Hotel Wing International Hakata Shinkansenguchi

Hotel Wing International Hakata Shinkansenguchi Reviews

Hotel Wing International Hakata Shinkansenguchi

1 Chome-17-17, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0013, JapanView Hotel Details
Hotel Wing International Hakata Shinkansenguchi
Hotel Wing International Hakata ShinkansenguchiHotel Wing International Hakata ShinkansenguchiHotel Wing International Hakata Shinkansenguchi
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Hotel Wing International Hakata Shinkansenguchi Guest Reviews

4.3/5
Very Good
345 review
Verified reviews
Location4.5
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(345)
Positive reviews(335)
Reviews with photos/video(121)
Easy to get around(40)
Small room size(30)
Convenient for shopping(23)
Tasty coffee(20)
Relaxing hot springs(15)
Close to metro(14)
Would stay again(12)
Tasty food(11)
Negative reviews(10)
Anonymous User
Semi Double Room
Stayed in Oct 2024
Family
25 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Very close to the main station, Hakata. Even it doesn’t provide breakfast for purchase, there’s still light breakfast for free!
Response from Property: Thank you very much for staying at Hotel Wing International Hakata Shinkansen-guchi.We would also like to thank you for taking the time to write a review.We are very happy to hear that you were satisfied with our complimentary breakfast service.All of our staff will continue to work hard to provide services that will satisfy our guests.If you have the opportunity to come to Fukuoka again, please come and visit us.All of our staff are looking forward to seeing you.Hotel Wing International Hakata Shinkansen-guchi Front Desk
bionickz
Semi Double Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Walkable distance to hakata station, onsen is available long hours and coffee machine always available
Response from Property: Thank you very much for staying at Hotel Wing International Hakata Shinkansen-guchi.We would also like to thank you for taking the time to write a review.We are very happy to hear that you were satisfied with the large public bath and free drinks during your stay.I hope you were not too tired from using the large public bath.All of our staff will continue to work hard to provide services that will satisfy our guests.If you have the opportunity to come to Fukuoka again, please come to our hotel.All of the staff are looking forward to seeing you.Hotel Wing International Hakata Shinkansen Exit Front Desk
Lorraine Amante
Semi Double Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 26, 2024
loved the convenience of the location, it was less than a 10 minute walk from hakata station which is the meet up place for klook tours. loved the free pajamas (for use, not for take home) and the different bread selection for bfast every morning the staff were soooo nice loved it
Response from Property: Thank you very much for staying at Hotel Wing International Hakata Shinkansen-guchi.We appreciate your positive comments about the location and the complimentary light breakfast. Our nightwear, which is a separate top and bottom type, is also popular. You cannot take it home with you as a guest room amenity, but we hope you enjoy it while staying at the hotel.We will continue to work on improving our services so that you can spend your time with us comfortably.If you have the chance to visit us again, please be sure to stay at our hotel. All of our staff are waiting to serve you.Hotel Wing International Hakata Shinkansen-guchi Front
Anonymous User
Semi Double Room
Stayed in Sep 2024
Couples
9 review
3.5/5
Posted on Sep 22, 2024
Clean hotel with self-service amenities corner. Public bath is really too small though.
Response from Property: Thank you very much for choosing Hotel Wing International Hakata Shinkansen Exit.We would also like to thank you again for your review.We are very happy to hear that you were satisfied with our amenities during your stay.Although the large bathroom is not spacious, it has been installed in the hope that guests can relax after a long journey.We hope that you will visit us again when you have a chance to come to Fukuoka.We would be happy if you could take the fatigue of your trip away from us in our large bathroom.Hotel Wing International Hakata Shinkansen Exit Front Desk
SAO TENG
Single Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Such a convenience hotel to relax and release. The hot spring is not big but the opening hrs is to midnight. It is very nice. Around five mins walking from metro station to Wing Hotel
SomChaai
Semi Double Room
Stayed in Aug 2024
Couples
16 review
5.0/5
Outstanding
Posted on Aug 13, 2024
every things were good with this hotel, good location, room is clean and tidy, not too small, the lounge is large with books magazines and coffee machine, basic amenities at the front desk, spa and coin laundry. this hotel only has one elevator to the rooms which need to wait a bit longer to get in, and the spa was too small, 3 portions for shower and the pool was bed sized like, 2 coin laundry and cloth dryer machines which end up to wait.
6/7
Response from Property: Thank you very much for choosing Hotel Wing International Hakata Shinkansen Exit.We would also like to thank you again for taking time out of your busy schedule to write a review and give us a high rating.We are very happy to hear that you were satisfied with our hotel.We will do our best to satisfy all of our guests.Should you have the opportunity to return to Fukuoka again, please do not hesitate to visit our hotel.All of us at Hotel Wing International Hakata Shinshinbashi look forward to serving you.Hotel Wing International Hakata Shinkansen Exit Front Desk
violypen
Semi Double Room
Stayed in Aug 2024
Couples
27 review
4.0/5
Very Good
Posted on Aug 9, 2024
close to HAKATA JR and metro station with Lawson right opposite to the hotel, there is onsen in the hotel and laundry+ drying machine as well
Response from Property: Thank you very much for choosing Hotel Wing International Hakata Shinkansen.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you were satisfied with your stay.If you ever have the opportunity to return to Fukuoka again, please do not hesitate to visit our hotel.All of our staff look forward to serving you.Hotel Wing International Hakata Shinkansen Front Desk
Platinum Giude
Twin Room
Stayed in Jul 2024
Business travelers
75 review
4.2/5
Very Good
Posted on Jul 25, 2024
The rooms are narrow. clean. Check in on the 2nd floor. He is also good at English. Free coffee and water on the 2nd floor. Breakfast provided. The communal bathhouse is suitable for about 4 people. About 5 minutes walk from Hakata Station. There are also two convenience stores nearby. Seattle's Best Coffee is across the street.
