Guest User
January 7, 2024
I chose the Hotel Windsor to spend New Year's Eve in Funchal. Friendly reception staff. Old facilities in urgent need of renovation. When the package was sold to me there was the option of a gala dinner, which we opted for, although the price was too high, but as it was a gala dinner!!! informed that dinner would start at 7:30 pm? We were a little incredulous with the time and that it ended at 10.30 and we would have to go up to the pool area to see Fogo, which would only be open 24 hours a day. We said nothing and the surprise came when they opened the room for the Gala Dinner, I couldn't believe what I was seeing, the said Gala Dinner was served in the breakfast room without any type of decoration alluding to the court. We sat at a table measuring about 80 cm square, decorated with some plastic tablecloths and paper napkins, the food in general was very poor, I don't think I need to do much more than this Gala Dinner!!! Another small detail at midnight would be champagne and raisins served to those who went to the pool bar, it turns out that there were many people who had no way of doing so, because if they did so they ran the risk of falling into the pool due to the number. There were a lot of people in the room when the fire was over and it was possible to get to the bar, one of my relatives went to the bar and ordered champagne, he was informed that it was already past midnight and he had to pay, I think I already gave the feedback enough to demonstrate my total dissatisfaction.
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