Hotels in Lido Bathing Complex, Funchal

Room is spacious with balcony. Outside the hotel, there are public buses going to Funchal center. It's also located in the shopping area with restaurants and supermarkets. You can sit at rooftop to have a sea view. Breakfast buffet is good. Airport is less than half hour on taxi.

The hotel is very beautiful, and great location, BREAKFAST IS AMAZING - and the staff is very hospitable. Rodrigo on reception was very helpful-however we had builders outside our room, which was a bit annoying as you couldn’t go on the terrace. We called Tripp and they were very helpful.

We arrived late evening and very tired but received a very warm welcome and equally welcome glass of wine. The gentleman on reception even brought our cases to our room, which was very large and comfortable with a balcony overlooking the pool and the sea. Everything was spotlessly clean. We stayed 10 nights and bedding and towels were constantly changed by a very smiley and hard working member of housekeeping. All staff were friendly and helpful. We only had bed and breakfast but what a treat eating outside overlooking the sea. Food choice at breakfast was excellent and constantly being replenished. Waiters friendly and efficient. Pool area was lovely with nice views and surrounded by palm trees. Saving of sun beds not allowed so all very relaxed. Very clean and tidy. Music some evenings but nothing to disturb other guests. For a largish hotel it still had a very personal feeling. Delilia the customer relations manager was extremely helpful, answering queries and booking restaurants. There were plenty of restaurants within walking distance of tge hotel. Noticed guests with mobility scooters and walking sticks so good to know all people are catered for. Bus stop just outside hotel so apart from walking into Funchal there is good transport available. We loved our stay here.

We have just returned from a week in the Florasol. As per my title, had the room been more comfortable I would have easily given this a 5 star review. The hotel is clean and tidy, the staff work hard and the breakfast options are great. Unfortunately though every night of our holiday was ruined by the fact there was no air conditioning in the room. The daily temperatures outside were 29°-30° and very humid. The bedroom does have a ceiling fan which was nice and I'm sure this will be the reason why there aren't more complaints, but when the apartment is shared by a family of 4, 2 people end up in the lounge where we had a sofa bed and z bed. The temperature was incredible, absolutely no air flow made sleeping difficult. We had to keep the balcony door open overnight which resulted in being eaten alive by mosquitos every night!! I can understand the financial implications of an old hotel having to install air conditioning in every room but as an absolute minimum there should be fans or portable air con units in the room. I don't think I can return to this hotel on this issue alone, I can only describe my feelings toward this as disgust. Other than that, the hotel is ideally situated outside of Funchal centre in a tourist zone that has massive choice of restaurants and bars. We hired a car for 3 days, be aware the hotel does have a small car park at the rear but you need to really be returning to the hotel no later than 15. 00 if you want to secure a space or you will have to fine off street parking. With so many cars on the island this will be difficult. Madeira has seen a tenfold increase in hire cars over the last few years and it's apparent that it is causing issues. But, at least there is some provision for parking and it's free, something which alot of hotels don't provide at all which is good. Other points of note - there are only 2 small lifts for the building, quite often you will wait a while as they are in use regularly by other guests and also staff moving around the building, you may get a better view on a high floor but the view on the 5th and 6th floor is still great and it allows you to use the stairs to access the pool and restaurant on the 4th floor rather than spending time waiting for lifts that always seem to be busy and full. The pool attendant hoses down poolside every morning and works hard, however I did find the practice of hosing the sun lounger cushions bizarre, the older ones in particular just turn into a giant sponge, often at 2 or 3pm, they are still absolutely soaked and unusable. There aren't enough umbrellas on the poolside so you need to get one early, and you will see several ignorant people unnecessarily hoarding them, sometimes 2-3 umbrellas each for 2-3 beds. It's totall ridiculous, especially when they can see families with young children struggling to find shade. But at least you don't have the clowns here that reserve sunbeds at 7am then leave the hotel, the pool attendant will se

Stuffy room at the back of the hotel. Noise from street traffic and air conditioning in the shopping center is disturbing. Poolside rooms are better. Poor ventilation in bathroom. Buffet breakfast is ok. Parking in the adjacent public car park is good. However, this is not described anywhere and requires some searching for new guests.

5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.

We did really enjoy our stay. Our room was lovely and clean, and the staff very friendly. I do however encourage the management to pay more attention to maintenance details before it’s too late; the hotel is on the cusp of customers legitimately challenging its five-star status. Just maintenance details but lots of them for example worn-out terrace and pool furniture, broken decking light fixtures around the pool, blown light bulbs in common spaces, worn-out/broken spa equipment and more. It’s these details that really define a proud five-star hotel vs. a hotel slowly moving towards a change of ownership. It just needs a manager to walk around with more critical eyes and get these jobs done before the start of the next main season, before it becomes too overwhelming for a hotel of this size.

We arrived on the 15th of December for a 2 week break on half board basis. Food was great, we ate in the a la carte most nights and breakfast was taken in the round restaurant on the 5th floor overlooking the sea. It was fantastic eating breakfast in the sun! We have been to Madeira a few times around Xmas but never actually for Christmas day and beyond. The hotel made the whole festive experience really traditional with the most amazing choir performing in the evening and a beautiful candle light dinner for Christmas eve and buffet for xmas day! The hotel is really charming and in a brilliant position for funchal or the forum, both are about 20/30 easy walk.The supermarket is across the road and really handy and there are a good few restaurants within short walking distance too. There is direct sea access just a few steps away from the pool and you can always get a sunlounger as there was nobody reserving them. The hotel is going under renovation and will hopefully still retain it's charm but with a nice fresh, modern twist? Our room was absolutely fine with comfy beds lot's of pillows and pool/bath towels replaced regularly. Our balcony was a good size with stunning views of the sea. Everything was taken care of and nothing was a problem! The staff are probably some of the nicest, most accommodating that we have met in all of the hotels we have stayed in and always greeted us with a friendly, smiling face and had time for a quick chat. Our maid was super helpful and left our room spotlessly clean.Pestana you have some fantastic, hard working staff at the palms! I would absolutely return anytime not just over the Christmas period to this hotel. Keep doing what you are doing. Hope to visit again when the renovations are complete. Obrigado

We were here for 14 days. Simple clean rooms with private bathrooms. The device shows signs of use, but nothing that would bother. A rental car can be parked for a fee, and there are paid parking zones all around. The car park is small, not suitable for larger cars. Very nice and helpful staff at the reception. Breakfast buffet, rich selection, just the same every day. However, you can gradually put together a different breakfast for each day. Large selection of local fruit. Rooftop heated and clean pool and jacuzzi. Sauna for a fee. The downside is the location of the hotel on a one way street uphill, very noisy during the day with the window open. The windows insulate well. Rooms also have air conditioning.

The hotel is in a good location and the sea view room which we reserved had a nice view of ocean. But, I need to mention that this hotel is not a 4 star hotel. The whole building is old and they kept it in an old fashion way. The bath is not good, they don't offer even water in daily service and neither tea. (which is expected from a four star hotel) The elevator is old and always full, really not suitable for an eleven floor building.