Response from Property: Thank you very much for choosing Hotel Wing International Hakata Shinkansen Exit.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We understand that there were some inconveniences during your stay, but we are glad to hear that you were satisfied with our services.If you ever have the opportunity to return to Fukuoka again, please do not hesitate to visit our hotel.All of us at the hotel look forward to serving you.Hotel Wing International Hakata Shinkansen Exit Front Desk
My Galaxy
Single Room
Stayed in Jul 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Great location and friendly service! Room is clean and breads on breakfast are delicious~! Onsen is small but it’s clean.
Response from Property: Thank you for choosing Hotel Wing International Hakata Shinkansen Exit.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you were satisfied with our location and service during your stay.We are always striving to improve our services.We hope you will visit us again when you have a chance to return to Fukuoka.All of our staff look forward to serving you.Hotel Wing International Hakata Shinkansen Exit Front Desk
Dex888
Semi Double Room
Stayed in Jul 2024
Couples
103 review
2.2/5
Posted on Jul 10, 2024
Remember this few point before deciding again . 1. The public bath is just purely hot water and not the natural onsen 2. They don’t do daily room cleaning 3. The breakfast the have it’s just pure bread and hot drinks. It’s like a morning tea rather than a brefastbuffet 4. The don’t allow you to check in early. They follow to dot . 3 pm strictly , so toilet arriving earlier pls take note
Response from Property: Thank you for choosing Hotel Wing International Hakata Shinkansen Exit.We are very sorry that we could not meet your request despite your stay with us.Please feel free to inquire at the front desk for early check-in service.We will do our best to improve our service.Hotel Wing International Hakata Shinkansen Exit Front Desk
Yuhannan
Semi Double Room
Stayed in Jun 2024
Family
26 review
3.0/5
Posted on Jul 2, 2024
Quiet small no parking lot but hotel staff is nice and breakfast just simple bread with coffee and Onsen just very simple but in good location .
Response from Property: Thank you very much for staying at Hotel Wing International Hakata Shinkansen Exit. We would also like to thank you again for taking time out of your busy schedule to write us. We are very pleased to receive your compliments on our staff's service. Thank you very much.We do not have our own parking lot, but you can use our affiliated parking lot at a discount price.Our complimentary light breakfast service offers a variety of breads, which change daily. We look forward to serving you again next time.We would like to thank you from the bottom of our hearts for including our photos.We will continue to make every effort to provide you with services that will satisfy you.We look forward to welcoming you again.
marcuslee2050
Semi Double Room
Stayed in Aug 2024
Couples
5 review
1.0/5
Posted on Sep 7, 2024
The space is so crowded, the room is dirty.
Response from Property: Thank you for staying at Hotel Wing International Hakata Shinkansenguchi.We would also like to thank you for taking the time to post a review despite your busy schedule.We are very sorry that the size and cleanliness of the room did not meet your expectations.Although the room is not particularly large, we will clean it carefully to keep it clean so that you can have a comfortable stay. We will strive to improve our service so that you can have an even more comfortable stay next time.If you have the opportunity to visit Hakata again, we hope you will use our hotel.We look forward to seeing you again.
Tanin Phannithi
Semi Double Room
Stayed in Jun 2024
Couples
44 review
4.2/5
Very Good
Posted on Sep 20, 2024
They provide only one pyjamas for you even you book 2 or 3 nights
Response from Property: Thank you very much for staying at Hotel Wing International Hakata Shinkansen Exit.We thank you again for taking time out of your busy schedule to write this review.We have adopted the ECO-cleaning system, in which we clean the guest rooms once every three nights. We only change towels except on cleaning days, and pajamas and other items are not changed. However, if you request additional cleaning at the front desk, we can provide you with additional pajamas or other items. We apologize for the lack of explanation.We will continue to take your valuable feedback into consideration as we strive to improve our services in the future.We hope you will have another opportunity to visit our hotel again. Our staff looks forward to serving you again.Hotel Wing International Hakata Shinkansen Exit Front Desk
Mr. Alex2045
Single Room
Stayed in Apr 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Apr 16, 2024
just 5min walk from Hakata station which is the main and central station of Fukuoka this hotel is compact with free basic breakfast, very comfortable pillows, friendly staff and a wide range of free amenities which is a nice thing to have. good insulation and aircon, not noisy, enjoyed staying there, Lawson just across the road, Yodabashi electronics shop is to the right from the station, huge and very useful stuff there.
Response from Property: Thank you very much for choosing Hotel Wing International Hakata Shinkansen Exit.We would also like to thank you again for taking time out of your busy schedule to write this review.We are very pleased to hear that you had a pleasant stay with us.We will continue to make every effort to improve our services, and we hope that you will visit us again when you come to Fukuoka.All of us at the hotel look forward to serving you.Hotel Wing International Hakata Shinkansen Exit Front Desk
bluesky123
Twin Room
Stayed in Oct 2024
Family
5 review
1.5/5
Posted on Oct 7, 2024
There are stains in quite a few places (on the chair, pillow and bedsheet) There is only one lift to go up to the rooms so may need to wait a bit if there are lots of people
Response from Property: Thank you very much for staying at Hotel Wing International Hakata Shinkansen-guchi. We would also like to thank you for taking the time to write to us.We are very sorry that you were made to feel so uncomfortable during your stay. We would like to offer our sincere apologies.We will work to improve the issues you have pointed out as a matter for the future. Thank you for your valuable feedback.We will work to provide even better service so that our guests can stay with us comfortably next time. If you are ever in Hakata again, please be sure to choose our hotel.We look forward to seeing you