with public bath.
Peaceful and quiet.
Wish they have bike.
Anonymous User
Japanese Style Quadruple Room Non smoking
Stayed in Dec 2022
Family
5 review
2.7/5
Posted on Dec 11, 2022
Location is far from kawaguchiko attractions. Pickup service is limited to very little times compared to other hotels in the area.
Igor
Japanese Style Quadruple Room Non smoking
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Great place and service. Spacious room. We arrived later than check-in time, but they met us, checked us in, and showed us everything.
I recommend
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Guest User
Main Building Standard, Japanese-Style with Bath
Stayed in Mar 2024
Solo travelers
13 review
4.5/5
Great
Posted on Mar 19, 2024
The location is relatively far and it takes 15-20 minutes to walk (when carrying a suitcase). However, the hotel has a pick-up car, so you can make an appointment in advance for pick-up.
The food is very good, you can eat until you are full and can’t stop eating😂
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Henryzzyc
Japanese Style Quadruple Room Non smoking
Stayed in Jan 2024
Friends
26 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The location of the hotel is very convenient, just a few minutes' walk from the subway station, and there are many restaurants and shops to choose from. The hotel lobby is very traditional Japanese style, with simple and elegant decoration.
I booked a traditional Japanese tatami room, which was fully equipped and very clean and tidy. The tatami bed was very comfortable and I could lie on it and enjoy a Japanese-style rest. A kimono was also provided in the room, allowing me to experience the traditional Japanese way of wearing it.
The hotel's service is also very attentive. The staff was very friendly and welcoming and provided a lot of information about nearby attractions and transportation. Breakfast is a traditional Japanese breakfast with a wide variety of choices and delicious taste.
All in all, I am very satisfied with my stay at this Japanese-style hotel. Whether it was the location, room facilities or service quality, I was deeply impressed. If I have the chance to come to Tokyo again, I will definitely choose to stay at this hotel again.
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刘梓涛
Main Building Standard, Japanese-Style with Bath
Stayed in Jun 2024
Friends
1 review
1.5/5
Posted on Jun 15, 2024
The hotel price already includes the hot spring tax. When I checked out, the hotel front desk wanted to collect the hot spring tax, but I refused. The service attitude was very poor.
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MidAgeG
Japanese Style Quadruple Room Non smoking
Stayed in May 2024
Couples
4 review
4.2/5
Very Good
Posted on Jul 15, 2024
Tatami rooms are spacious. The breakfast is very rich and has many kinds; each large table only arranges guests who are staying together, which is very considerate.
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Guest User
Superior Twin Room-Non-Smoking
Stayed in May 2024
Other
4 review
1.0/5
Posted on May 9, 2024
One of my clothes was left in the closet in the room (valued at 2,500 yuan). I contacted the hotel afterwards, but they said they didn’t find it and blocked me from staying there again.
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Yingzi_0592
Western Style Twin Room Non smoking
Stayed in Dec 2023
Family
20 review
5.0/5
Outstanding
Posted on Mar 14, 2024
very beautiful house
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Guest User
Special Japanese-Western Room 202 with Family Bath[Japanese-Western Room][Non-Smoking]
Stayed in Jan 2024
Family
8 review
4.7/5
Amazing
Posted on Apr 7, 2024
I went there before the New Year and happened to catch the fireworks show at the door.
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璃離離
Western Style Twin Room Non smoking
Stayed in Mar 2023
Friends
5 review
5.0/5
Outstanding
Posted on Apr 13, 2023
- The room is nice and big, with a bathtub, a sofa, and room for luggage. I asked about the price of breakfast, but the answer was that there was no breakfast.
-The hotel has hot springs + massage chairs (pay attention to the time).
- There is also a shuttle bus (but please check with the hotel for details)
-The hotel is 15-20 minutes away from the station (we took a taxi to the hotel), and there are several souvenir shops, restaurants (but close early, it is recommended to eat dinner early), and convenience stores around.
- There are scenic spots about 10 minutes walk from the hotel, you can take the cable car up the mountain (pay attention to the time, it closes earlier)
- There are mailboxes + souvenir shops at the station
- The hotel staff is very friendly, come on
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6/14
Guest User
Japanese Style Quadruple Room Non smoking
Stayed in Feb 2024
Friends
4 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Very close to Lake Kawaguchi and beautiful scenery of Mount Fuji
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Small Japanese Style Room
Stayed in Jul 2023
Friends
2 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The environment is very good
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Guest User
Main Building Standard, Japanese-Style with Bath
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Originally, my whole family was staying in another hotel, and I wanted to go out alone. I booked this hotel very late. When I checked in, it felt much better than I expected, and it was very quiet. Especially the uncle on duty was so serious. Although I couldn't understand Japanese, I was moved by his serious service. I come here especially to express my gratitude.