To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(344)
Positive reviews(333)
Reviews with photos/video(154)
Tasty dinner(52)
Relaxing hot springs(46)
Offers pick-up/drop-offs(45)
Secluded lake view(32)
Large rooms(31)
Delicious buffet(31)
Well designed(11)
Highly recommended(5)
Negative reviews(11)
Kate
Lake View Japanese Western Style Room East Building
Stayed in nov 2024
Family
1 review
5.0/5
Outstanding
Posted on 26 nov 2024
Amazing experience!
Our first stay in this area has been perfect (even tho we didn't really get to see Mt.Fuji in full glory). We hotel staff are all extremely nice and polite, the food buffet is delicious (especially sushi and beef steak) + there's a wide selection of alcoholic and non alcoholic drinks.
My first onsen visit was very relaxing and not scary at all - with 4 pools you can have a bit of privacy. The visual of hot steam against the dark sky will remain in my memory for a long time.
The hotel offers transportation to and from station, or you can just walk there in like 10 mins. The location of the hotel is super - the buses stop just outside of the hotel and you can walk to some attractions (appare boat, Herb museum etc.)
6/9
nlmaotravels
Lake View Comfort Room With Indoor Hot Spring Bath East Building
Stayed in nov 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on 5 nov 2024
Amazing experience at Fuji Lake Hotel. Room was spacious. We booked the room with private onsen and really enjoyed that. The view from the room was spectacular. The buffet dinners and breakfast was also quite good. They also have a free shuttle bus service to and from Kawguchiko station upon request. Staff were very helpful as well.
Guest User
Lake View Semi-comfort Room With Indoor Hot Spring Bath East Building
Stayed in ott 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on 24 ott 2024
Excellent view of both Fuji and lake Kawaguchi, the hotel baths are excellent and the rooms have a great rustic feel to them
clar.tan
Lake View Japanese Western Style Room West Building
Stayed in set 2024
Family
16 review
4.5/5
Great
Posted on 29 set 2024
It was a good hotel with free onsen snack from 2pm -7pm
Drinks station for guest as well. love the hot spring.
Breakfast was average, nice scenery, right next ti fuji lake.
Zoe101
Lake View Japanese Western Style Room West Building
Stayed in set 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on 4 nov 2024
Love it, simple but comfy, get to experience traditional Japanese culture. We really enjoyed our buffet, simple but nice!
Great view too!
Kelvin
View Bath Suite With Tatami Area And Mt.Fuji ViewใWest Building
Stayed in set 2024
Couples
25 review
5.0/5
Outstanding
Posted on 21 set 2024
Strongly recommend this hotel to all travelers out there!! Transportation is very convenient (bus stop next to hotel) and hotel staff are very friendly. Most importantly Lawson is just next to the hotel meaning u can have supper any time at night!!
Guest User
Lake View Comfort Room With Indoor Hot Spring Bath East Building
Stayed in ott 2024
Couples
1 review
5.0/5
Outstanding
Posted on 23 ott 2024
Fantastic service & facilities provided. Highly recommended.
yunyun
Renewal Twin Room A With Tatami Area And Lake ViewใWest Building
Stayed in nov 2024
Family
16 review
5.0/5
Outstanding
Posted on 4 dic 2024
Everything is perfect ๐
Guest User
View Bath Corner Room With Tatami Area And Lake ViewใWest Building
Stayed in giu 2024
Family
6 review
4.2/5
Very Good
Posted on 21 lug 2024
A rather old hotel but the cleanliness still acceptable. The advantage of staying the hotel is the great view on kawaguchiko lake and Mt Fuji, unfortunately Mt Fuji is cover by cloud. There are private onsen room which you can pay to book and the facilities is good.
Guest User
Lake View Comfort Room With Indoor Hot Spring Bath East Building
Stayed in nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on 11 dic 2024
This is such a wonderful hotel. The autumn colours directly outside their lounge area was a sight. It has great views of both Lake Kawaguchi and Mount Fuji from their dining area. Their inclusive breakfast and dinner buffet was great with fresh sashimi, sushi, steak, beer, wine, etc.. We like that it has not been overly modernized and keeps its old feel charm. The service level was good and all the staff were most helpful and pleasant. We will definitely return.
Guest User
Lake View Semi-comfort Room With Indoor Hot Spring Bath East Building
Stayed in mag 2024
Couples
2 review
5.0/5
Outstanding
Posted on 2 ago 2024
I recently had the pleasure of staying at this hotel and I must say, it exceeded all my expectations. The location is absolutely fantastic, with easy access to all the major attractions and amenities in the area. It made exploring the city a breeze!
The room I stayed in was incredibly spacious and comfortable. It had all the necessary amenities and more, making my stay truly enjoyable. The bed was plush and cozy, ensuring a restful night's sleep after a long day of sightseeing.
What truly stood out for me was the exceptional service provided by the hotel staff. From check-in to check-out, they were attentive, friendly, and always ready to assist with any request or inquiry. Their professionalism and genuine care for their guests made me feel welcomed and valued throughout my stay.
Overall, I highly recommend this hotel to anyone looking for a memorable experience. With its prime location, spacious rooms, and outstanding service, it truly offers everything you could ask for in a hotel.
Guest User
Lake View Japanese Western Style Room East Building
Stayed in mag 2024
Family
4 review
5.0/5
Outstanding
Posted on 18 mag 2024
Nice hotel nice view and close to the station, it is an unforgetable trip to my family the first time visit Japan
LI
Lake View Twin Room West Building
Stayed in mag 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on 19 mag 2024
Hotel is not new enough but it is really clean in the room. You can see a really beautiful mountain view in the room. Highly recommended
Ai Leen
View Bath Suite With Tatami Area And Mt.Fuji ViewใWest Building
Stayed in mag 2024
Family
1 review
4.5/5
Great
Posted on 18 mag 2024
1. Location just at the bank of lake kawaguchiko. Walking distance to the Ropeway and Cruise. About 10 minutes walk to Kawaguchiko Stat.
2. The so called Mt Fuji view room did not give us a full view of Mt Fuji but blocked by the growing tall trees. We merely see the top of the mountain. Not worth the price we paid for. You can see from the photo attached.
3. The room is spacious and pretty clean.
4. They provide cleanser, lotion, moisturise asides shampoo, conditioner, body shower, tooth brush, etc. I would said you can stay there without need to worry much.
CarahWong
Lake View Japanese Western Style Room East Building
Stayed in ott 2024
Travel with friends
26 review
4.5/5
Great
Posted on 26 nov 2024
Overall is good, the staff provides good service and caring. Buffet dinner and breakfast are good for us and the room is comfortable.