Rakuten STAY VILLA Fuji Kawaguchiko Forest Reviews

I suppose this Villa are not for foreign visitors. The check in counter can only be reached by making local calls. Since I have got only a data SIM card. I have to wait until another guess only the door. The check in procedure is not complicated, but took around 30 minutes.

Villa is nice but very diffecle to check in

The hotel is good, clean, but if booked through Trip. It's a little bad that there isn't a four-digit pin.

It's very comfortable. This time we have 6 adults and 4 children. The space is very spacious and suitable for family travel! I want to stay again next time!

Everything is great, but I hope the hotel can take the initiative to provide the password for self-check-in, otherwise it will be really inconvenient for people to make phone calls abroad.

Because there is no counter, the check-in process is more complicated. You need to use a tablet to upload the passports and photos of everyone in your party. It is recommended to complete the data upload through the link provided by the hotel the day before. Checked out at 10 o'clock. As soon as 10 o'clock arrived, when I was preparing to check out on the tablet at the door, the cleaning staff opened the door directly to come in and clean up, without ringing the doorbell first to confirm whether I was still there.

Overall, I feel satisfied. The air conditioning in the room is a bit insufficient. It is clean and tidy and has all personal supplies. The service staff feels friendly and the food is acceptable. I will consider staying here again next time.

Except that check-in is too troublesome, everything else is five stars.

The overall cleanliness is good. There is a sauna on the first floor and an open-air bath on the second floor, so I would like them to be located nearby. Since I was staying in January, the problem was that the temperature of the open-air bath on the second floor got cold quickly. The kitchen was IH and I was able to use the pots without any problems, but the pot was supposed to be compatible with IH, but it didn't work.

It is a great business-managed homestay, with good space planning and design, excellent cleaning management, and a good location environment. However, the traffic is relatively inconvenient, and it is suitable for self-driving tourists with convenient parking.

I would like to use it again next time.

Everything was good, the villa has all we need, fantastic except the hot spring was just ok because we’re afraid the cleaniless

Great place for group of people. Very nice and convenient.

This was my 2nd time to stay here. It was an amazing experience, very clean rooms, well equipped. There was a leak in the upstairs toilet, but after a call to support, they very kindly shifted us to another room. Beautiful place.