To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(280)
Positive reviews(252)
Reviews with photos/video(22)
Classy environment(21)
Great location(21)
Easy to get around(12)
Many dining options(6)
Perfect for business trips(5)
Stayed multiple times(5)
Strange smell in room(4)
Friendly front desk staff(2)
Negative reviews(28)
Magram
Standard Business Room
Stayed in Okt. 2022
Booked for others
3 review
3.0/5
Posted on 9. Dez. 2022
I booked for my friend she had a amazing experience with them
Guest User
Superior Double Room
Stayed in Juni 2023
Couples
20 review
5.0/5
Outstanding
Posted on 17. Juni 2023
very good
Guest User
Superior Double Room
Stayed in Apr. 2023
Family
5 review
4.0/5
Very Good
Posted on 2. Mai 2023
The room is large, but there is dust that hasn't been wiped clean. You can park for free. Due to road construction and small roads, it is inconvenient to get in and out. The security guards are very responsible. There are more ingredients for breakfast, which is quite satisfactory. The price/performance ratio is still quite high.
Original TextTranslated by Google
Response from Property: I'm sorry for giving you a bad experience
Anonymous User
Standard Double Room
Stayed in März 2023
Other
1 review
3.0/5
Posted on 14. Apr. 2023
The room smells great, and it takes a long time to dissipate the smell. I've stayed in this hotel many times. I don't know if the front desk clerk has changed. The previous clerk was very enthusiastic. This time, the clerk looks like you owe her millions. She checks in without saying a word, with a bad attitude. cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little bit disappointed that we have not received all 5 points of praise from you. It may be that the hotel has not done enough. I hope you can give us feedback when you come next time Point out our deficiencies, we will try our best to do better, we will serve with heart, so that every guest who comes to the store can feel the warmth of home, hope our service can bring you more surprises and touches, look forward to You come next time!
HKY15
Business Queen Room
Stayed in Apr. 2023
Other
4 review
4.0/5
Very Good
Posted on 15. Apr. 2023
The room is neat and clean, and there are many snack bars around, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little bit disappointed that we have not received all 5 points of praise from you. It may be that the hotel has not done enough. I hope you can give us feedback when you come next time Point out our deficiencies, we will try our best to do better, we will serve with heart, so that every guest who comes to the store can feel the warmth of home, hope our service can bring you more surprises and touches, look forward to You come next time!
soskill
Business Queen Room
Stayed in Jan. 2023
Business travelers
22 review
1.0/5
Posted on 7. März 2023
I booked a hotel for my parents, but I strongly asked me to change the hotel the next day. The hotel facilities are old and the sanitation is extremely poor. Apart from the convenience of transportation, there is nothing good about it
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little bit disappointed that we have not received all 5 points of praise from you. It may be that the hotel has not done enough. I hope you can give us feedback when you come next time Point out our deficiencies, we will try our best to do better, we will serve with heart, so that every guest who comes to the store can feel the warmth of home, hope our service can bring you more surprises and touches, look forward to You come next time!
Guest User
Standard Double Room
Stayed in Jan. 2023
Business travelers
6 review
3.5/5
Posted on 20. Jan. 2023
I'm here on a business trip, and this is the only reliable hotel nearby. It's an older hotel, and the facilities are decorated, and it feels older. There may be a fault. After the room card is inserted, the electricity will trip after a while. It is better to change the room later. The attitude is still very good, and I changed the room directly after responding to the situation
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Jan. 2023
Business travelers
4 review
1.5/5
Posted on 4. Jan. 2023
Really bad, never lived in such a bad hotel. power failure. smell. Soundproof, and I will be called to move the car early in the morning after paying the parking fee. really 6
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little bit disappointed that we have not received all 5 points of praise from you. It may be that the hotel has not done enough. I hope you can give us feedback when you come next time Point out our deficiencies, we will try our best to do better, we will serve with heart, so that every guest who comes to the store can feel the warmth of home, hope our service can bring you more surprises and touches, look forward to You come next time!
Anonymous User
Standard Double Room
Stayed in März 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on 26. März 2023
fully equipped
environment of grace
service in place
Original TextTranslated by Google
Henghengdashao
Parent-child Room
Stayed in Jan. 2023
Family
23 review
5.0/5
Outstanding
Posted on 2. Febr. 2023
In the urban area. It is convenient to eat. Good service.
Original TextTranslated by Google
redtime
Standard Double Room
Stayed in Febr. 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on 10. Febr. 2023
The environment is good and the living is comfortable.
Original TextTranslated by Google
Ahuigのgushi
Standard Room (2 Beds)
Stayed in Mai 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on 28. Mai 2023
It's okay but it won't be very new.
Original TextTranslated by Google
Guest User
Standard Business Room
Stayed in Febr. 2023
Business travelers
5 review
3.0/5
Posted on 21. Febr. 2023
Towels are not clean, bathroom mirror is dirty
Original TextTranslated by Google
Guest User
Business Queen Room
Stayed in Okt. 2022
Business travelers
5 review
3.0/5
Posted on 13. Okt. 2022
There is no pair of slippers in the room, such a big hotel is too imperfect
Original TextTranslated by Google
Guest User
Standard Business Room
Stayed in Dez. 2021
Couples
12 review
5.0/5
Outstanding
Posted on 20. Jan. 2022
Tianhe Hotel has always been the first choice for travel~ The hotel rooms are high-rise, and the scenery outside is good, and the mood is good, but the carpet hygiene needs to be paid attention to.
🚗 Transportation: It is convenient to travel, there are pedestrian streets around, and the commercial plaza is very convenient.
🔔Service: The hotel's room service is also cleaned carefully, which is very good.
Original TextTranslated by Google
Response from Property: Thank you for your review and look forward to your visit again!